Holiday Inn Acapulco la Isla, an IHG Hotel
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Holiday Inn Acapulco la Isla, an IHG Hotel

Stay at Holiday Inn Acapulco la Isla, an IHG Hotel in Acapulco, a 3-star hotel with 9.1/10 from 102 reviews. It offers good value with quality service, and prices start from US$121.

Check-In & Check-Out

From 15:00 until 11:00

Nearby Attractions

Comunidad de Dios Diamante: 0.12 km away

Poza Park: 0.39 km away

Parish of Saint Joseph: 0.35 km away

Amenity Highlights

Leisure: Pool, Public baths, Gym

Food & Drink: Room service, Snack bar, Restaurant, Bar

Holiday Inn Acapulco la Isla, an IHG Hotel

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Highlights
Sparkling clean
Pets welcome
Excellent service
Free parking
Delicious breakfast
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Amenities
All amenities
Property Description
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Cleanliness9.1
Amenities9.1
Location9.1
Service9.1
Surroundings
Airport: Acapulco International Airport
(6.6 km)
Landmarks: Comunidad de Dios Diamante
(120m)
Landmarks: Parish of Saint Joseph
(350m)
Landmarks: Poza Park
(400m)
Landmarks: Balneario Andrea Cortez
(540m)
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3

Standard Room, 2 Queen Beds

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Room Details
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6

King Suite

1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Room Details
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2

Standard Room, 2 Queen Beds (Pet Friendly)

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Room Details
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2

Standard Room, 2 Queen Beds (Top Floor)

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Room Details
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4

Standard King Room with Balcony

1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Room Details
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14

Standard Room, 2 Queen Beds, Balcony

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Room Details
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3

Standard Room, 2 Queen Beds, Accessible

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Room Details
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5

Standard Room

1 Single bed
Non-smoking
Air conditioning
Private bathroom
TV
Shower
Room Details
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5

Standard King Room-Top Floor

1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Room Details
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5

Standard King Room

1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Room Details
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Average for similar properties in Acapulco
Reviews frequently mention
Review summary
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Service Quality: The hotel consistently receives praise for its friendly, attentive, and helpful staff. Employees are described as welcoming, accommodating, and responsive to guest needs, with particular emphasis on the reception team’s efficiency and the cleaning staff’s diligence in maintaining room tidiness.(based on 1 review)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 9, 2025
The hotel service is good, the breakfast is also good, and there is a free shuttle bus to take guests every hour.
Original TextTranslation provided by Google
D‍i‍n‍g‍l‍a‍o‍b‍a‍n‍H‍F
June 12, 2023
The overall is very good, but there is a problem with the faucet in the bathroom. Once it is turned on, it will spray out of the basin.
Original TextTranslation provided by Google
L‍a‍u‍r‍a
December 7, 2025
Everyone was so nice & helpful. The restaurant inside hotel, the food was very good & well prepared. The workers were also really great. If I go back to Acapulco I would stay at The Holiday Inn again. The cleaning staff keep my room tidy. Very happy.
R‍o‍b‍e‍r‍t
December 1, 2025
The cleaning people wake you up in the morning BEFORE checkout to see if your in the room to clean it. I was sleeping peacefully and the cleaning people wake me up at 930 am to see if i left the room. Very upsetting
S‍t‍e‍v‍e
August 29, 2025
In have stayed at this property multiple times. It is outstanding!
C‍a‍r‍l‍o‍s
January 2, 2025
Exceptional friendly staff, from the front desk to the restaurant staff there were all very helpful in anything the guest needs. The property is very clean and very comfortable rooms.
T‍r‍a‍v‍i‍s
May 7, 2025
Pool was nice and clean. Breakfast was excellent
R‍a‍g‍n‍a‍r
February 7, 2025
The beds were super comfy and walking distance to several nice restaurants

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: 10:00–11:00

Front desk hours: 24/7

Child policies
Children aged 1 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:MXN380 (approx. US$21.18) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on request

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2011
  • Number of Rooms: 101
Phone:+52-7444356900
With a stay at Holiday Inn Acapulco La Isla by IHG in Acapulco (La Poza), you'll be steps from Boulevard de las Naciones and a 3-minute drive from Plaza Isla Diamante. This family-friendly hotel is 9.5 mi (15.3 km) from Condesa Beach and 10.7 mi (17.1 km) from Papagayo Beach.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Enjoy international cuisine at Ten, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 101 air-conditioned guestrooms. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

You might be wondering

What are the check-in and check-out times at Holiday Inn Acapulco la Isla, an IHG Hotel?

Check-in time at Holiday Inn Acapulco la Isla, an IHG Hotel starts at 15:00, and check-out time is by 11:00.

Does Holiday Inn Acapulco la Isla, an IHG Hotel have a pool?

Yes, Holiday Inn Acapulco la Isla, an IHG Hotel has a swimming pool for guests.

Are pets allowed at Holiday Inn Acapulco la Isla, an IHG Hotel?

Yes, pets are welcome at Holiday Inn Acapulco la Isla, an IHG Hotel, but we recommend calling ahead to confirm details (e.g., pet size, fees).

How much does it cost to stay at Holiday Inn Acapulco la Isla, an IHG Hotel?

Room prices at Holiday Inn Acapulco la Isla, an IHG Hotel vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Holiday Inn Acapulco la Isla, an IHG Hotel from the nearest airport?

The nearest airport is Acapulco International Airport, located about 11 mins from hotel by car (6.6 km) away.

What’s the cancellation policy at Holiday Inn Acapulco la Isla, an IHG Hotel?

The cancellation policy at Holiday Inn Acapulco la Isla, an IHG Hotel depends on your room type and booking terms.

Does Holiday Inn Acapulco la Isla, an IHG Hotel offer airport transfers?

No, Holiday Inn Acapulco la Isla, an IHG Hotel does not provide airport transfers for guests.

About This Property

Nearest AirportAcapulco International Airport
Distance to Airport6.57KM
Average Price FromUSD221
Hotel Star Rating3