DoubleTree by Hilton Trabzon

DoubleTree by Hilton Trabzon Reviews

DoubleTree by Hilton Trabzon

Orta, Barbaros Hayrettin Paşa Cd. No: 43, Akcaabat, 61300, TürkiyeView Hotel Details
DoubleTree by Hilton Trabzon
DoubleTree by Hilton TrabzonDoubleTree by Hilton TrabzonDoubleTree by Hilton Trabzon
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DoubleTree by Hilton Trabzon Guest Reviews

4.4/5
Very Good
68 Reviews
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(68)
Positive reviews(52)
Reviews with photos/video(12)
Negative reviews(2)
Guest User
Twin Room
Checked in Apr 2024
Couples
5 Reviews
5.0/5
Outstanding
Posted on Jun 3, 2024
It is a price - performance hotel, nice location and employees and also very nice breakfast.
Guest User
Family Queen Room
Checked in May 2023
Family
8 Reviews
5.0/5
Outstanding
Posted on Jul 2, 2023
Good service Location is next to see No balconies so you cannot enjoy weather Breakfast is pretty avg Reception has great service
Guest User
Deluxe King Room
Checked in Mar 2024
Couples
11 Reviews
5.0/5
Outstanding
Posted on Apr 16, 2024
It was a great hotel
jamil ibrahim
Family Queen Room
Checked in Jun 2024
Couples
16 Reviews
5.0/5
Outstanding
Posted on Aug 12, 2024
Good of all
Khaled aleebie
Twin Room
Checked in Apr 2022
Family
3 Reviews
4.0/5
Very Good
Posted on May 7, 2022
Very Clean and calm hotel , the issue is road to it not in main public road , nice breakfast but they have to add coffee kind other than American coffee to buffet ticket , very supporting staff
FANTASTIC_Y
Twin Room
Checked in Aug 2024
Business travelers
6 Reviews
5.0/5
Outstanding
Posted on Sep 17, 2024
Not bad Very good
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Anonymous User
Twin Room
Checked in Jul 2023
Travel with friends
10 Reviews
5.0/5
Outstanding
Posted on Oct 16, 2023
The location of the hotel is very good and convenient for traveling
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Dibaiqiaodan
Twin Room
Checked in Sep 2023
Couples
15 Reviews
3.5/5
Posted on Oct 16, 2023
Old facilities and few breakfast items
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Guest User
Accessible Queen Room
Checked in Nov 2022
Family
1 Reviews
5.0/5
Outstanding
Posted on Jan 5, 2023
The guys at the reception were very attentive. They checked us in from a beautiful room overlooking the sea. The cleanliness and rooms were nice.
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Guest User
One Bedroom King Suite
Checked in Apr 2022
Family
1 Reviews
4.0/5
Very Good
Posted on May 22, 2022
The hotel is right on the sea and has a great sea view. What a shame the minibar wasn't stocked. There was only water. The room cleaning was good. Olcay Hanım always tried very hard and kept asking if there was anything she could do for us. In itself I would book this hotel again and again because it has a good location.
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Athari A
Checked in Jul 2024
Couples
5.0/5
Outstanding
Posted on Aug 2, 2024
Great smiling staff helpful the food is great and variety of the things. Over looking beautiful view. Quite peaceful all over . Clean and has everything you need close by. Trip to maidan Trabzon is only few minutes. Staff are really good and friendly.
Response from Property: Dear Guest, First of all thank you for choosing DoubleTree by Hilton Trabzon for your stay and leaving a detailed comment on Tripadvisor. From thoughtful touches and friendly service to our hot chocolate chip cookies, we are working as DoubleTree by Hilton Trabzon family to make your stay as comfortable as possible in everything from the beginning. Your satisfaction is very valuable and important to us. Thank you very much for your detailed feedback about your stay experience. We would like to thank you again for choosing our hotel and looking forward to have you again. Sincerely,
Anna p
Checked in Nov 2024
Family
5.0/5
Outstanding
Posted on Dec 21, 2024
The room was very nice. The bathroom were very clean and filled with amenity kits however the bed that was in the living room made a lot creaking sounds, other than that every thing was good. The breakfast was very good like MasterChef quality.
Response from Property: Dear Guest, From thoughtful touches and friendly service to our hot chocolate chip cookies, we are working as DoubleTree by Hilton Trabzon family to make your stay as comfortable as possible in everything from the beginning. Your satisfaction is very valuable and important to us. We are happy to hear that your are satisfied with our service. Thank you very much for your detailed feedback about your stay experience. We would like to thank you again for choosing our hotel and looking forward to have you again. Sincerely, Awatef Ali Guest Relations Supervisor
Анвар Ю
Checked in May 2024
Family
5.0/5
Outstanding
Posted on Jun 15, 2024
I really liked the hotel.The hotel is conveniently located on the Black Sea coast. The windows offer a very beautiful view of the sea. There is a beautiful sandy beach nearby. The hotel staff is very hospitable, polite and caring. I want to thank the guys and girls from the reception, housekeeping and food and beverage departments. Thank you guys, you are great, professionals in your field. In short, this is the number one hotel in Trabzon.
Response from Property: Dear Guest, First of all thank you for choosing DoubleTree by Hilton Trabzon for your stay and leaving a detailed comment on Tripadvisor. From thoughtful touches and friendly service to our hot chocolate chip cookies, we are working as DoubleTree by Hilton Trabzon family to make your stay as comfortable as possible in everything from the beginning. Your satisfaction is very valuable and important to us. Thank you very much for your detailed feedback about your stay experience. We would like to thank you again for choosing our hotel and looking forward to have you again. Sincerely,
Doooly m
Checked in May 2024
Couples
5.0/5
Outstanding
Posted on Jun 9, 2024
My stay was excellent! The hotel ambiance was amazing and the staff are friendly. One tram member o would say that made my stay Serdar Zoynep . He is friendly smiling and supportive he really reflects Hilton culture of hospitality. Thank you Sardar and thx to Hilton double tree trabzon
Response from Property: Dear Guest, First of all thank you for choosing DoubleTree by Hilton Trabzon for your stay and leaving a detailed comment on Tripadvisor. From thoughtful touches and friendly service to our hot chocolate chip cookies, we are working as DoubleTree by Hilton Trabzon family to make your stay as comfortable as possible in everything from the beginning. Your satisfaction is very valuable and important to us. Thank you very much for your detailed feedback about your stay experience. We would like to thank you again for choosing our hotel and looking forward to have you again. Sincerely,
63hazemr
Checked in Apr 2024
Couples
1.0/5
Posted on May 30, 2024
Bathtub drain did not work in 2 or if 3 rooms we had to shift between. Staff entered into our room without permission and though I had placed the "Do not disturb" sign and told the shift supervisor that the issue will be delayed until we returned from dinner. My wife ordered an omlet and a large playoff piece was in it, lucky she not it before swallowing it. After all of this, the hotel's manager refused to talk to me and acted very unprofessional. 2 people out of the entire staff were kind and professional, Mr. Erdal at the front desk, and Ms. Awatef the guest relations supervisor.
Response from Property: Dear RAGAB,, First of all thank you for choosing DoubleTree by Hilton Trabzon for your stay and leaving a detailed comment on Tripadvisor. We sincerely apologize for the inconveniences you've experienced during your stay. Rest assured that we are taking your feedback seriously and investigate each issue thoroughly to prevent any recurrence in the future. Regarding the room maintenance and the foreign object found in your meal, please accept our deepest apologies. We are implementing measure to ensure such incidents do not happen again. We understand our general manager's scheduling may be challenging but he has made every effort to adress your concerns directly. Your satisfaction is very valuable and important to us. Thank you very much for your detailed feedback about your stay experience. We would like to thank you again for choosing our hotel and looking forward to have you again. Sincerely, Filiz ALGÜL