Guest User
January 31, 2024
What a wonderful hotel and in a perfect setting for a relaxing winter break. It is so hard to find places these days that combine first class comfort and excellent service. We were very fortunate to arrive the day after the second of two winter storms, but had we encountered them then the hotel would have provided us with everything we wanted to enjoy our time there. The four lounges are varied, comfortable and spacious and the staff knowledgeable, friendly and attentive. A member of the service staff spotted me taking a cool bag to the car to keep milk cool overnight and directed me to use a small fridge in a service room instead which was so useful. We did have a few small queries but not only were these quickly resolved but one duty manager, Sally, took the trouble to find us in the lounge later and update us on them. She is a gem, as all the staff are - I am allergic to vinegar and I was asked this on arrival. I was so impressed to see that on the table menu each evening the dishes containing vinegar were clearly marked. Thanks for that. Our room was warm and cosy and had all the facilities we needed with a superb view across the golf course and the sand dunes towards the beach. Our only regret is we didn't have the time to enjoy the games facilities on site - we were too busy exploring the local area in reasonable weather for January. We used our bus pass to go to Towyn and also walked along the beach to Aberdovey. Highly recommended