Ocean Breeze Acapulco

Service Quality: Staff received consistent praise for being friendly, attentive, and helpful throughout guests' stays. Many highlighted the professionalism of receptionists, bellhops, and other personnel, who provided support with check-ins, local recommendations, and resolving minor issues promptly.

Ocean Breeze Acapulco does not exist anymore since the hurricane Otis 2 years ago! It is unaccaptable to book a hotel on your website that does not exist? We arrived to the hotel gate using the location provided in the app and it was closed! Then a police officer walking around told us that it was closed and we must go to a different hotel (Grand Mayan). Our reservation was prepared in Grand Mayan. However, we booked Ocean Breeze because there was a water park for kids, and we traveled with kids. There was nothing like this in Grand Mayan. If we were aware of this, we could have searched different hotel.

Avoid, unless you want something cheap, and I mean cheap. There is no WiFi in the rooms. The light in the rooms is miserable. Its impossible to read with such light. There is no restaurant for breakfast inside the property. If you want to have a breakfast, staff will send you to their parent hotel, Vidanta, which is 5min driving. You will get several calls a day to your room from their time share vendors requesting you to waste your time to sell you a time share. If you want a late check out, they will want to charge for that. Besides all that, the property is dated, with poor maintenance. No reason to go back there.