Staff was great! Facility is dirty and rundown. Area felt unsafe, people out in the parking lot with loose dogs. LOTS of cockroaches in the room, adults and babies, infested. No soaps or even a blow dryer in the room. We stayed in the studio side which is apparently worse than the motel side, the full sized fridge made the room smell like it had been unplugged for awhile but it was plugged in, smelled terrible inside. No tv remote.