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Verified reviews
Location9.1
Amenities9.1
Service9.1
Cleanliness9.1
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All reviews(44)
Positive reviews(38)
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Caz0765
Stay Date Aug 2025
Couple
10/10
Outstanding
Posted on Sep 8, 2025
After a long coaching transfer from the airport, we were really looking forward to relaxing week and had high expectations of this hotel. One of the first 5* luxury resorts in Greece, it certainly lived up to our expectations and did not disappoint in any way. Greeted by staff at the steps of the coach, luggage taken care of and we were gently ushered in to the cool reception area for a welcome glass of Prosecco and the news of a free upgrade to a deluxe SV spa room! Breakfast is a feast for the eyes and the stomach with a huge choice to suit even the fussiest person. Set in a tranquil area overlooking the pool and beautiful gardens, we looked forward to this every day. On arrival at the beach, we were greeted by a super efficient and friendly team who helped us choose our comfortable, padded sun loungers which are then numbered with your room and are yours for the duration of your stay (we loved this little detail)! A buzzer on the umbrella allowed you to order food and drinks from the fantastic beach team as you wish. Download the Elounda Beach app for all the information you require about the menus etc. Dinner in the restaurants is on the pricey side but to be expected in this class of hotel. We ate twice at the Kafenion and once at Argonaut (Italian) and food was great at both. A special mention must go to some of the incredible staff who made our stay even more special as they welcomed us like family. Georgia who we met on our first day is a huge asset to this hotel - always smiling and super efficient. Whether at the pool bar, the beach or at Veghera serving pre-dinner drinks she always had a smile on her face and we loved chatting with her. Also deserving of a mention are Anna and Marios at the beach who are both really friendly, always smiling and were more than happy to listen to me attempt some Greek! We also loved Apostolis (?) quirky humour at breakfast when he served us coffee and at the evenings at the Kafenion. Every member of staff we came into contact with made us feel so special and this is one of the reasons why we shall definitely be returning next September. Efharisto poli.
6/30
Response from Property: Dear Caz, Thank you for taking the time to share your review and for choosing Elounda Beach Hotel & Villas for your recent escape to Crete. We are delighted to know that your stay was everything you hoped for and more. From the warm welcome and your room upgrade to the tranquil breakfast and attentive service, it’s wonderful to hear that each detail contributed to a relaxing and memorable experience. At Elounda Beach, we believe luxury lies in the little things, and your appreciation affirms this philosophy beautifully. We are especially grateful for your kind words about Georgia, Anna, Marios, and Apostolis, they embody the spirit of heartfelt hospitality indeed. We are looking forward to welcoming you back next September where the beauty of the Aegean, and the warmth of our Team, will be waiting once again. Kind regards, Alexandros S. Koutsodontis General Manager
Adventure55379330841
Stay Date Sep 2025
Traveling with friends
8.0/10
Very good
Posted on Oct 28, 2025
Unbelievablly friendly staff who looked after us so well. We were upgraded to a far superior bungalow and all that went with it at no extra cost. The only let down was an unfriendly and unhelpful security guard , who wouldnt let me back into the hotel one afternoon. I had to wait 45 minutes before reception finally rescued me. Perhaps he was confusing my 8 bottles of water with contraband Vodka for the rave that was playing out at their sister hotel next door.
6/7
Response from Property: Dear Adventure, Thank you for taking the time to share your experience with us. We are truly delighted to hear that you felt so well cared for by our Team and that your stay was enhanced by an upgrade to one of our classic bungalows. At Elounda Beach Hotel & Villas, every stay is a journey into effortless elegance and genuine Cretan warmth, an experience we cherish sharing with our guests. Please accept our apologies for the inconvenience you experienced with our security service. During the time of your stay, a private event was taking place at our sister hotel, which required additional security measures. Nevertheless, our guards should have handled the situation with greater attentiveness and courtesy, and we regret the delay you encountered. We greatly appreciate your understanding and hope that, overall, you had an exceptional experience with us. We very much look forward to welcoming you back, and until then, we wish you a warm and cozy winter. Kind regards, Alexandros S.Koutsodontis General Manager
Adrian B
Stay Date Sep 2025
Couple
10/10
Outstanding
Posted on Oct 2, 2025
From arrival to departure the service was of the highest level. Room was spacious. Beach and setting amazing. The water so clear. Cocktail bar wonderful at night.
Response from Property: Dear Adrian, Thank you for taking the time to share your feedback following your recent stay at Elounda Beach Hotel & Villas. We are truly delighted to hear that you enjoyed every aspect of your visit. From our heartfelt welcome to an ineffable experience throughout your stay, we hope your departure was touched by the treasured memories you created and the many reasons to return. We very much look forward to welcoming you back in the near future, with the promise that each visit will be even more memorable than the last. Kind regards, Alexandros S.Koutsodontis General Manager
Anastasios D
Stay Date Jun 2025
Other
10/10
Outstanding
Posted on Jul 23, 2025
What a great Location..! What a great property to stay..! Excellent and friendly staff, upscale services. A great choice of restaurants with excellent food choices. Award winning Dionysus Restaurant. The rooms in a upscale status , with great fac;initieswith great vies to the sea. I fully recommend for those they wish to have an unforgettable stay..! Veghera Bar…Unique Bar in the world…! Simply great.
6/9
Response from Property: Dear Valued Guest, Thank you for taking the time to review Elounda Beach Hotel & Villas. It’s wonderful knowing that made an unforgettable stay come to life. We are delighted that you cherished our ethereal location, comfortable rooms and especially, our dedicated Team. We are also glad that you enjoyed our Dionysus Restaurant with its diverse flavors, and the Veghera Bar, a unique setting we're immensely proud of. It was our pleasure to have you as our guests. We are looking forward to welcoming you back, with a promise that every time will be an even greater experience. Kind regards, Alexandros S.Koutsodontis General Manager
harrybungle
Stay Date Jun 2025
Couple
10/10
Outstanding
Posted on Jul 6, 2025
I've travelled to some incredible places in my life, but very few have come close to my recent trip and stay at this beautiful hotel in Elounda. I could write a book not a review. The staff were amazing, incredibly attentive, polite, helpful and professional. From the moment we arrived they could not do enought for us. For example, we found the mattress too hard, this was not a problem, they immediately fitted a topper. On arrival, we were upgraded to a deluxe room with steam room and Jacuzzi bath and more floor space. The room was beautiful, perhaps a little dated, buy this only added to the appeal. The hotal has a few shops (including high end jewellery store) and a great range of restaurants, including tradtional Greek style Taverna, Italian and fine dining options. You basically do noy need to leave the resort. There is a choice of 2 beaches. The larger of the 2 has a nice bar, next the watersports area. This aerves snacks and drinks during the day. Make sure you see the guys who work the beach on your first day. The beds they select (ones that are free/available) are the ones you keep for your entire holiday. Whether you lay on the beach or not. So there is no rush to put your towel on a bed, so you can relax during your breakfast. We stayed B&B only, and boy the breakfasts are good. Great selection for all tastes and diets. Breafast staff like all others at the hotel are amazing. There is so much more I could say but I do not want to spoil it too much for you. You must go and see for your selves. We liked it so much we have re booked already for this October. Thank you so much Theodora and to the rest of the team at Elounda Hotel and Beach Resort. Outstanding hotel, outstanding staff and outstanding holiday. Thank you so much and see you again soon. Dean and Samantha
6/10
Response from Property: Dear Dean and Samantha, Thank you for sharing such a detailed and ascending description of your experience at Elounda Beach Hotel & Villas. We are delighted to hear that your stay was so memorable, and we are truly grateful for your kind words about our Team and the services we offer. We pride ourselves on providing a welcoming environment where every guest can feel at ease, and it’s wonderful to hear that our attentiveness made a lasting impression. Rest assured, your feedback will be shared with the Team and we will continue to strive for excellence in all aspects of your stay. We eagerly look forward to welcoming you back in October and are confident that your next stay will be just as memorable and enjoyable as the last. Kind regards, Alexandros S. Koutsodontis General Manager
Guest User
Stay Date May 2025
Other
10/10
Outstanding
Posted on Jun 18, 2025
Just home from an unforgettable week at Elounda Beach Hotel - honestly one of the best places we’ve ever stayed. Breakfast was unreal - we were excited for it every morning. The rooms had everything you’d need and the views over Elounda Bay were absolutely stunning. There are four different restaurants at the hotel so we had something new every night - loads of variety and everything we tried was delicious. The town is just a short walk away too - a really cute little fishing village with proper Greek vibes and great food. The beach was a dream. The sunbeds were super comfy and every morning someone came straight over to set up covers, give us fresh towels and a cold bottle of water - such a nice touch. But what really made the trip was the staff. They were honestly amazing - so friendly, helpful, and just lovely to be around. The only small issue we had was the air con in our room not working properly, but as soon as we told them, they had someone up to sort it straight away. Can’t recommend this place enough – already looking forward to next year!
Response from Property: Dear Sophie, Thank you for taking the time to write this review. It gives us great pleasure knowing that Elounda Beach Hotel made such a lasting impression on you and ranks among the best places you’ve ever stayed. We are delighted you enjoyed breakfast especially, and generally the variety of dining options, starting the day on a high note is something we always strive for. Most of all, we’re pleased to hear how much you appreciated our Team, as they work hard to ensure every guest feels genuinely welcomed. We are all looking forward to welcoming you back for another unforgettable visit. Kind regards, Alexandros S.Koutsodontis General Manager
Jane N
Stay Date May 2025
Couple
8.0/10
Very good
Posted on Jun 9, 2025
We have just returned from a week at this hotel. From the moment we arrived we weee made to feel welcomed. The staff are all so friendly, polite & above all professional. They obviously take pride in their work. Our room was in the spa building and had a fantastic sea view. Although the rooms are perhaps a little dated for some they are spotlessly clean and the furnishings are of good quality. Our room was cleaned twice daily. The towels & linens were very good. It was lovely to have a bottle of wine & fresh fruit on arrival. We were booked in on a bed & breakfast basis. Breaksfast is of good quality and there is plenty to suit all tastes/dietary requirements. Again the staff were all excellent. The pool area was spotlessly clean and there are plenty of comfortable sun beds.A special mention must go to Georgia who brought drinks/snacks to us when we were poolside. She is a star… nothing was too much trouble and it really was service with a smile. The location of the hotel is simply stunning, the gardens are well cared for and so beautiful. The private beach is lovely and we definitely recommend the beach side bar. We did not use the restaurants on site for evening meals but we were assured by other guests that all of them are excellent. We were in Elounda last September at the Elounda Palace and this time wanted to sample the local cuisine in the town. There are ample places to eat and we had some of the best fish we’ve ever tasted. The customer experience team were most helpful during our stay and booked taxis for us into Elounda & Plaka. A special thanks to Joanna from the team who was most helpful and also for arranging a later checkout for us. We want to thank the whole Elounda Beach team for making our stay with you so special. We had the best, comfortable and totally relaxing holiday! Front start to finish it was fabulous xx
Response from Property: Dear Janeh, Thank you for taking the time to review Elounda Beach Hotel & Villas and for sharing your experience with the Tripadvisor community. We’re truly delighted to hear that your stay was such a positive and relaxing experience. It’s rewarding knowing our team made you feel welcomed from the start and that you appreciated the service, cleanliness, and attention to detail throughout the hotel. Your comments about our views, breakfast quality and comfort of our swimming areas are greatly valued. A special thank you for acknowledging Georgia, Joanna and our wider team, they are filled with gratitude. We are looking forward to welcoming you back in the future for another wonderful week. Kind regards, Alexandros S.Koutsodontis General Manager
Juliet W
Stay Date Oct 2025
Couple
10/10
Outstanding
Posted on Nov 20, 2025
We enjoyed a perfect holiday at Elounda Beach Hotel. You can completely relax here in the beautiful surroundings and experiences excellent food in the restaurants. Elounda, Agios Nikolaos and Spinalonga island are all easily visited if you can pull yourself away from the lovely beach and clear water. This is a special place
Response from Property: Dear Juliet, Thank you for taking the time to share this review, It was truly a joy to welcome you. We are truly delighted to hear that you enjoyed a perfect holiday with us at Elounda Beach Hotel. It is a pleasure to know that our peaceful surroundings and beautiful beach allowed you to unwind, while the culinary experiences in our restaurants further enriched your stay. We trust that your stay was filled with comfort, care, and a touch of magic. It would be our pleasure to welcome you back soon for another truly magical experience. Kind regards, Alexandros S.Koutsodontis General Manager
Gareth08
Stay Date Oct 2025
Couple
10/10
Outstanding
Posted on Nov 11, 2025
We stayed at this resort for 10 nights in mid September and thoroughly enjoyed it - the setting is glorious , the staff are all fantastic and helpful. The slow pace did take some getting used to - until you realise that you you are, in fact totally and utterly relaxed and the resort has embraced you. If you can afford it , upgrade , but the lower tariff apartments we stayed in were still pretty nice. The on-site food is good , but you will have had better , if you like fine dining/are a bit of a foodie and booking a table reservation was easy. I would opt for the breakfast only package - there are a plethora of decent places to eat in nearby villages and towns and you’ll not be tied into dining at the hotel every evening. There is no bar scene as such - it’s all pretty quiet by 12, which suited us but if you are used to a more raucous atmosphere I’d suggest somewhere else. All in all, an amazing experience in a beautiful part of Crete and I would highly recommend this resort to anyone who wants to unplug from their everyday and totally relax in beautiful surroundings.
Response from Property: Dear Gareth, Thank you for sharing such a wonderful reflection on your stay at Elounda Beach Hotel & Villas. We are delighted that you were able to fully immerse yourself in the serene beauty of our surroundings, and that the tranquil pace of the resort allowed you to unwind completely and embrace the essence of relaxation. It is especially rewarding to hear that the impeccable service of our team helped create an experience you will fondly remember. At Elounda Beach Hotel & Villas, we strive to create an environment where our guests feel entirely at ease, surrounded by comfort, natural beauty, and thoughtful attention. We would be truly delighted to welcome you back for another restorative escape, where the serenity of Crete and the comforts of our resort await to offer yet another unforgettable experience. Kind regards, Alexandros S.Koutsodontis General Manager
JARY2014
Stay Date Oct 2025
Traveling with friends
8.0/10
Very good
Posted on Nov 3, 2025
We were upgraded to Elounda Beach from Elounda Palace as we were told that the Palace was closing on 23 October & our stay was until 26 October. My room had a fantastic sea view so the upgrade was wonderful as my previous room was a Mountain View. Private beaches and lovely pool. The staff were all exceptional. So helpful friendly. The food in the restaurants was also excellent. Only downside- bad bath design. When having a shower the bath had a sunken gully around it which filled with water and travelled around the bath onto the floor. This was quite annoying as I had to try and pack the gully with towels to stop this happening. Also the Palace hotel had a rave part on the last 3 nights of our holiday. This meant no sleep as the music was very loud and continued to 7 in the morning. Despite these 2 issues I would highly recommend the hotel.
Response from Property: Dear Jary, Thank you for sharing your reflections on your stay at Elounda Beach Hotel & Villas. We are delighted that your time with us, and in particular your room with its spectacular sea view, provided such a memorable escape. It is especially gratifying to know that the impeccable service of our team and the serene atmosphere of the resort enriched your experience. While we are pleased that your stay was largely positive, we regret that two aspects did not fully meet your expectations and are grateful for your observations, which help us continually elevate the experiences we offer our guests. We would be delighted to welcome you back to Elounda Beach Hotel & Villas for another unforgettable retreat in this enchanting corner of Crete. Kind regards, Alexandros S. Koutsodontis General Manager
saint s
Stay Date Sep 2025
Family
10/10
Outstanding
Posted on Oct 30, 2025
My stay at Elounda Beach Hotel & Villas was truly unforgettable. I spent two months here, and what made this experience so special were the incredible people who became like family to me - Nikolina, Erini, Marios, Valeria, kirilos and dimitris. I have never met people more genuine, kind, and hardworking. Their warmth, professionalism, and constant smiles made every single day better. They went above and beyond in every way possible, and I can honestly say that my stay was ten times better because of them. Elounda Beach is a beautiful place, but it's the people who make it truly exceptional. I'm beyond grateful for the memories and the friendships I've made here. Thank you for making me feel at home from day one - I can't wait to come back. - Saint Tala
Response from Property: Dear Saint, Thank you for taking the time to share such a heartfelt review for Elounda Beach Hotel & Villas. It brings us immense joy to know that your experience with us was truly unforgettable. We are especially delighted to read your kind words about Nikolina, Erini, Marios, Valeria, Kirilos, and Dimitris. They, along with our entire Team, are devoted to creating memorable experiences and ensuring our guests feel at home throughout their stay. Your appreciation beautifully highlights that the most special aspect of our resort is, indeed, the people who give true meaning to its beauty. We look forward to welcoming you back to your “home in Elounda” very soon. Until then, we wish you a wonderful winter ahead. Kind regards, Alexandros S.Koutsodontis General Manager
Venture552357
Stay Date Sep 2025
Traveling with friends
10/10
Outstanding
Posted on Oct 26, 2025
Ours was the best holiday. We stayed in a most comfortable Sea Princesses Villa, with a private swimming pool and a breathtaking view across the sea. The villa was spacious and well equipped. The bedding was luxurious and the daily complimentary supply of various refreshments delivered into our rooms, delicious. Every day we were looking forward to a breakfast . There was everything one would wish for. We felt spoiled for choice. The staff was always kind and helpful - we do not have words to describe our blissful time in Elounda Beech Hotel. We are definitively coming back.
Response from Property: Dear Venture, Thank you for taking the time to share your thoughtful review following your recent stay with us. We believe that the Elounda Beach experience is bliss without equal, and we are delighted that you felt and embraced that essence throughout your stay. It gives us great pleasure to know that your time in one of our Sea Princess Villas exceeded your expectations, and that you enjoyed the comfort, luxurious amenities, and breathtaking views. It is especially gratifying to know that our team fulfilled all your wishes and made your time with us truly blissful. We are very much looking forward to welcoming you back soon, to your paradise, where each stay promises to be even more memorable than the last. Kind regards, Alexandros S. Koutsodontis General Manager
Connector24864305947
Stay Date Mar 2025
Couple
10/10
Outstanding
Posted on Apr 22, 2025
Lovely hotel with very friendly and helpful staff. Brilliant facilities and fantastic menus in all the restaurants. Lovely sandy beach with plenty of loungers.Beautiful views all round the hotel complex. Would definitely recommend this hotel for couples and families.
Response from Property: Dear Valued Guest, Thank you for taking the time to review Elounda Beach Hotel & Villas. We are glad you enjoyed the serene beauty of our resort and its offerings. Our Team feels gratitude for your wonderful words and we are all looking forward to welcoming you back for an even greater holiday! Kind regards, Alexandros S.Koutsodontis General Manager
657darrenc
Stay Date Sep 2025
Couple
10/10
Outstanding
Posted on Oct 13, 2025
Wonderful relaxing hotel with beautiful beach and a large pool to match. Even when full there is so much space you wouldn’t notice with reserved beach lounges and many other places to be. Every team member strives to give you the best possible stay. Laura from guest experience was brilliant fun and made our second stay here special. A special shout out goes also to Lia and Vassia as they help us book our third stay. Highly recommend.
Response from Property: Dear Darren, Thank you for taking the time to review Elounda Beach Hotel & Villas. We are delighted to hear that your stay was a truly rejuvenating and memorable experience, with our comfortable surroundings and attentive Team helping you feel right at home. Laura, Lia, and Vasia sincerely appreciate your generous praise. It is our goal to fulfill your every wish, exceed your expectations, and indeed, craft the best possible experience for you. We look forward to welcoming you back for your upcoming third stay, and many more to come. Until then, we wish you a warm and restful winter. Kind regards, Alexandros S.Koutsodontis General Manager
TerryandAnneD
Stay Date Sep 2025
Family
10/10
Outstanding
Posted on Oct 9, 2025
We have stayed at Elounda Beach on a number of occasions in recent years and each of those visits has been wonderful. Our most recent stay, in late September, was equally great. As on earlier trips we booked on a half board basis, for nine nights on this occasion, for a specific villa, through the Guest Loyalty arrangements, and enjoyed all the benefits that brings – airport transfers, guaranteed accommodation of our choosing, discounts on extras such as drinks, access to all four of the super restaurants and so on. The whole arrangement from our arrival at Herakion Airport to our return there at the end of the visit worked so smoothly and made our stay perfect. It was faultless! Of course, the resort is in a unique setting with its own private beaches but the biggest advantage that guests enjoy is the high quality of the staff, from Reception to staff at the restaurants and bars, those responsible for housekeeping, the gardening team and many others working behind the scenes. Without exception they are friendly, helpful and a joy to deal with. They are a great credit to Elounda Beach Hotel. It would be difficult to name all those we were in contact with, but it is worth mentioning the stand-out service we received from Lia Prenza the Guest Loyalty Manager and her assistant Vasssia Kalampaliki who went above and beyond to ensure our stay was so good. Equally, the lovely Maria and Johanna in the Guest Experience team at Reception who happily arranged restaurant reservations and offered advice on a range of topics. Also, a mention for Babis the excellent sommelier who provided us with help and advice on our wine selections at each of the restaurants. Taken together this was an excellent holiday. Wonderful restaurants, superbly well-maintained accommodation, a lovely site and even the good weather played its part! We will return in 2026.
Response from Property: Dear Terry and Anne, Thank you for taking the time to share such a gracious review of your recent stay at Elounda Beach Hotel & Villas. It is always a pleasure to welcome you back to our resort, and we are delighted to know that your most recent visit was a continuation of the cherished experiences you’ve come to expect. Your eloquent appreciation of the seamless service provided by our Team, both those you see and those working quietly behind the scenes, is deeply valued. The unique setting of our resort, complemented by our diverse culinary offerings and sumptuous accommodations, along with the sincere dedication of our Team, forms the foundation of the experiences we aspire to create for each and every guest, indeed. And in doing so, we hope to turn every stay into a treasured chapter of your story. We look forward to welcoming you back and ensuring your next visit is just as flawless and exceptional as ever. Kind regards, Alexandros S.Koutsodontis General Manager