Ana Crowne Plaza Akita

Reviews of Ana Crowne Plaza Akita

Ana Crowne Plaza Akita

2 Chome-6-1 Nakadori, Akita City, Akita Prefecture, 010-0001, JapanSee Hotel Details
Ana Crowne Plaza Akita
Ana Crowne Plaza AkitaAna Crowne Plaza AkitaAna Crowne Plaza Akita
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1 night

Guest Reviews

9.2/10
Great
147 Reviews
Verified reviews
Location9.3
Amenities9.0
Service9.2
Cleanliness9.4
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All reviews(147)
Positive reviews(143)
Reviews with photos/video(39)
Awesome rooms(37)
Delicious breakfast(23)
Near shopping area(16)
Easy to get around(14)
Convenient for shopping(12)
Large rooms(8)
Comfortable bed(8)
Friendly front desk staff(5)
Negative reviews(4)
Edmund Yip Kun
Run Of House
Stay Date Apr 2025
Solo travelers
5 Reviews
10.0/10
Outstanding
Posted on May 16, 2025
This hotel has a great location within easy walking distance to the station and the park. Breakfast served on the top floor has a good aerial view of the city. Food selection was also great with excellent service even for someone like me who does not speak Japanese. Will return for sure.
Nekosuki
Run Of House
Stay Date Jan 2025
Solo travelers
10 Reviews
9.0/10
Great
Posted on Mar 12, 2025
The location is very convenient, right next to JR Akita Station, close to the city’s tourist attractions. It‘s great that the hotel has a gym, and the restaurant on the top floor also has local characteristics, good service, and delicious food. But for some reason, the door of my room could not be closed normally, which made me very confused.
Response from Property: Thank you for staying at the ANA Crowne Plaza Akita. We hope you had a relaxing time during your stay. We are very honored that you enjoyed your meal at the restaurant on the top floor. We sincerely apologize for the inconvenience caused by the defect in the guest room door. We will investigate the cause and strive to prevent a recurrence, and strive to be a hotel where customers can stay with peace of mind. We hope you will use our hotel again the next time you visit Akita.
Guest User
2 Twin Premium Superior
Stay Date Mar 2025
Family
2 Reviews
10.0/10
Outstanding
Posted on Apr 16, 2025
Clean and good service desk. If the parking lot provided, it’s convenient for foreigners to find. Overall, good experience.
Response from Property: Thank you for choosing the ANA Crowne Plaza Akita. We hope you had a relaxing stay at our hotel. We are sorry that there was no dedicated parking lot for the hotel, and we had to inform you of the public parking lot at the rear of the hotel. It was a one-minute walk from the parking lot to the hotel along the covered arcade. We apologize for any inconvenience caused.We sincerely look forward to welcoming you again.
Sealion
Standard Twin Room(Lounge Access Included)
Stay Date Sep 2024
Couples
3 Reviews
9.5/10
Amazing
Posted on Oct 9, 2024
Crowne Plaza Hotel is under IHG group, a well known hotel group. Upgraded the room with VIP lounge access, enjoyed free great dinner and breakfast ☺️
Response from Property: Thank you for choosing ANA Crowne Plaza Akita.We hope you had a relaxing stay with us. All of us at ANA Crowne Plaza Hotel Akita are committed to making our hotel a “home away from home” for all of our guests.We look forward to welcoming you again.
Stalicious
Standard Twin Room
Stay Date Aug 2024
Couples
9 Reviews
9.5/10
Amazing
Posted on Dec 9, 2024
Ana Crowne is in the city centre and close to everything. Within walking distance there are lots of good reviewed restaurants and cafes. Very clean and we got a great city view from room. Highly recommend
Response from Property: Thank you for choosing ANA Crowne Plaza Akita.We hope you had a relaxing stay with us. Our hotel is located just a 3-minute walk from JR Akita Station and has easy access to commercial facilities around Akita Station, making it a safe and comfortable base for first-time guests to enjoy their trip. We sincerely look forward to welcoming you again.
Philo Yang
2 Twin Premium Superior
Stay Date Jan 2025
Travel with friends
7 Reviews
8.0/10
Very Good
Posted on Feb 22, 2025
Old hotel , gym equipment very old . Disappointed. Breakfast decent . No hot spring .
Response from Property: Thank you for choosing ANA Crowne Plaza Akita.We are very sorry that we could not meet your expectations. We will work even harder to improve our services in the future to satisfy our guests as much as possible.We appreciate your valuable comments.
Edylin CC
Standard Double Room
Stay Date Feb 2024
Couples
7 Reviews
9.0/10
Great
Posted on Apr 22, 2024
Location is awesome! Near Akita station and of course Starbucks ☕️
Response from Property: Thank you very much for choosing ANA Crowne Plaza Akita. We hope you had a relaxing stay with us.We sincerely look forward to welcoming you again.
Guest User
Premium Twin Room (Lounge Access Included)
Stay Date Jun 2024
Couples
7 Reviews
9.0/10
Great
Posted on Jul 28, 2024
It is within walking distance to the JR station. Room is clean and comfortable. Staffs are nice and polite. Breakfast should be more selection is better. We will return in future.
Response from Property: Thank you for choosing ANA Crowne Plaza Akita.We hope you had a relaxing stay with us. We will discuss with the department in charge to improve the number of items at breakfast. We look forward to welcoming you again.
C.B.
Standard Double Room
Stay Date Mar 2025
Couples
16 Reviews
9.5/10
Amazing
Posted on Apr 12, 2025
Short walk from train station . 👍
Response from Property: Thank you very much for choosing the ANA Crowne Plaza Akita.We hope you had a relaxing time after a long day. We look forward to welcoming you again.
Lay Koon
Run Of House
Stay Date Mar 2024
Other
5 Reviews
10.0/10
Outstanding
Posted on Jun 1, 2024
Room size is good consider modt japan hotel is quite compact. They provide choice of essential oil and eye mask and beaded pillow upon request. The only disappointment is the buffet breakfast and buffet dinner. The buffet dinner is more for group tour.
Response from Property: Thank you for choosing ANA Crowne Plaza Akita.We hope you had a relaxing stay with us. We will make every effort to improve the dinner buffet so that individual guests can enjoy it as well.We look forward to welcoming you again.
Guest User
Standard Twin Room
Stay Date Aug 2024
Travel with friends
4 Reviews
8.5/10
Very Good
Posted on Oct 1, 2024
Good clean hotel and staff were very helpful
Response from Property: Thank you for choosing the ANA Crowne Plaza Akita.We hope you had a relaxing stay with us. We hope you will visit us again the next time you come to Akita. We look forward to welcoming you again.
Guest User
Standard Twin Room
Stay Date Oct 2023
Other
12 Reviews
9.0/10
Great
Posted on Nov 10, 2023
Good location. Easy to access. Good facilities with gim and sauna. Breakfast is delicious. But the room temperature cannot be adjusted!
Response from Property: Thank you for choosing ANA Crowne Plaza Akita.We hope you had a relaxing stay with us. We apologize for the inconvenience caused by the temperature control in your room, which is managed centrally by the hotel. We sincerely look forward to welcoming you again.
Guest User
Premium Twin Room with Senshu Park View
Stay Date Mar 2023
Family
2 Reviews
10.0/10
Outstanding
Posted on Apr 24, 2023
4min-walk from Akita station and lots lf restaurants and convenience stores near by. Clean and comfy and spacious room.
Response from Property: Thank you for staying at the ANA Crowne Plaza Akita. We have renovated all of our rooms, and we have been guiding our guests to rooms with new facilities. We are very honored that you are pleased with our services.We look forward to having you stay with us again the next time you visit Akita.
Anonymous User
Run Of House
Stay Date Aug 2023
Solo travelers
3 Reviews
10.0/10
Outstanding
Posted on Oct 29, 2023
Really great hotel with lots of amenities. Buffet dinner and breakfast was tasty. Really close to the station. Even if it was raining I didnt need an umbrella to go to the station from the hotel. Staff is accompanied.
Response from Property: Thank you for staying at the ANA Crowne Plaza Akita.The road from the station to the hotel is a covered arcade, so you can get to the hotel without getting wet from rain or snow. We look forward to having you stay with us again the next time you visit Akita.
Hui Xian
Standard Double Room
Stay Date Dec 2023
Travel with friends
6 Reviews
10.0/10
Outstanding
Posted on Feb 6, 2024
Convenient location with very friendly and helpful staff
Response from Property: Thank you for choosing ANA Crowne Plaza Akita.We sincerely look forward to welcoming you again.