Top 10 Zoo Leipzig Hotels

Ik heb in dit hotel een groot feest gegeven voor mijn verjaardag. Er waren 110 personen , van jong tot oud. De ruimtes waren ruim en gezellig. De catering was voortreffelijk en de service uitmuntend. Ik heb me geen moment zorgen gemaakt door het geweldige personeel. De manager was enorm behulpzaam en dacht mee om het voor een geweldig te laten zijn. Deze locatie is een 10 waard en erg aanbevolen door ons.

We spent a delightful time at this boutique hotel. We had a lovely view from our bedroom window. We could se the Wilhelmina Bridge and the main parts of the city. The breakfast was very good with plenty to set you up for the days of site seeing. The greatest strength of this hotel is its heritage building, the former Customs House..

Not dripping, expensive

This is one of the best Marriotts I have stayed at. I am an Ambassador. The staff is exceptional. Friendly, courteous. I want to personally thank Mack Dawson for personally taking it upon herself to make sure my elderly mother's nails were done and being patient. The staff is great at recognizing you everyday. Also want to thank Cameron for making my wife and daughter all your special drinks. Truly appreciated it. Keep it up and we shall see you all soon. Again thank you all.

I was very happy to have a good service from the reception... and I'm sorry my card did not do it for the room, so I had to go down with all my luggage.

For a hotel chain this big I wasn’t amazed at the standard room size and the service I was provided was very basic room and bed

Pros: great location, interesting hotel and rooms, and unique design. Cons: air conditioner in our room (spa room) was nonfunctional and the room was boiling. It made our spa and bathtub almost unusable because how hot it was in the room. Customer service. I called the front desk about the air conditioner and their response was insert the key and wait 30 minutes. I might be an American, but I already did that before calling (this isn’t my first rodeo). They didn’t do anything else. After waiting another 2 hours, I tried 4 times to ring the front desk to no avail. I finally gave up and barely slept that night. Front desk. In addition to calling 4 times, they were too busy to be bothered with my air conditioner issue. Then after the most prolonged checkout experience ever, I found out (after leaving the property once the folio was emailed) that I was billed for a minibar charge!! It wasn’t mine. It was a 10-minute call to get the issue resolved. The agent even had the nerve to say to me (oh, I forgot you are American) after I asked for English (even though I already had been speaking to her in English during the whole call). Overall, I wouldn’t return to this property ever again.

It is in a very convenient place. Very close to the train station, right next to a tram station and to the center of the town. For the kind of facilities and services it is quite pricey. Nothing special about the room (very nice view when it looks towards Weena) and very poor breakfast.