Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.4
Amenities8.3
Service8.3
Cleanliness8.3
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All reviews(111)
Positive reviews(9)
Reviews with photos/video(5)
Negative reviews(2)
Anonymous User
Superior Room
Stay Date May 2023
Couples
7 Reviews
6.0/10
Posted on Jul 20, 2023
location need a car to get into city
Could be cleaner
Very expensive resturant on site
Guest User
Superior Room
Stay Date Jul 2022
Business travelers
19 Reviews
9.5/10
Amazing
Posted on Aug 23, 2022
I am very satisfied with all aspects of access to nearby parks and commercial districts, breakfast, hotel facility quality, and parking. Maybe if I come back to Aalborg, I will visit this place again.
Guest User
Small Standard Room
Stay Date May 2023
Business travelers
7 Reviews
10.0/10
Outstanding
Posted on Jul 1, 2023
Just behind the station, the environment is very good, the breakfast is very rich! good service attitude
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DS13
Standard Room
Stay Date Mar 2023
Family
14 Reviews
5.5/10
Posted on Apr 9, 2023
Booked this hotel for the second time. The first time was a bad experience. This time it's the same. Very old rooms. Dirty carpets. Very badly cleaned room. The bed is not comfortable.
Breakfast is normal.
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Guest User
Standard Double Room
Stay Date Aug 2023
Business travelers
1 Reviews
10.0/10
Outstanding
Posted on Sep 10, 2023
We stayed at Comwell Hvide Hus Aalborg for business. The conference we attended took place next to the congress. The hotel has a great location. It is close to buses and trains. In total the journey to the airport takes around 20 minutes. The Hotel is really clean. It has large windows through which you can enjoy the great view of the city. The utensils such as towels are very clean. The breakfast is excellent. At the entrance there are areas where you can sit and work. There is also coffee in the same area. Our stay at this hotel was very pleasant. There is literally nothing I can complain about. If you really want me to find something to complain about then I would say that the pillows are too soft if you force me to complain about something :D
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Anonymous User
One-Bedroom Suite
Stay Date May 2023
Family
1 Reviews
4.0/10
Posted on Jun 12, 2023
The hotel front desk person was extremely slow unprofessional and had a bad service attitude because she was not wearing a badge and when I asked for her name (I wanted to complain about her to the manager) she didn't tell me her name. Then I reported to the company who booked the hotel that they contacted the hotel and said that the front desk manager would contact me the next day, but they completely ignored me the next day. On the third day, I went to find the front desk manager Anette Piilgaard. The most impolite and poorest hotel service staff ever! Regardless of right and wrong, indifferent attitude, vicious strategy! She reprimanded me from head to toe! Interrupt me before I finish speaking, accuse me of all kinds, let me think about whether it is my own problem! Totally takes my strong racism! Never met such staff in any hotel anywhere in the world! After talking to her, we decided to check out and change to another hotel!
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Guest User
Superior Room
Stay Date Jun 2022
Couples
1 Reviews
9.5/10
Amazing
Posted on Jul 27, 2022
Really good and nice hotel. The hotel room itself shows that it has not been painted/carpeted changed for a number of years. There was a little lack of cleaning on the baseboards around and the balcony. However, the bathrooms were nice and cleaned.
The common areas were neat and modernly furnished. We ate at the restaurant in the hotel and it tasted heavenly. We also had a drink in their bar, which was also cozy and well decorated. In addition, it was a really good breakfast buffet.
All in all, a really good experience, and we would like to come again another time.