Reviews of The Ritz-Carlton Ras Al Khaimah, Al Hamra Beach

We’re celebrating birthday , the stuff very friendly, service was professional. We had a good time .

Do not recommend! Room was nice and all but the front desk wanted us out cause they are fully booked!

I'm writing to express my disappointment and frustration with our recent stay at the hotel from 10/10/2025 to 11/10/2025. Despite paying AED 3,084.72 for a luxurious experience, we encountered several issues that made our stay unbearable. After booking, I sent multiple emails and a request through trip.com about arranging a special occasion setup for our honeymoon, one-month anniversary, and my husband's birthday. Unfortunately, these requests were completely ignored. Upon arrival, the valet service damaged our car's gear, leaving it stuck in "D" mode. We spent over an hour trying to resolve the issue, and eventually had to call a recovery service to take our car. The front desk promised a birthday cake for my husband, but it never arrived. After multiple follow-ups, we received a “single slice of cake” from The Ritz-Carlton. The villa's private pool area was overrun with a family of stray cats “eight cats” fighting and roaming around. This was unacceptable and unhygienic. Given the poor service and lack of attention to our requests, we decided to cut our stay short and requested a full refund, which the hotel did not process yet. In addition to that we payed the recovery service (AED 300) car repair fees to change the gear box (AED 3,000), and taxi fare back home to Sharjah (AED 147). To be honest, this experience has left us feeling sad and frustrated. What was supposed to be a special celebration has been completely ruined.

I had an absolutely wonderful stay at The Ritz-Carlton Ras Al Khaimah, Al Hamra Beach. The experience was truly exceptional from start to finish. The resort offers a perfect blend of luxury, privacy, and tranquility, making it an ideal escape from the busy routine of everyday life. The villas are stunning, beautifully designed, and fully equipped with everything you could need. Waking up to the breathtaking beach view was simply unforgettable. The atmosphere is peaceful and relaxing, perfect for unwinding. What truly stood out was the outstanding service. The staff were incredibly friendly, attentive, and professional, always going the extra mile to ensure a comfortable and memorable stay. Everything was spotless and well-maintained, reflecting the high standards of the property. Overall, it was a luxurious and unforgettable experience. I highly recommend this resort to anyone looking for a relaxing and premium getaway, and I will definitely be coming back again

This was my second stay at The Ritz-Carlton Al Hamra Beach, and once again, it was amazing! We came as a couple and everything was perfect — from the service, cleanliness, and friendly staff to the beautiful room and spacious private pool. The breakfast was delicious with plenty of great options. It’s definitely one of my favorite summer spots, and I’ll keep coming back. Highly recommended for a peaceful and luxurious getaway.

The best place EVER 💯 We had Enjoyed Everything Thanks For All Stuff

This hotel is excellent for families.

The Villa was very nice it had everything we needed, it is the perfect place if you want to disconnect from the world. Thanks for the lovely stay

It’s to far from parking area and shopping area far

Had some complications with the booking but at the end it was ok.

Best stay… if you need privacy this place is the best choice… I must recommend this place, reception desk is very friendly and the service is the best.

the best getaway

Special thanks to staff and manager pradip

Nice stay