Reviews of Helnan Phønix Hotel

Altid dejligt at besøge hotel Phønix det ligger godt og go betjening og alt er som det skal være

Summer it can be really warm inside because no Air conditioner only fans are provided.

excellent service. nice & comfortable modern rooms in a wonderful, old building.

It is very traditional danish hotel, everything was neat. That being said, it is a historic building, with layers of history and that can be noted. Staff was kind and helpful. Beds were comfy. Breakfast was superb!

Hotel staffs are helpful

Everything was very fine 🙂

For us on a trip ideal. Bed was fine, room nice and quiet. Breakfast very good. Staff very helpful.

This is a very bad hotel. I suggest you don't stay here. Even Ctrip can't reach this hotel but still put it on Ctrip.com. I need to complain to Ctrip, this irresponsible rubbish that only cares about collecting money. This is a very bad hotel. Even Ctrip can not reach this hotel but still put it on Ctrip.com. Rubbish hotel and rubbish Creole

I have stayed in this hotel many times Service has always been very good Breakfast has always been very basic. Arriving early this time, the counter also provides early check-in service. The new situation is that parking is charged 150 DKK per day But the parking lot is large and very convenient.

Very good service, simple breakfast, enthusiastic and proactive front desk

酒店在鬧市區，設施一般般

Ok morgenmad, men ingen løbende opfyldning af mad.  Var ikke tilfreds med at vi som betalende hotelgæster skulle betale 100,- pr døgn for parkering ved hotellet. Fine værelser.

Auf einer Motorradtour von Norwegen kommend haben wir hier eine Nacht verbracht. Es ist ein gediegenes Hotel mit großen Zimmern. Die Matratzen waren super, so dass wir gut schlafen konnten. Das Frühstück war sehr vielfältig, auch wenn ich etwas Lachs vermisst habe. Toll war auch, dass wir hinter dem Haus einen großen Parkplatz gefunden haben, auf dem wir kostenlos parken konnten. Das Hotel ist sehr epfehlenswert.

Dårlig service. Vi skulle tidligt afsted og havde både før og ved ankomst spurgt, om det var muligt at få lidt morgenmad. Det blev ikke lovet, men vi fik at vide, at det “plejede at være muligt”. Kl. 6:45 stod maden fremme, men vi blev smidt ud og måtte tage afsted sultne. Når man ikke engang må tage et rundstykke med, selvom det hele står klart, viser det bare, at gæsteservice ikke er en prioritet.