Tui Suneo Kenzi Europa

Good food, good animation especially Ikram and Anwar. Would love to return to this hotel

I would like to thank all hotel staff due to doing their best to satsfy you.  Special thanks to Faisal and Tareg from reception staff

We visited from April 20th to 27 th and thoroughly enjoyed our stay.Hotel was friendly,clean and welcoming.Entertainment staff were fab especially Anwar.We asked to move room as view wasn’t great and that was granted the next day.Beds a little hard but still slept well.We enjoyed the food especially the Moroccan food.Pool was freezing when we actually thought it would be heated so that was quite disappointing especially since the Atlantic waves were huge so didn’t dare risk that as i’m not a strong swimmer.Cocktails great as well as the gin .Bar staff even made me Irish coffees.My sister and i and 15 yr old daughter had a blast and met some lovely people.Beware though-on evening 5 my daughter became very unwell with vomiting all night after eating dinner at the hotel and we later learned several others were unwell that same day.Food needs to be hotter.All in all we would come back and loved Agadir and the close proximity of the hotel to the beach,cable car up to the Kazbah,Souk El Had and the medina.

We came home early hours this morning. We have honestly had the best week. My kids have loved every second especially the slides. The entertainment team are brilliant always making sure they say hello and chat to you multiple times a day. I was worried about the food as we are 3 picky eats but there was always something that we liked. The cleaners are fantastic always left our room smelling great. We truly had a fantastic week. Thank you ❤️

I have just returned from a trip to the TUI Kenzi and anyone who has been here and moaning, needs to take a hard look at what star rating hotel they booked! I cannot recommend the hotel enough, the staff work so hard to keep the hotel clean. The pool attendants are out cleaning and jet washing the fake grass at 7-7.30am each morning. The slides are cleaned. The pools are swept and the sun loungers jet washed as well as the floors. You can have you room cleaned daily too. The management will do their utmost to make your stay as comfortable as possible. For anyone saying there is not enough food choice, why don’t you bring your own Tesco shopping! What’s wrong with you! Their milk is bound to be different, no pork sausages! Shock horror! Flies coming in from open doors! Oh my! What on earth will happen next! Yes bee’s like sweet stuff but there’s no swarms. There is varied foods, lots of salads, rice, pasta. Pizza, Moroccan dishes and plenty more. Ice cream lunch time and evening, with fresh fruit available. I got stung on my foot but I didn’t complain that a bee was on the floor. Thank you to the Bar staff who so lounge service, we appreciated you so much. Now for the entertainment staff! Yo-yo, Anwar, Ben, Yas, Moose, Rita, Ali and Ikram. Thank you so much for your continued energy, your hard work and dedication to making your guests happy. You don’t go un-noticed. For those guests who say the entertainment is not much, all I can say is, it’s because you chose not to join in. The entertainment team, are friendly, funny is you allow them to approach you and work long hours. Myself and my travel companion Suzie highly recommend this hotel. After all, we are stealing their sunshine and relaxing whilst being entertained and being fed.

On my last day at this hotel and it’s a lovely family hotel. Entertainment team brilliant, Yass, Anwar (who always asked where shrek was!) & YoYo. Brilliant with the kids & put on some brilliant entertainment during the day & evening. They worked really hard doing their cabaret show. I’ve given it a 4 out of 5 as the food isn’t the best, it does let the hotel down. Same things most days. I would return here as the location is brilliant, brilliant team & staff. There is a lovely restaurant about 5 mins away called Nil Bleu which has live entertainment & lovely food - we came here twice. Overall a fabulous holiday & looking forward to returning!

Hotel is set in an a brilliant location, close to the beach, bars and restaurants. Excursions are readily available and good quality. The hotel has a nice and friendly atmosphere, accepting of all types of guests. All facilities are very clean and well maintained, room cleaned daily with fresh towels if needed. Food selection is great, lots of choice and tasty hot food. Snack bar, is basic and could be made fresher/hotter. Drinks are nice and available at different locations. The pool are is rather small, however sunbeds are available, normally all reserved for around 9am. There is also an area of beach with sunbeds available to use for guests for free. Animation team are excellent, friendly and so helpful, always trying their best for everyone, especially Mousse, Yas, Ben, Yoyo, Rita and the smiley lady with glasses-sorry I forgot your name. Front of house/reception staff have occasionally been rude/dismissive when answering questions/exchanging money. The hotel is excellent value for money, would highly recommend and will be visiting again.