Jumeirah Bay Island,PO Box: 72223, Dubai, Dubai Emirate, United Arab Emirates
"The hotel's hardware facilities are very good, most of the services are good, but there is a little dissatisfaction. When I checked in, took me into the room. The Chinese staff told me that the ironing and shoeshine service was costly. I used this later. Service, I told the staff who came to the room to pick up clothes and shoes again and told me that the shoes are charged and ironing is free, so I only gave him clothes to iron, and asked me if I had any consumption when I checked out, I said No, the front desk said it was okay, but the follow-up bill was sent to me by email, showing that the fee of 580 Dirham was charged for laundry, then I contacted the hotel and Ctrip to find out the situation. The hotel staff said that they would help me understand and respond to me. I didn't reply for a few days. I called several times in the middle and didn't find the Chinese front desk. The English front desk said that the Chinese waiter would call me back. I also didn't receive a reply until my phone finally contacted a few days later. Go to the Chinese front desk. The front desk told me that it was a mistake of the hotel. The waiter was new and gave me the wrong information, but the service I used was unable to refund and contacted me. Of apology, and said that next time I will send a free stay Valet service, and this is my biggest regret stay hotel experience. This is misleading, and the hotel should be responsible for the loss. Although the staff acknowledged the mistake and apologized, the hotel did not bear the loss, so I will compensate me for the free service next time I stay. First of all, I do n’t know when I will stay next time, maybe it ’s not the next time. Once again, the cost of my hotel reservation is Dh 3920 (about RMB 7,500), Bvlgari hardware and services (except this misleading consumption ) It is very good, but I do n’t think it ’s worth the price. The Jumeirah Castle Hotel experience will be better and I booked a price of more than 2900 packs for breakfast and dinner. By comparison, the price / performance ratio of Bulgari is far worse. The price can live in a pool villa, but here is just an ordinary room with luxurious facilities. The selected sea view room that I booked only saw the sea view on the yacht side, and the sea view was not outstanding. Personally, I think this Bulgari price is 2000-3000. Reasonable, the price is too low, and I especially thank Ctrip for its service. This time I stayed at Bvlgari because the Ctrip agent made a mistake in booking my original hotel and overturned the booking. So Ctrip paid me for the difference. Ctrip also tried my best to communicate for the ironing service caused by the mistake, but the hotel was still unwilling to bear the cost. Ctrip said that I was a diamond member, so I did n’t have any I lost part of compensation under any circumstances, so it is still special thanks to Ctrip, Ctrip follow-up will continue to use and recommend friends to use, there is one that one, this is my stay."
"Bulgari is one of my favorite hotels in history, no one. First of all, it monopolized the entire Jumeirah Island, the beach, very private. We live in a sea view suite, the space is extra spacious, the soft drinks in the fridge are free, afternoon tea snacks are sent every afternoon, good night tea will be sent every night when the night bed is opened, and a Bulgari straw bag will be sent. On the night before leaving, I will send a Bulgari boarding pass and surprise every day. Breakfast is a one-off set meal, not self-service, I think the quality of a single point is not bad, I went to the restaurant on the first day, and called it in the room the next day. The special favorite items can be individually, as long as Yes on the menu. Every detail of Bulgari is great, and will continue to choose Bulgari in the future!"
"It should be said that it is quite a quality hotel. First room. The layout and decoration are reasonable. Settled in Bulgari's beach blues, it is very beautiful. The breakfast at the hotel is very good, but it is very orderly. His breakfast is very interesting. Although it is called breakfast, it is not limited in time. You can eat it anytime of the day. The hotel swimming pool is not big, but the temperature is constant, and the Dubai heated swimming pool in winter is still necessary. There is also a refreshment delivered to the room every night, the tea is packed in a thermos pot, pay attention to details! The braces are actually marvis! It's really bold!"