Reviews of Grand Mercure Agra

They give us very bad rooms or even staff rooms. Its really sad to have this type rooms in 4*.

Amazing hotel! It deserves the 5-stars quality. The hotel staff especially has a sense of hospitality. Actively, they were asking customer needs like asking for additional foods at a breakfast venue, giving us cake assorts with a handwriting letter for me, and setting enough drinkable water with eco friendly recycled glass bottle. Passively, whenever we asked by phone, they replied and actioned as soon as possible like giving us additional towels, lending us a wine opener, and letting us know info related to sightseeing around the hotel. When I come to Agra and my friends have a trip to it, I strongly come to and recommend it.

Hotel is nice with good breakfast. Location is good too with view to taj mahal .

It was hard to get a refund not a night not used. Lot of discrepancies between the hotel and booking agent

Outstanding. Exceptional value. Nice pool and bar. Free magic show and puppet shows as well. Comfortable. Clean  service was good especially Hemant. Breakfast was nice but ridiculously slow to get my chais.

Small room, old Dover and beddings  Room smells

Great location. The hotel is nice and clean with very helpful staffs.

Good place to stay in Agra, India. Not too far from Tajmahal.

Really it's was a good stay Value of money

Worst hotel ever. Food disgusting, rooms dirty, everybody rude and not helpful. There are other beautiful hotels to chose from. If you respect yourself, choose another hotel.

Friendly staff. Overall value for money.

Excellent

Everything good

Good location, and view