Top 10 White Heart Hotels

One of the best experiences staying at the Marriot Bonvoy property at Westin Surabaya. Being a Titanium Elite members does have its perks (upgraded room, access to club lounge, late check out, welcome gifts, bonus points, etc, etc, etc). the list goes on and on and on.... But, what made it special were the people. They really made our experience even better. The hospitality of the staffs, the food quality, the cleanliness, the great services and extra miles the team has done for us made the stay even more pleasant. It reflects the very strong management of the hotel itself. Kudos to the GM who runs this establishment. Special Thanks to Pak Eka, Bu Cindy, and Pak Beri who made our stay even more enjoyable. Once again, proud to be an Elite member of Marriot Bonvoy where you find home away from home... l

My stay at the Shangri La Surabaya was nice. I visited for two nights on business. Before I arrived, they had arranged transport from the airport which was incredibly efficient and easy. When I arrived, I was given a room on the 17th floor which is the top floor. It wasn't bad but could do with some updates to make it look more modern. The bed was comfortable and a good size, although there were a few scuffs here and there. The bathroom was small but had all of the essentials that you would need - however, both the shower door and floor could have been cleaned to a higher standard. The hotel is located in central Surabaya which made it easy to access shops and restaurants nearby. I had access to their Horizon Club lounge on the 12th floor that offers delicious breakfast service with nice views of the city skyline. Overall, my stay at Shangri La Surabaya was very enjoyable and I wouldn't hesitate to recommend it to anyone else who's looking for something luxurious yet budget friendly in this part of Indonesia. The service provided by staff was top-notch and they did an amazing job making sure my stay went smoothly all throughout my visit. The gym and pool are nice features if you want to sweat and relax

Nice and spacious room. Attached to Tunjungan Plaza. Good and various choices of breakfast.

I had great time staying there. The hotel , the room, the environment and the staff was nice and friendly. The food at the restaurant was really good too. I choose Hotel Majapahit because i want to experience the place where history happened and how convenient the surrounding area. So, book it and see it for yourself!