We had a wonderful family holiday at the Elounda Beach hotel. The friendliness of the staff and quality of our stay surpassed our expectations in every respect. We were greeted on our arrival by Ioanna Tsaoussi, the Guest Relation Manager, who welcomed us with a glass of champagne and then introduced us to the resort by explaining all that it had to offer. She settled us into our suite and later took us by one of the hotel buggies to the Italian restaurant for dinner – a facility regularly offered to guests to access various parts of the resort which occupies a large area of gardens and grounds. Ioanna and her colleagues were always readily available throughout our stay and on hand to assist with our requirements. The service provided by all of the hotel staff was excellent, and as usual, it is difficult to single out everyone who looked after us. Special mention goes to Panos, the breakfast restaurant manager, and one of his colleagues, Eleni. Also, Maria from housekeeping, who made up our room daily and with whom we had regular family chats in the corridor. We were also impressed with the beach arrangements. Once we had chosen our parasols and sun beds, they were reserved for us throughout our stay. All of the beach attendants and bar staff looked after us well and with a happy smile. The hotel restaurants, in keeping with many other hotels, were somewhat overpriced, but otherwise there was a good range of menus available to suit most interests. We will certainly return! Chris, Julie and Anna Foster