Pullman Adelaide

Reviews of Pullman Adelaide

Pullman Adelaide

16 Hindmarsh Square, Adelaide, South Australia, 5000, AustraliaSee Hotel Details
Pullman Adelaide
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Guest Reviews

9.3/10
Great
192 Reviews
Verified reviews
Location9.5
Amenities9.1
Service9.3
Cleanliness9.2
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All reviews(192)
Positive reviews(188)
Reviews with photos/video(45)
Convenient for shopping(16)
Located downtown(15)
Delicious breakfast(12)
Large rooms(11)
Easy to get around(11)
Clean pool(5)
Great swimming pool(5)
Average sound insulation(5)
Negative reviews(4)
Ate Aima
Premium Deluxe King Room
Stay Date May 2026
Couple
3 Reviews
10/10
Outstanding
Posted on Jul 5, 2026
Amazing! My new favourite place to spend a night when we need to go to Adelaide! The pool is indoor and just beside the Sauna and Steam. What a gem!
Rex Pan
Superior King Room
Stay Date Apr 2026
Business traveler
19 Reviews
10/10
Outstanding
Posted on May 23, 2026
The room is gorgeous and the people are friendly. The only thing that I believe they could improve is the water pressure in the shower is weak.
Response from Property: Hi Rex,Thanks for your kind words! We're glad you enjoyed the room and our friendly team. We appreciate your feedback about the shower pressure and will take it into account.Many thanks,Pullman Adelaide
Kongjiekkk
Deluxe King Room with City View
Stay Date Mar 2026
Couple
91 Reviews
10/10
Outstanding
Posted on Apr 11, 2026
We extended our stay for another day and were very satisfied with the hotel's excellent service. From the front desk to the housekeeping staff, everyone was incredibly friendly and helpful. As seniors, we truly appreciate all the young men and women who assisted us. A big thank you to everyone, and we will definitely stay at Pullman Hotel again next time.
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Response from Property: Dear Kongjiekkk,Thank you for taking the time to share your wonderful feedback following your recent stay at Pullman Adelaide.We are absolutely delighted to hear that you chose to extend your stay and that you were so satisfied with the service provided by our team. Your kind words about both our front desk and housekeeping teams truly mean a lot, and it is especially heartwarming to know that their friendliness and assistance made your stay more comfortable.We sincerely appreciate your recognition of our team, and your feedback will be proudly shared with everyone.Thank you once again for your kind support, and we are thrilled to hear that you will be staying with us again on your next visit.Warm regards,SashiAssistant ManagerPullman Adelaide
Guest User
Premium Deluxe King Room
Stay Date Feb 2026
Couple
4 Reviews
1.0/10
Posted on Mar 30, 2026
The hotel lost my clothes. The surveillance footage showed that the cleaning cart was blocking the view when the housekeeper was there, so we couldn't see anything. Yet, they insisted their staff didn't steal it. It's really funny how they think. I stayed at this international five-star hotel abroad, expecting good service, but it turned out to be like this. Absolutely trash, and the housekeepers are all outsourced.
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Response from Property: Hi Lanxia, We apologise that this was your experience however we can't find any evidence of the team removing items from your room.Thank you,Pullman Adelaide
Anonymous User
Accessible Superior Room, 1 King Size Bed
Stay Date Jul 2026
Solo traveler
14 Reviews
10/10
Outstanding
Posted on Aug 16, 2026
The room was clean and tidy, and the soundproofing was good. The room service food and drinks were also excellent. The front desk staff was very helpful with my luggage storage issue.
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Guest User
Superior King Room
Stay Date Jan 2026
Family
11 Reviews
9.5/10
Amazing
Posted on Apr 11, 2026
Overall good, and the location is convenient. It's easy to pick up a car from Europe Car in the city center, and it's also very close to the pedestrian street. It's lively yet quiet. Using a Trip.com room voucher made it very cost-effective.
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Response from Property: Dear Guest,Thank you for taking the time to share your feedback following your recent stay at Pullman Adelaide.We are delighted to hear that you had an amazing overall experience and that you enjoyed our convenient location. It’s great to know that being close to the city centre, car hire services, and the pedestrian areas added to the ease of your stay while still offering a comfortable and quiet environment.We also appreciate your positive comments regarding cleanliness and amenities, and we have noted your feedback regarding service as we continue to enhance the overall guest experience.Thank you once again for your kind feedback, and we look forward to welcoming you back for another enjoyable stay.Warm regards,SashiAssistant ManagerPullman Adelaide
juliexuzw
Deluxe Two Double Room with City View
Stay Date Jul 2026
Family
54 Reviews
10/10
Outstanding
Posted on Aug 9, 2026
The room is spacious and clean, very close to the commercial district. It's just a 3-minute walk to the free tram stop, making it an ideal location for a city walk. Highly recommended!
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Response from Property: Dear Guest, thank you for sharing your experience with us. We are pleased to hear that you found your room spacious and spotlessly clean, and that our convenient location by the commercial district suited your plans well. We are also glad you enjoyed the quick connection to the city, with the free tram stop just a short3-minute walk away, making it ideal for exploring Adelaide on foot and by tram. Your recommendation means a great deal to our team, and we will continue working to provide a comfortable stay for every guest. We look forward to welcoming you back to Pullman Adelaide for another enjoyable city visit.Best regards,Pullman Adelaide
Anonymous User
Deluxe King Room with City View
Stay Date Jun 2026
Couple
3 Reviews
10/10
Outstanding
Posted on Aug 3, 2026
Good location by walking distance within Adelaide city. Specious room with nice bedding, toilet with bath tub, and i enjoyed the washing machine at level 2 for laundry.
Response from Property: Dear Guest,Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our central location, spacious accommodations, and laundry facilities. Your satisfaction is important to us, and we look forward to welcoming you back soon.Best regards,Pullman Adelaide
Guest User
Superior Two Double Room
Stay Date Jun 2026
Family
1 Reviews
7.5/10
Posted on Jul 26, 2026
The room was excellent. Location was excellent but the bathroom and the whole place did smell a bit like a sewage or something was going on with the sewage….
Response from Property: Dear Guest,Thank you for taking the time to share your feedback following your recent stay at Pullman Adelaide.We are pleased to hear that you enjoyed your room and found our location to be excellent. It is wonderful to know these aspects of your stay met your expectations.We are, however, sorry to learn about the unpleasant odour you experienced in the bathroom and surrounding area. Please accept our sincere apologies for this inconvenience. This is certainly not the standard we strive to maintain. Your feedback has been shared with our Engineering and Housekeeping teams so that the matter can be thoroughly investigated and addressed to ensure a more comfortable experience for our guests.We appreciate you bringing this to our attention, as it helps us improve. We hope to have the opportunity to welcome you back and provide you with the seamless five-star experience you expect from Pullman Adelaide.Warm regards,The Pullman Adelaide Team
Guest User
Premium Deluxe King Room
Stay Date Jun 2026
Couple
2 Reviews
9.0/10
Great
Posted on Jul 27, 2026
We had a comfortable 4 nights stay and the facilities were amazing. The room was very clean and we really enjoyed our stay! Apart from that, the hotel is located at a really good spot with everything within a short distance.
Response from Property: Dear Guest,Thank you for taking the time to share your wonderful feedback following your recent stay at Pullman Adelaide.We are delighted to hear that you had a comfortable four-night stay and that you enjoyed our facilities. It is especially pleasing to know that you found your room to be very clean and that our central location made it easy to explore everything Adelaide has to offer.Your kind words mean a great deal to our team, and we are thrilled that we were able to make your stay an enjoyable one.We truly appreciate your support and look forward to welcoming you back to Pullman Adelaide for another memorable stay in the future.Warm regards,The Pullman Adelaide Team
R&S_Lilly
Superior Two Double Room
Stay Date Jun 2026
Family
4 Reviews
10/10
Outstanding
Posted on Jul 14, 2026
The hotel is conveniently located near shopping malls and restaurants, making it great for exploring. The swimming pool and spa exceeded my expectations, and I had a wonderful time!
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Response from Property: 尊敬的客人,您好!感謝您選擇Pullman Adelaide並分享您的入住體驗。很高興得知酒店地理位置便利,周邊商場與餐飲選擇豐富,便於您盡情探索。我們也非常欣慰游泳池與水療服務超出了您的預期,讓您度過了愉快的時光。期待在不久的將來再次歡迎您回到酒店,繼續為您帶來舒適而難忘的體驗。
Guest User
Superior Two Double Room
Stay Date Jun 2026
Traveling with friends
30 Reviews
10/10
Outstanding
Posted on Jul 17, 2026
Well appointed. Good location. Friendly service. Large lobby and driveway.Kept our spectacles even after we left them behind by accident. Will return.
Response from Property: Dear Valued Guest,Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you appreciated our location, service, and the amenities we offer. We look forward to welcoming you back on your next visit.Best regards,Pullman Adelaide
善玉
Superior Two Double Room
Stay Date Nov 2025
Family
11 Reviews
10/10
Outstanding
Posted on Dec 30, 2025
Centrally located, convenient for shopping, and plenty of restaurants nearby. Parking comes with an extra charge. 👍
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Guest User
Deluxe King Room with City View
Stay Date May 2026
Couple
13 Reviews
8.5/10
Very good
Posted on Jul 29, 2026
Was in and out only overnight for transit. The hotel is modern and clean. It's location is very close to the city shopping walking street and a short walk to China town dining. Unfortunately, I didn't have time to experience the gym and pool however, the bar is spacious and accommodating.
Response from Property: Dear Guest,Thank you for your wonderful review. We're delighted to hear you enjoyed our modern and clean hotel, as well as our convenient location close to Rundle Mall and Adelaide's Chinatown dining precinct.It's also great to know you found the bar welcoming and comfortable. We hope you'll have the opportunity to experience our gym and pool facilities on your next visit.We appreciate your recommendation and look forward to welcoming you back to Pullman Adelaide soon.Warm regards, Pullman Adelaide Team
Anonymous User
Premium Deluxe King Room
Stay Date May 2026
Traveling with friends
32 Reviews
8.2/10
Very good
Posted on Jul 6, 2026
Great location! The airport bus stop is nearby, and it's just around the corner from Rundle Mall, which is super close. The University of Adelaide is also within walking distance. The hotel lobby staff were very welcoming.
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