Top 10 Villaggio Hotels

Dear friend I am lisang xu, I book the hotel:Master Express Cidade Baixa, in Brazil for two night, But I only stay one night due to unexpected reason, and I check out in the morning. I am writing to ask if possile to ger the refund for another night? The hotel reception also konw this, but I need to discuss with you for the refund. Thank you so much for your consideration and help. Best Regards Lisang

It’s was my first time at this Sheraton and can says is the best hotel in town so far . Recommended for sure !

The hotel is well located, on the street has a market that makes it easy. Breakfast was very good. The chocolate cake was delicious. Air conditioning works perfectly. Heat shower wonderful. Room service very good.

All right.Excellent location, 24-hour manufacturer service, very complete breakfast, several options zero lactose and gluten-free.Restaurant with various dishes and price accordingly.A kids area missing, because it doesn't have. In general, we have a lot of clean and comfortable beds, we have already hosted several times and we will surely return.

We knew our flight arrived in Porto Alegre too late to go ”up” to Gramado, so we stayed one night. We called the hotel to call for a shuttle, which picks guests up at the same place of the rental car vans. That worked well. However, I noticed the front desk serves as guest service also, so sometimes it takes long for someone to answer the phone - which happened when we requested something. The team is attentive, though not exuberant - but it's more of a business hotel in style, so that's OK. During this brief stay, when we requested extra pillows. then help with the safe and even later some extra sheets, all were brought very quickly. The shower is very nice & the bathroom amenities are of the expected quality, though nothing to rave about too much - the bathroom door is at a slightly odd angle, but what just caught my attention negatively was the squeaky door to the shower stall - but no biggie, just a detail. Beds are OK, but more importantly, the accoustical isolation really worked well - I mean, our window was to one of the runways. TV has some limited channels and not much in the English language (CNN was the one I noticed as an exception). Even the movie channels apparently only in Portuguese - though maybe I just didn't find how to reverse to the original language. Breakfast is fine and served quite early, which I like (starts at 5 am on weekdays - so it works well for early flights). However, don't arrive too late - my daughter, who woke up much later than I, wasn't able to get waffles, which had run out more than 1 hour before the end of service. The omelette I ordered with lots of cheese was tasty, but the local cake (called cuca) was a bit drier than I think it should be. Something that one doesn't see much where I live in Brazil - blackberry - was fresh, though not too sweet. The lobby has a lot of different seating areas, books to read or just look at, and maybe because of that, neither it, nor the adjoining eating area has sufficient sockets to charge one's phone or laptop. I didn't actually ask - maybe they were hidden - so maybe I'm wrong on that count. There is a very nice eating area nearby, Boulevard Laçador, with very nice options for dinner - though it seems that the hotel's chefs actually prepare some good meals. We didn't stay long enough to confirm as we went out to a very good Thai restaurant.

Ibis standard in excellent location. I still have difficulty to get used to not providing face towels.

We visited this same hotel last year and wrote a 5 star excellent review. Things changed and not for the better. Our week long stay was not entirely enjoyable. While the hotel retains some of the quality, the quality of service and room standards has gone down noticibly. Specifically, wait staff is not attentive as before and even during non peak dining hours, wait times for the first greeting and offer of a drink were long. The food was well done but taste varied between lunch and dinner, dinner being the better meal selecting the same dish. We asked 3 times for the room to be cleaned while we took a break from work. The room was not cleaned when we returned. After ordering room service, tray pick up took 3 hours. Then, when we called back to insist they remove the tray, the restaurant called our room within 5 minutes to find out where thier coffee and not milk thermos was and insisted on knowing exactly what was in the room still. We felt like inmates rather than guests. The room we were in for a week was nothing like the room on the same floor on our first trip. Cheap artificial wood TV shelves replace beautiful dressers and the room felt like a holiday inn rather than an elegant hotel like our last trip. The highlight of our stay was Rosemarie (we think) in housekeeping. She's a delight and obviously a remanent of the old days. Alberto and Taylor in the dining room were the only waiters who made us feel comfortable. One waitress moved around so quickly, we were holding our glasses to be sure they were not taken. Very nervous way of serving tables. Another waitress took so long to serve us with guests, I had to get up 3 times to find help. The bell captains were also excellent and helped greatly. (Maybe they should be put in charge of the front desk and dining room!) If you need to stay in Porto Alegre, you'll want to stay here but be prepared and if you stayed before as we did, prepare yourself for the changes in room quality and service level. Not sure what happened but it's not the same place anymore.

Breakfast is relatively good. Hotel location is average. It is not safe at night nearby. This is the case in this country. It is recommended not to go out and hang out at night. Not far from the airport!

This shop is one of the most cost-effective hotels in Porto Alegre. I have stayed there every year since my business trip in 2013, because the first time I didn’t know it was in another hotel, this hotel is more suitable for business and holiday families. There is a kitchen, the breakfast is really invincible and delicious, the new restaurant moved to the street side, the street view is superb! There is a memorial park next to it, and there are various roadside fruit stalls. It is very safe and you can walk around. It feels like a small European town! The steak of the hotel is good, and the restaurant becomes a bar for drinking in the evening!