Best Hotels in Aachen

Our 1 night stay was good but the girl in reception is kinda rude, if we ask for a favor or question she will make face and looks tired while doing the favor or answering us. Also, the breakfast is good but small choices. But the rest are ally good and other staff.

We stayed at this hotel for 10 days while helping our son move to Aachen from a different part of Germany. The location of the hotel is extremely convenient as it is only a 5 minute walk from the train station, and about 15 minute walk to both our son's new apartment in the Frankenberger neighborhood and also to the old town. The staff was very friendly and helpful, especially Panayoti who spoke very good English and explained all the charges on our hotel bill clearly. The breakfast offered a variety of healthy choices and fresh baked goods and was reasonably priced. The hotel felt very safe both in terms of Covid precautions and security at night time when returning late. The only thing I felt was not quite up to my expectations were the flat pillows and firm beds. I prefer fluffier pillows and a softer bed, but it was comfortable enough for the length of our stay. When I return to Aachen, I will not hesitate to book a stay at this hotel again.

I stayed for over a week at the Novotel in Aachen while on a business trip. The hotel is ideally situated next to a great shopping area. Parking is super easy and you need to use our card key to access the elevator. The same card key access is required to enter the lobby after hours. Seems very secure and safe. Front desk staff were very friendly and helpful. My room as an ”executive” room on the 4th floor, was on a corner and had floor to ceiling windows. What I liked: - Very quiet room - Comfortable bed - Mini-fridge with window and free daily drinks and snacks (5 Item selection including wine and beer) - Great desk setup with memory foam chair - Good TV with external HDMI input - Real glasses in the room - Bathroom wall mounted soap dispenser + other amenities - Nespresso machine with pods and cream To improve - WiFi, even though i was on the premium plan, the signal was weak to moderate - No USB ports - Water pressure just ok - Bathroom sink has not much counter space - AirCon only goes so low (perhaps 24/25?) as other reviewers have noted TIP: If you arrive on a Sunday to Aachen, almost everything is closed, however, towns in Netherlands are as close as a 20 minute drive and most stores are open from noon on Sunday

On the side of the road, it is a little far from the city, but there is a 51 bus to the train station at the entrance, 2.7 euros. You can get a ticket on the train. The price is a little expensive. However, breakfast is included. 1200 one night.

I stayed here, with my brothers, for 4 nights/5 days to meet up with 2 other brothers and family/friends. We had an excellent stay, made even better by the service of Nina and Marcus who were very, very helpful, friendly and NOTHING was ever a bother, especially Nina. They are an absolute assett to this hotel and I hope the hotel recognise this. Everything else within the hotel, including staff, accomodation and facilities were great. Nice (small) pool outside, within walking distance of the town centre (20 mins approx) Danke Mercure Europlatz

I loved the location. Not a bad walk from the train station and heheh you are just at the edge of the good stuff- an old German restaurant next door, the Cathedral a block or 2 around the corner. The bar wasn’t as appealing as some as the other Motel Ones I’ve been too- a little more business feeling. But I’ve come to love the color and decor scheme of this chain. Always super quiet and serene.

I stayed with my family at B&B Aachen recently. It was recommended by a friend. The staff was amazing and very kind. They were very accommodating while we checked in, making sure our families were all staying in the same floor. The rooms were very clean, spacious with comfortable beds. Parking entrance is in the back of the hotel. We made sure with the staff that our rental SUV fit the parking elevator. Location couldn’t be any better. Central, close to the main square, shops, and restaurants.

I couldn’t find anything I didn’t like about this hotel or location insofar as location, cleanliness or staff. In fact, the breakfast was so far superior to ANY Hampton at home (in US) as to be comical. Huge assortment of choices. The room was huge, quiet and very clean (think floorboards, bathroom tile, and closet!) Alas, they have (unfortunately) adopted the US practice of using COVID to cut costs. There is apparently no housekeeping on weekends, so they put a cart out with supplies. Give me a break. The ersatz fireplace in the lobby is silly and the sliding bathroom doors at European Hamptons continue to annoy. But overall, a very superior product

I have stayed in this hotel quite a number of times and consistently the quality of my stay has been high. This time was no exception. The staff was very friendly and helpful. The room and the bathroom were spotless and had everything I needed. The WiFi was complimentary and worked really well. The signal was strong and stable. There was one thing that I'd like to see changed though. You need to register every day, but the login process is confusing. After you've agreed to the terms and conditions and clicked on the button to get the free WiFi, another window pops up and it wants to know things from you. This is however not needed to sign up for the WiFi and seems to be purely for marketing purposes. By clicking on the right link, you can skip it. The room was not all that large, but the space was definitely adequate. There was more than enough space for my clothes and other things. The water boiler plus complimentary tea and coffee was convenient, just as the very large safety deposit box that easily fit my 15” laptop, plus other belongings. The work desk was small and especially with a regular chair, not suitable to work at for a longer period of time. The TV was small and had a limited set of channels, but that was not so relevant for me. A detail, but really useful, is that there are sufficient power outlets and at the right place. This makes it very easy to charge your devices. The bathroom was on the small side, but fully functional and the water pressure from the showerhead was more than sufficient. Only minor thing that I've noticed in the past too, is that it requires some engineering creativity to keep the showerhead in the right position. This should definitely be improved. It is annoying and unnecessary. Last, but not at all least, was the breakfast buffet. I really enjoyed it. This is mostly a continental style buffet, but with an amazing amount of choices, including various types of fresh and very tasty breads, yoghurts, fruits, cheeses, juices, cereal, etc. This is a great example to other hotels how to serve a healthy, yet delicious breakfast.

Absolutely fantastic staff. Could not do enough for their customers. Checking them in, serving beers, serving food. Only 2 staff members on a busy F1 weekend. Very hard working, a credit to the brand. Thank you ladies