8300 Two Notch Road, Dentsville, South Carolina, United States
"I chose to stay here because of the location to my home office. When I got to the hotel, I had to ask the front desk clerk everything. I asked about my welcome points. She said I would get them, but she didn't know how many you get.....then, I asked if they participate in the greener program there (you dont have room service and they give you points instead). She said they did, but, again she didn't know how many. When I got to my room, I was exhausted and just wanted to lay down. As I was pulling back the sheets, I noticed alot of random hairs on the sheets and pillows. I called the front desk and asked if someone could come up. The front desk clerk came up and said she would send someone up with fresh sheets. I got a call on my room phone and she asked me to strip the bed to help out her co-worker! What??? I DON'T work there!!! A sweet lady named Annie came up and I told her I got the call, but I wanted her to see more hairs I found and a black streak on one of the pillows (we were hoping it was mascara). I helped Annie strip the bed and put on fresh sheets. I went to bed right after. The breakfast was good and the breakfast attendants were very friendly and wanted to help and were talking and mingling with all the guests. I went to the office that day. When I got back to the room, I went in the restroom and a roach crawled across the floor. I had to chase it around to kill it. I reported it to the front desk. They didn't seem to care. Only ONE elevator worked and the hotel was sold out! They should've had that fixed or had someone out there fixing the other one. *A HUGE issue*- The A/C doesn't bliw out cold air for long. I was woken up every night @ 2-3 a.m. and was so hot! I also reported that and the front desk clerk said it was because the floor I was on just got the main unit repaired? Apparently it didn't get repaired.... I got a survey about my stay. I took it, and got a generic reply that they were sorry about my stay. Ridiculous. After ALL these problems, they should have called. That's what a good manager would do. There are alot of options in this area to stay. Don't make the same mistake I did. Go somewhere else!"
"We rented two rooms for our daughter's BMT graduation at Ft. Jackson. The hotel was easy to get to, clean, and felt safe. The rooms were clean as well. It is nothing fancy, it has a shower, not a tub, but that worked great for us as we did not have small children. There was soap and shampoo dispensers in the shower provided by the hotel. There is an outdoor pool, but we did not use it as it was November. The front desk staff were very kind and helpful. The breakfast in the morning was plentiful and the breakfast area was very clean. You could walk to the Texas Roadhouse next door for dinner. Walgreens and Starbucks are a 1/2 mile away from the hotel. The price and close distance to Ft. Jackson made this hotel a great fit for us."
"Our first visit to Holiday Inn Express on Two Notch rd. It was excellent! Clean,friendly,and the breakfast was to die for! It was delicious! The staff was so very nice and courteous! They were attentive to our needs with the willingness to satisfy. There is one lady that actually captured our ❤. She made us feel as if we were family. Such a kind and friendly spirit. Her name was Punja Brown. Please Thank her for being so kind and friendly to us. We saw that she was that way with everyone. Truely a great asset to your establishment. Thank everyone else for making our stay a very pleasant experience!"