Shabby and dishonestly advertised.
Deeply disappointed. All the talk of a crazy village, by staff, does not justify sloppy, shabby, cluttered and dated accommodation, or not accurately representing the available rooms and extra fees, online.
I did appreciate kindness and effort by some staff. The man who helped me move and gave me info, and the lady who fixed the lack of wifi on my day 2x that was created in the first place by lack of info.
I was paying 4-5 star money.
First accom: (“free upgrade” - awful, brown, tiny, 1970 look, communal kitchen).
Second: “Futuristic in 1970”, dirty shower tap ware & ceramic stove, cluttered deck with filthy glass balustrade, and safe not even bolted down!!! Can be taken under the arm!
The people of Rial 5 seem to assume that guests with a libertine attitude do not have any interest in professionally managed, clean, and decent accommodation. This is far from the truth. The very sweet 3 star Hotel de Londres in Menton that I stayed in days before, even though it’s lower than the grade I normally go with; it was so lovely, cheaper, and moonbeams better than Rial.
I am grossly disappointed with the sloppy, careless, dodgy, less than honest approach. Should only advertise what exists, and only charge “door” fees that are what was advertised. I was made to pay more than that.
The accommodation and management is so low that if it was a plane at this altitude it would be doing a lawn mowing.
*Do anything that means not staying here. Whatever it takes.*
