Top 10 Watermark Hotels

We had another wonderful stay at The Annapolis Waterfront Hotel (a Marriott property). My wife and I go every year for our anniversary. It is not cheap, but the view and location are excellent. Rene at the front desk went the extra mile and gave us a fantastic experience. Hats off to him and our server at breakfast, Taylor, provided great service with a smile. We will be back!

Come here for meetings every year, nice hotel.

My girlfriend and I stayed here in August for a couple of weeks. The redecoration they’ve done is excellent- rooms are tasteful and clean. The hotel also offers free bikes which is perfect for getting around Annapolis. Best part was the staff- Elliot in particular went above and beyond to help us out. Will absolutely be staying here again.

Just wrapped up a two-day meeting at the Historic Inns of Annapolis. I was so looking forward to staying there, as I'd heard great things about it. Unfortunately, I was disappointed with the service and the cleanliness. We stayed in the Gov Calvert building, which is a beautiful, historic building on the main circle in downtown Annapolis, just a short walk from the MD state house. Although old, it's been preserved wonderfully, and it doesn't feel 250+ years old. When I arrived at 7:15pm, there was no valet available, so I waited in the rain at the valet stand for 10 minutes before retreating into the hotel. I checked in at ~7:30pm but had to return outside to provide the valet my key and retrieve my bags. There was no bellman to assist with the bags. When I checked in, I asked if there were a restaurant or bar in the hotel where I might get a bite to eat and was directed to the pub next door. Unfortunately, it closed at 8pm, so I had to find my way to another pub down the street and around the corner. For early evening, I was surprised to be unable to find dinner in house and being forced out into the rain to walk to a restaurant. When I returned to my room, I looked for a plug near the bed to charge my phone. There was a very, very dirty power strip behind the bedside table that had so much sticky grime on it that I had to clean the openings for the phone's cord before inserting. When we began our meeting the next morning, there was no breakfast served, though we'd ordered it when we contracted for the retreat. We were eventually provided a coffee service, though our staff had to go out to get bagels, since everyone came expecting breakfast to be included. There was food left in the refrigerator in our meeting room from a wedding over the previous weekend, which drew gnats to the room that we had to contend with over the two days. Several colleagues expressed concern at the lack of cleanliness of their bathrooms (hair in their tubs &/or bathroom sinks), so we asked that the rooms of all our guests be deep cleaned. The hotel nicely left a bottle of wine in each room after recleaning. On Day 2, we were informed mid-morning that unless we cleared our cars from the garage by 1pm, we would have to pay an extra $15 per car on top of the $32/day for valet service. (There is no self-parking option and street parking is limited.) This was not stated when we made reservations, when the meeting rooms were booked and food ordered, or when we checked into the hotel. Our meeting was not scheduled to conclude until 3:30, and we'd paid for the room's use through the end of the business day. Although the hotel agreed to waive the extra $15, we were each asked for $15 when we summoned our car through the text app the hotel uses, as valet instructions required. As a result, we had to wait at the front desk for the staff to ”release” the charges on each of our accounts before the valet could retrieve our cars. The staff that served us for the meeting we

I have so many great things to say about the service I received at this hotel. It was amazing. The rooms were newly renovated and they are very spacious. It had that newly carpet smell. The foyer of the hotel was really nice. My husband and I had the chance to watch the Super Bowl in our on little cubicle and we were assisted with fabulous drinks 🍹 from the bar from Taylor and Pam. I wanted Baylis with my coffee and Taylor NAILED it. When I first checked in, Rochelle was very kind and approachable. She made sure that I had extra towels and feather free pillows. Basically, she matched our energy. We laughed and joked until I knew that this was the place for the next 7 days. The gym was very clean and they had new machinery. I usually don’t use the hotel gym but it had everything I needed along with the cleanliness. My husband had a lot to say about the staff as well. He enjoyed conversing every morning with the cook Diana. He said her burritos were to live for. He was excited every morning to eat his freshly made breakfast. If you were thinking about staying here, think no longer! It’s the place to stay in Annapolis. Oh, last but not least when I was checking out I met the GM and it was indicative that The Apple 🍎 don’t fall far from the tree!” Her staff was marvelous due to them having a great leader. Thanks Courtyard Staff for making our stay one to remember!!!