Best Hotels in Acapulco de Juarez

I very rarely write a review but felt like I needed to with this hotel. This hotel has nice rooms and pool areas and good location on the beach, but would not recommend for couples or single or business travelers. At least 80% of the guests were families. The hotel has some really frustrating things that make the stay a lot less enjoyable than it should be. 1. Check-in - waited 20 mins to check-in even though we were the 1st people in the Queue and there were only 1 other couple checking in . There seemed to be 3 staff moving between the front counter and back office but no one made eye contact or acknowledged you. I felt a bit invisible. Not a nice first impression. 2. Breakfast. Chaotic. Included in the room rate and its a buffet. Arrived 0930 and waited 30 mins to get in as it was so busy. Had to linger around the entrance and wait to your name was shouted out to go in. The staff at the entrance were nice and cope well under the pressure of all the hungry guests waiting to get in. There is other staff standing around by the entrance and reception area - but just observing and not actually doing anything to make the guest experience any better - strange. In the breakfast restaurant it will full of families and kids. Really noisy and cramped and to make it even more noise there is music playing and TV's on the wall. What should be a nice relaxing breakfast is a stressful experience. There is a queue for each buffet station. We never had the cooked breakfast as the queue was too long to wait for. Got out of bed 90 mins earlier to avoid have the same breakfast experience again the next day (0800). The breakfast restaurant is way too small to cope with the amount of guests - I presume this is a daily experience. The space needs to be expanded. 3. Pool areas. There is a family pool where people save beds very early in the morning - you will need be to be up early to get a sunbed here. The adult pool is really nice however 3 annoying things which make relaxing by the pool a really un-relaxing experience. Music - high energy music blasting out of a low-quality crackly low-quality speaker which sounded terrible. It was obvious no one was enjoying the music and does not create a chilled relaxing vibe. I can't understand why the hotel management cannot see this? The sun loungers away from the pools and on the grass are all fixed upright with wooden blocks so you cannot lay them flat. I have never seen this in any hotel worldwide - I cant understand why a hotel would do that unless its to make them look better in photography? It is certainly not in the best interests of the guests. There was a waiter that would take drinks orders for you but he never approached us or made eye contact in the 2 days we were there. It seems like to you have get his attention or approach him when you see him. There was only 1 barman working hard at the pool bar and always people waiting to order - so didn't bother as it seems like it was going to be a long wait. Other s

The hotel belongs to the resort. The rooms are located on the entire mountain. There are separate buildings on the upper and lower floors. Each one is from an open-air small swimming pool. The hotel has its own seaside bath, which is free for residents only, and there is a regular shuttle bus to the bath. Hotel health and environment.

Located in Acapulco (Granjas del Marqués), Pierre Mundo Imperial is within a 15-minute walk of El Revolcadero and Playa Revolcadero. This beach resort is 2.1 mi (3.3 km) from Bahia de Puerto Marques and 2.4 mi (3.9 km) from Majahua Beach.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a fitness center. Additional amenities at this resort include wireless internet access (surcharge), concierge services, and babysitting (surcharge).All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Tarraza, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This resort has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 229 guestrooms featuring MP3 docking stations and plasma televisions. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes.

All excellent in the hotel facilities and an exceptional location

In the heart of Acapulco, Ramada by Wyndham Acapulco Hotel & Suites is within a 5-minute drive of Acapulco Historical Museum of Fort San Diego and Zocalo. This beach aparthotel is 1 mi (1.6 km) from Parque Papagayo and 1.2 mi (1.9 km) from Reina Park.Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace.Satisfy your appetite for lunch or dinner at La Mayora, a restaurant which specializes in Mexican cuisine, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 12:30 PM for a fee.Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.Make yourself at home in one of the 75 guestrooms, featuring kitchens with stovetops and microwaves. Rooms have private balconies. 40-inch LCD televisions are provided, with cable programming available. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Perfect location for shopping, beaches and dining. You can choose the All Inclusive and good and drinks are provided all day long. Bring a mask tho, you have to wear a mask in dining areas.The hotel is right on the beach he b arch with a big pool. The rooms are suites with a seperate room for sleeping and a room with couch, chairs and balconey. Don’t expect an upscale room for the price, we found the room comfortable for the price. The drinks have plenty of liquor too! For any transportation needs such as If you need a ride from the airport or want a tour, or a ride anywhere transportation, contact Acapulco for All by Sebastián Hernández in Acapulco” Just go on line and do a Google search ”Sebastián Hernández in Acapulco. He is a fantastic tour guide, safe driver with shuttle transportation in a nice clean vehicle . He speaks very good English. He is honest, kind, friendly, funny and most of all will give you the best service. His tours are fantastic and his vehicles are air conditioned!

The Covid-19 pandemic has really hit Acapulco HARD! Additionally, the recent earthquake didn't help hotels in the area either. But, guest looking to book this hotel should know a few things. I was willing to let a lot of things go that would normally concern me about a hotel. But..... First: This hotel has not been updated at all since it was built. There were only 2 (2-pronged) outlets in the room. If you had a computer to charge/use - you were out of luck. The plumbing fixtures appear to be original to when the building was built. If you had children - it would be very easy for them to scald themselves while taking a shower. The toilet is updated and very noisy. It could wake the dead. The wifi works sufficiently as this room was right outside the repeater which is clearly visible from the hallway. And, the AC worked too. Second: The room looked and felt dirty after seeing mold growing on the ceiling of the bathroom and shower curtain; you start to notice all the things that needed to be addressed/cleaned. The sink was intended to be ”under mount” but appears to be cemented in place. The sliding patio door had a huge crack in it (I assume after the earthquake) Third: EVERY SINGLE HOTEL in a tropical area should supply their guests with ICE! This hotel charges $20 pesos for ice. It's a small amount; but, given all the other crummy elements you put up with staying at this hotel - - it is the least they could do for their guests. I spoke with the manager to let him know that other hotels in Acapulco have ice machines and provide that ice to their guests as part of their room rates. He re-stated the hotel policy (absolutely useless!) FINALLY: there are 2 elevators for a 22 story tower hotel. That is not sufficient. Additionally, they appeared to be mal-functioning. When you would press the PB button - every floor below you would light up. The elevator would stop on all floors below you and no one was waiting to get on. The floor of the elevator was never even with the floor it stopped on. I tripped a few times. Getting on these elevators after a earthquake was SCARY to say the least. The location of this hotel is the only reason why I booked this location. I had nicer hotels that were less expensive that I could have stayed at - but chose this one because of the location. It is safe to say, I would never stay here again - under the current management and without a complete/full renovation.

Excellent location excellent attention good cleaning good comfort

I made a reservation and they sent me a mail saying they would send me the data to make the initial payment. In fact they sent me a initial booking number. They never sent me the data, but when I arrived I gave them the number they sent me and they did not respect it telling me that that number was not a booking, I commented to the manager that I NOT received the lis datis mail and told me that it was not his problem. In fact, he told me he had no mail, I told him they had sent me a mail, he insisted he had nothing. But just before he had sent another mail and, curiosously, that did see it. Then I had commented that I had a room, but as I complained that they were not serious, because he denied it to me being quite gruesome. Sorry, but there are also other options, and better, we actually got a better hotel, fortunately.

Because I was worried more about the bad comments I had seen about this hotel, but the truth is that the room that touched me was quite acceptable, obviously not waiting for luxury for what I paid and more on a holiday bridge, But if you were to expect a clean room and with what is necessary for a comfortable stay, the rooms actually look a little old, like in the 1990s but have a cold, a glass table, chairs, kitchen and a bed sofa. I have to say that the only disadvantages I had were a contact that connected the screen because it was not running out and that the wifi had a very weak signal, for the rest, the staff were very kind, 10 minutes later in the check-in which I thought a fairly reasonable time, I had no problem with waiting time in lifts, the clean room and the next day at 12 the room was ready to seat the room, It seems that the air conditioning equipment was recently replaced, because I already touched one remote control, no longer the manual equipment of those that are very noisy, the area of woods light clean as the beach and I had the luck that I touched one Quiet oil and quite acceptable breakfast buffet for the 145 pesos you pay, I insist, may the hotel be austere and a little old, but the staff treatment, The hotel was very comfortable and very comfortable.