Top 10 Uplands Park Hotels

The hotel is very large, the bed is very comfortable, the breakfast is very good, the view of the view room is very beautiful, close to the Congress, Yundu River, next to the shopping mall, convenient shopping

So nice to have a hotel conveniently located to nearby points of interest. It's a busy area, though, so be careful when crossing streets! It's evident the hotel is aging but our accommodations were nice & one could see that updates to decor, shower, etc. were somewhat recent. The shower area was huge (perhaps they got rid of the bathtub & just extended the shower area???) Must use room key card to access the elevator to guest room floors. Appreciate the extra security! The staff was responsive when we asked for additional supplies. The breakfast area was very nice, with great views. But the buffet is quite pricey as are individual menu selections. Better to grab breakfast in one of the many options in the neighborhood. There is also a restaurant on-site, again, very pricey. With so many options nearby, why not experience the city? We found the area to be quite walkable & were able to take in quite a few sites in our brief visit. Our experience at the Westin was positive; we understand the minor inconveniences of escalator repairs, etc. are part of general maintenance and didn't let that influence this review.

I will pick up on several themes from previous reviewers, but cannot be as generous in my score. The room we had was comfortable and bright, but that is pretty much where the positives end. There is a severe shortage of experienced staff. This impacts the check in experience, the cleanliness of the rooms and the availability of services like the bar. We had a note presented with some fresh towels which apologised for the lack of room servicing due to staff shortages. I had to take the rubbish from our bins down to reception! The surrounding area has many middle of the road eating/drinking establishments, with a few gems within walking distance, although walking round the area is not a pleasant experience. There is high homelessness and you are regularly hassled by beggars. The adjacent construction site starts at 0700 with constant jackhammering until 1630. Not the hotel’s fault, but very invasive noise pollution! We submitted some laundry to be attended to with the promise of a 24 hour turnaround - essential for us as we were on a tight schedule. The laundry was not returned and following a stressful 90 minutes while the hotel tried to locate the laundry which it claimed had been sent to an external provider, it was eventually returned unwashed, having been left in a corner in “housekeeping “. The lady who found it graciously took it away and laundered it herself, for which we were very grateful. I would not stay in this hotel or neighbourhood again.

The hotel is on the roadside, the door is relatively low-key, pay attention to the room, but not particularly spacious, after all, the location in the center of Ottawa is really good, travel is very convenient. Basically, the surrounding landmark attractions and buildings can be reached on foot.

We had stayed at this hotel once before in July 2019. I was a lovely room, with charm. It had great bedding, soft robes, good water pressure and was CLEAN and modern, though the front desk was understaffed when we checked in and departed, which was annoying but for the value of the room, it was bearable. I do not know what happened to this place in 3 years but the room was tired and charmless and the service was appalling. We had a confirmed reservation and we had to line up for 30 minutes while people in front of us checked in at 6 pm with only ONE staff to do all the work. He was asking for information to be written on a form - THESE THINGS were done before we arrived! Why make us do it again? The room was drab and the carpet dirty; the water pressure and temperature in the shower were all over the place. There were no robes until my partner asked for them. The parking costing extra for what amounted to a $300 room was offensive. This was an overpriced 2 star hotel and VERY POOR value for the money. We will not be giving The Arc a third chance; we are never staying here again.

We were there from Monday to Friday of march break. My husband was working and the kids and I were touring around while he was at work. Great location. Close to everything. You can walk everywhere. The beds were very comfortable and the pillows as well. My son had to catch up on a lot of homework while we were there and I was so glad that the lady at the front desk helped us to print a bunch of stuff off for us! Without her help we would have been really unable to complete it! Thanks again sooo much for that! That was going above and beyond! Much appreciated! My daughter enjoyed the pool, I found it too cold unfortunately. Really wish there was a hot tub that was my only thing I missed! Otherwise this hotel had everything I needed! Very clean, maids did a great job and the staff were friendly. Thanks for a great stay!

The Chateau Laurier is the iconic hotel in Ottawa. Unfortunately, during Covid, it was not the greatest experience. First, no housekeeping. Second, no valet parking and hotel parking lot was always full so we had to park about 10 minutes away. Third, inconsistent service and no room service. The product is probably better in normal times but price was too high for value. Positive was larger room with a view of the Canadian parliament buildings.

It was a nice hotel and in a great location. I had a few issues that were never resolved before leaving the hotel. We stayed for two nights, and our air condiiton was broken in our room. We inquired about this with the front desk 4 times before someone actually showed up. The room temperature was 82 all weekend. When we returned, the a/c was still broken. I went to the front desk for the 5th time, and they told us that it's not repairable. The other person I was staying with was already gone to bed, and the hotel finally offered to move us to another room at 12:00 am on the second (last night). I told them I didn't feel comfortable waking up the person I was with, and this was unacceptable because the first night they didn't even care, we had to sleep in the hot room and sweat all Night. They offered $50 dollars off the whole bill which was $820 dollars for 2 nights, I wasn't a very happy customer leaving the hotel

When I arrived, there was no room, and I said free upgrade. After more than 20 minutes of grinding, I said there was a room, and then I took the initiative to waive the parking fee for 2 days. The environment is good, and the lobby is quite stylish by Canadian standards.

It is very convenient to walk to all the classics, the Supreme Court, the Capitol, the city center, and the Ottawa River. The hotel is very clean and quiet, the rooms are also very large, and the breakfast is very rich Western breakfast, it is worth staying in