Sanctuary Hotel - En Suite Rooms

Budget-Friendly Pricing: Multiple reviewers acknowledged the hotel’s cost-effectiveness for short stays, describing it as a viable option for travelers seeking affordable lodging without excessive expectations for upscale amenities.

Niece travelled over from Shetland with her partner as she was due to give birth ( she has now) at the Aberdeen Matefnity hospital. They arrived slightly early to find the place locked and had to wait around, eventually they got into thier room (see photos) ok it is a two star hotel but seriously, do this lot employ cleaners. The heating was not working, due to the state of the room and no heating I suggested a complaint was made and that they move to more suitable accommodation. They complained but were met by rude unhelpful staff, a woman, possibly the manager, who eventually replied saying the heating did work. They asked for a refund and to date there has been no further contact from this woman I am led to believe this may owned by Nigerians. Personally I think environmental health should be made aware and a full descriptive post on Trip advisor, I would hate for tourist to think that this is the standard of accommodation available in Scotland. Absolute disgrace Broken bed Mould in bathroom Dust lots Drug remnants in drawer Toilet brush ...let's not go there. Cobwebs Bedding, not even sure if it was changed.

SHOCKER Last resort as I couldn’t get a real hotel avoid at all costs.