Hotel Acapulco Malibu

At our Check-in, the staff is very friendly and attentive, although the room is delivered until 3pm, they have a luggage storage service and you can use the facilities until the room is delivered to you, since in my case we arrived at 8am, they placed our bracelets on us and we were able to enter, the hotel itself is not luxurious but the facilities are very comfortable, with air conditioning and everything necessary to make the stay comfortable, the tower 1 elevator takes TOO LONG, the restaurant does not have much variety of food and it is somewhat expensive for what you get They serve you but not so expensive if you take into account that it is a hotel on the beach, the American breakfast that some rooms include is of a good portion and very rich, all the restaurant staff are very attentive and friendly. The pool is heated which is very good and more when you have children. They lend you pool towels which you can take from the hotel in case you are going to visit La Roqueta or other beaches and if you lose them they cost 250 pesos, they only change them once a day, at the end of your stay they give you a card that you hand in at reception stating that you do not owe towels. The same hotel places lounge chairs with an umbrella on the beach but there are very few of them, which is why I insist on starting their activities early, when you return from the beach in the shower so you can rinse off the sand and sea water. They NEVER have water. I recommend that you start your activities early before 9am since after that it becomes saturated, both the restaurant and the pool and beach loungers. The cleanliness of the hotel is very good, the rooms are spacious and air-conditioned, the screens have cable programming, although they are very small, but well, one does not go to watch TV if not on vacation, the room also has a minibar that works perfectly. At our Check out, which is at 12 noon, you also have the option of storing luggage since in my case my return was until 10pm. I thank the reception manager Corina and Lorena from the restaurant for their kindness. I will definitely stay with you again.