Encanto Acapulco
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Rooms and Guests
1 room, 2 adults, 0 children
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Encanto Acapulco

Jacques Cousteau 51, Brisas del Marqués, Acapulco, Guerrero, 39887, Mexico
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With a stay at Encanto Acapulco in Acapulco (Brisas del Marqués), you'll be within a 15-minute drive of Diana the Huntress and Parque Papagayo. This luxury resort is 6.2 mi (9.9 km) from Condesa Beach and 7.3 mi (11.7 km) from Papagayo Beach.Show More
We Price Match
hotel overview picture
4.4/5Very Good·Location: 4.5
All 41 Reviews
Amenities
Outdoor Swimming PoolSpaMassage RoomFitness RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurantMeeting Room
All Amenities
Surroundings
Airport: Juan N. Alvarez International Airport
(14.5km)
Landmarks: El Rollo
(3.9km)
Landmarks: Condesa Beach
(4.7km)
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Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Room, 1 Bedroom, Private Pool, Ocean View
9

Deluxe Room, 1 Bedroom, Private Pool, Ocean View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Towel
Room Amenities
Check Availability
Panoramic King Room (Ocean View)
16

Panoramic King Room (Ocean View)

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Towel
Room Amenities
Check Availability
Comfort Room, 2 Double Beds, Beach View
7

Comfort Room, 2 Double Beds, Beach View

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Towel
Room Amenities
Check Availability
Ocean Suite Bahia
9

Ocean Suite Bahia

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Towel
Room Amenities
Check Availability
Standard King Room with Ocean View
7

Standard King Room with Ocean View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Towel
Room Amenities
Check Availability
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Guest Reviews(41)

4.4/5
Very Good
Verified Reviews
  • Cleanliness4.4
  • Amenities4.4
  • Location4.5
  • Service4.5
Songxiangruirui
July 3, 2022
🧹Hygiene: poor... There is a dead mosquito on the pillow in the room, hair on the bed sheet, the white paint brushed in the swimming pool in the room will fade, dyed legs are all over the place... 🍃Environment: In addition to the room, the environment in the public area is very good. The room is a relatively expensive room type, a sea view villa, but the scenery is really not as good as the lobby... The decoration is also indescribable, and the minimalist style has been turned into a simple style 🔔Service: The service is ok, the restaurant is delicious, and the sunset view is also good If you can live in a normal room type, the sea view villa is really not recommended, it is not worth it… There are two local 5-stars, one Banyan Tree, and the other is this one. I really don't understand, 4 stars are too much...
Original TextTranslation provided by Google
Gabriela
May 17, 2023
Amazing experience the property has great view and the service is excellent!!
nathan
March 2, 2023
Staff is excellent! The location is great and the views are truly amazing! The breakfast food options are great but the dinner menu has room for improvement but the vibe is five stars. The villas are definitely worth the money and the pool area was spectacular. Overall Encanto is great property!
monica
October 17, 2022
The view at this property is breath taking. Nonetheless, this property is not very safe for young children. The lobby has many openings where a small child fits and it is on an upper level.
Verified traveler
October 19, 2022
Warm service and the best views of the Acapulco Bay! Origen restaurant is a must!
Esther
March 25, 2022
I was hesitant to go to Acapulco with recent crimes. However, to get to Encanto you must pass 3 guard gates. It is also about 30-40 minutes outside “old” Acapulco. Encanto was clean, (for English travelers) everyone spoke English, simple elegance, service was amazing and private. The views are spectacular. Another highlight was the private dinner my husband scheduled for our 30th anniversary. They gave us a private balcony, a custom menu with wine, a private server and candle and roses all around. We really enjoyed having our own patio with an ocean view including a pool. And there is 24/7 room service. There isn’t a concierge, but the front desk staff is helpful. They know the history of Acapulco, the old Hollywood romance and shows and local attractions.
francis
November 1, 2021
This is an amazing hotel and it's been many time I go there however this time there was no hot water in our room for 3 days and the only answer we got from the reception was.."we are sorry"... So huge disappointment for this trip. Except the hot water this hotel is amazing!
Paul
May 18, 2021
The manager, Ilyana, would not honor the VIP upgrade. She claimed that there was some sort of error, yet ********** confirmed that there was no error. This was a blatant manipulation and everyone should be warned that this hotel clams to support the VIP program but when you check in they say that they do not.
Isaac
December 27, 2022
amazing

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.

Breakfast
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2009
  • Number of Rooms: 45
With a stay at Encanto Acapulco in Acapulco (Brisas del Marqués), you'll be within a 15-minute drive of Diana the Huntress and Parque Papagayo. This luxury resort is 6.2 mi (9.9 km) from Condesa Beach and 7.3 mi (11.7 km) from Papagayo Beach.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a spa tub. Additional features at this Beaux Arts resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). The shuttle (surcharge) will take you to the nearby beach or shopping center.

Enjoy Mexican cuisine at RestauranteTerraza, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Acapulco? This resort has 1018 square feet (95 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 44 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Encanto Acapulco?

Prices at Encanto Acapulco are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Encanto Acapulco?

The closest airport is Juan N. Alvarez International Airport. It is 14.53km from the hotel and approximately a 21minutes journey by taxi.

What are the check-in and check-out times at Encanto Acapulco?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Encanto Acapulco provide airport transfer services?

Yes, Encanto Acapulco provides airport transfer services.

What amenities and services does Encanto Acapulco have?

Encanto Acapulco has the following amenities and services: Outdoor Swimming Pool, Spa, Massage Room.

Does Encanto Acapulco have a swimming pool?

Yes, Encanto Acapulco has a pool. Pool type: Outdoor Swimming Pool.

Does Encanto Acapulco have fitness amenities?

Yes, Encanto Acapulco has fitness amenities.

Does Encanto Acapulco provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Encanto Acapulco have non-smoking rooms?

Yes, Encanto Acapulco has non-smoking rooms. Please view the hotel listing for details.

Does Encanto Acapulco provide breakfast?

Yes, Encanto Acapulco provides breakfast.

About This Property

Nearest AirportJuan N. Alvarez International Airport
Distance to Airport14.53KM
Average Price FromUSD603
Hotel Star Rating5