I'm so lazy, especially someone who is too lazy to write a review, I came to a bad review today! A chubby "Mediterranean" service staff at the reception desk was full of sullen eyes. If this is no good, then no, I have never seen such an arrogant and rude after staying in so many hotels! Without communication and without consulting our opinions, we downgraded our river view room to a view room without authorization. Moreover, the hotel management staff did not explain or apologize for this, and they were tough and unwilling to admit their mistakes! Such a service attitude is really not worthy of the star rating of this hotel!
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