Top 10 Ursynów Hotels

Excellent location, nice room with view, perhaps the best hotel in Warsaw. Only a little far from central commercial district.

Excellent hotel. Located in the center of the pedestrian availability, to all sights .Breakfasts are good but better to buy them in the hotel itself . Beds are convenient , rooms are spacious . Good Staff . Good cosmetics .

The location of the hotel is very good, just across the street from the World Cultural Heritage Warsaw Old Town, just a few minutes' walk away. The hotel is a 5-star hotel, and the lights outside the hotel rooms are all voice-activated; the floor in the central area of ​​the hotel's open-air garden restaurant is full of star-like floor lamps, which is very romantic. The service concept is also very strong. When we checked in, we were not satisfied with the room type due to a small misunderstanding. The staff led us to look at all the different room types of the same level until we chose the most satisfactory one; this room type will have staff to check whether the room is equipped both work fine. The breakfast environment is also good. Although there are not so many types, there are pickles similar to kimchi and pickles, and you can also order hot meals. The only thing that is not perfect is the main meal. I ordered foie gras and caviar.

The hotel is luxurious, has a boutique feel and everything about the design and decor is 5 star+. However, our weekend family stay got off to a bad start when the reception didn’t have our reservation. There was no apology and almost an attitude by the unfriendly and arrogant young lady at reception of it being my fault. At breakfast the next day, the restaurant and the quality of the food was excellent but the staff were untrained, unfriendly and on occasion could not communicate in Polish or English. Food was removed from our table when we were half way through, nobody explained the concept, ie no buffet, which was great and what could have been a wonderful experience, was let down by the staff. They saved the best for last at checkout. I was asked if I had anything from the minibar. I replied to say that I had not but reminded the lady that we had drinks at the bar that should be added to our bill. I was then shocked to be told that I would now have to wait to checkout whilst a member of staff checked the minibar in my room. I felt like a criminal at a 1 star hotel in a mass tourist resort. Again, not what you expect from a 5 star boutique hotel paying USD 300 a night and having reminded them of my bar bill. One, more senior member of staff ultimately realized my frustration and took over the checkout process, although by this point, the damage was done. Really disappointing to see this beautiful and luxurious hotel ruined by staff with no training but most of all with such an arrogant attitude that it made the whole experience feel very uncomfortable. The doormen were however extremely polite and helpful. Not enjoying writing such a negative review, I truly hope managements take action as we have been staying and eating at hotels in the Likus chain for years and have always had an enjoyable experience until hotel Warszawa.

The welcoming and communication is a mess! 10 emails also in fb, IG for confirmation of the room, 4 days in advance. At the desk, the hostess told me they are overbooked so they can not answer right away, 4 days ok… I also book a dinner table 4 days in advance, the same mess… I have experiences in many NOBU, always fantastic but this one in Warsaw I really do not recommand!

Excellent location, and I personally got a room upgrade with a perfect view! The room wasn’t the cleanest, some stains on the chairs and so, but overall clean room that needed update. Shower and sink were quite bad as water came out very slowly and both needed update, but the hotel staff was very helpful and kind.

freeking love it! The corner deluxe room booked makes full use of the pillars of the room and is carefully designed to make the space very interesting. The hotel is very new and beautiful, right in the city center, the restaurant is open all day, and the food is delicious and inexpensive. The hotel may have just opened, as if I was the first to send a review, it is not easy! The entire hotel has a great sense of design from the public space to the rooms, which fully reflects the designer's extraordinary aesthetic and superb design level! The details are also quite perfect, which makes me, who loves interior design, reluctant to leave.

The hotel is very comfortable, with good views and facilities. The location of the hotel is also very good. There are many large shopping malls and restaurants nearby. Opposite the Palace of Science and Culture, the scenery at night is first-class. It's a very good travel experience, basically I choose this hotel every time I'm in Warsaw. The service staff has a good attitude and smiles.