Azak Beach Hotel

Reviews of Azak Beach Hotel

Azak Beach Hotel

Saray, Güzelyalı Cd. No: 35 No: 35, Alanya, 07400, TürkiyeSee Hotel Details
Azak Beach Hotel
Azak Beach HotelAzak Beach HotelAzak Beach Hotel
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1 night

Guest Reviews

5.0/10
43 Reviews
Verified reviews
Location5.0
Amenities5.0
Service5.0
Cleanliness5.0
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Positive reviews(18)
Reviews with photos/video(1)
Negative reviews(23)
İbrahim
Single Room with Partial Sea View
Stay Date Apr 2024
Solo travelers
1 Reviews
4.0/10
Posted on May 24, 2024
The seaside beach is paid. I do not like.
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Guest User
Stay Date Apr 2025
Family
2.0/10
Posted on May 17, 2025
Rough , tired and very outdated hotel. Even the evening entertainment was shocking, playing old tracks. Put some decent proper entertainment on 😳 it’s a racket !! Serving cold food that’s just reheated. Was warned not to eat there due to hygiene concerns.
Guest User
Stay Date Jul 2024
Other
4.0/10
Posted on Aug 8, 2024
It’s not worth it. The food is terrible. For breakfast it’s only one bread and it’s no good. It chicken and rice for lunch and Donner (NOTHING ELSE). It is not all inclusive. The bar closes at 10 and you can’t even get water after that. They ran out off salt, wine and soda. The tv on the room doesn’t even work. The doors to the balcony is so old that you need to slam it hard to even close a little. We didn’t get big towels and we asked for it but we didn’t get it so we needed to ask again. The workers were not professional, they are running around and flirting with us who live here. Pay some extra money to stay somewhere else
Guest User
Stay Date Jul 2024
Couples
2.0/10
Posted on Aug 1, 2024
Mis sold all inclusive holiday All inclusive?????? Breakfast 08.00 -10.00 Lunch 12.30 - 14.00 Dinner 18.30 -20.00 No snacks Only local beer Vodka No wine No gin No rum And no mixers other than Pepsi out of a machine Everything else is charged Rooms not serviced daily If you’re vegetarian… amazing Only boiled chicken in sauce available Bread available no butter, spread or oil No snacks No beach access as advertised Bar / grill built in 2017 in front of the hotel and using old photos to advertise
Guest User
Stay Date Jun 2024
Other
2.0/10
Posted on Jul 22, 2024
What a terrible time!!!!!! Came back home with salmonella and had it for 6 days after!!! Completely ruined my whole holiday!!! This place needs to be shut down!! Overall awful time.. PLEASE BOOK A HOTEL ANYWHERE ELSE, BUT NOT HERE!!!!!!!!!
Guest User
Stay Date Jun 2024
Other
2.0/10
Posted on Jul 12, 2024
Well where do I start. We arrived at the hotel at around 4am. The man at the desk did not have the best customer service upon greeting us. After giving us our rooms and us settling in, we noticed the tv didn’t work. The fridge was so hot, with these 3 little cups of water in there. The shower head was broken. They fixed the shower head the following day. As we arrived late, we didn’t wake up for breakfast. When we did make it to breakfast it wasn’t great, boiled eggs, some sort of scrambled eggs with meat, and pan cakes. If you want a fried egg you have to be there by 8am. The bar staff look like they are on a lads holiday. I asked for two cokes with ice and they looked at me as if I had asked them to move the earth. The bar guy handed me 2 glasses with ice and pointed to the Pepsi machine. The staff in this hotel are far too laid back for my liking. The staff on the reception don’t even dress like they are coming to work. They look very unprofessional, very untidy. Most of the times when you go to the reception desk the staff that are supposed to be on there are outside smoking. In this hotel you get breakfast, lunch and dinner. There is no snack bar. The drinks machines are almost always empty and they don’t even try to change them often. The food is always cold. The cutlery is always dirty along with the plates you pick up. The cleaner, sweeps the room and changes the bins and towels. We had some drinks from the bars and had a few empty glasses. They stayed in the room until my mum physically gave them to her. I’ve traveled the world and have been to Turkey many times (was here last year in Olu Deniz) but I have to admit this is the worst hotel I’ve ever stayed in. All inclusive does not apply to this hotel, because if you request basic things, you are told it’s at an extra cost. The beach is lovely and is just outside the hotel, but even to go there, you have to pay for a sun bed. I have stayed in hotels all over the Caribbean and all inclusive meant that every drink and the beach were all included in your package. Not here. There was one lovely waiter tall guy who was helpful. The rest of the staff were useless. Our room was on the ground floor and every day we had a leak from the rooms upstairs showering. The cleaner even looked shocked at the leak, but nothing was done. I would not be returning to this hotel again. This hotel also isn’t very child friendly.
Guest User
Stay Date May 2024
Other
10/10
Outstanding
Posted on Jun 3, 2024
SUPPER FOR US, we will be back After reading the reviews, we were scared. We were satisfied, because everything is fine, starting with the reception and ending with the rooms. ALL the staff are unreal and helpful. Bedding and mattresses are new, rooms and towels are cleaned and changed daily or when requested. Safe, bar, air conditioner, dryer. The food is good. The location is unreal. Internet is not always available in the rooms. Beach up to 100 m. gravel and sand. Sunbeds and umbrellas are paid. If you want "BREATH" instead of rest, this will not work. Although the hotel is 3*, it corresponds to 5*. Everything suited us and we liked it. We stayed for 14 nights. We lived in room 1305
Guest User
Stay Date Apr 2024
Other
10/10
Outstanding
Posted on May 5, 2024
Good hotel!!! Near to kleopetra beach and good persons work in this hotel .. it was my first time have been there last year .. and I planing again booking this hotel this year too .. thank you Mustafa and hüseyin 🙏
Guest User
Stay Date Sep 2023
Couples
4.0/10
Posted on Oct 7, 2023
Me and my partner came to this hotel for our first holiday abroad together and it’s safe to say we weren’t overly impressed by the hotel. When we got to the hotel late at night around 2am and the hotel receptionist didn’t speak a word of English so we he just pointed at things on the desk which to me isn’t the most professional thing (and yeah I know I’m in Türkiye before people come for me lol). The next morning we went out to explore the beach bar that apparently was part of the hotel…well that wasn’t true because that part was completely blocked off so there was 0 all inclusive cocktails, just a unimpressive bar with the choice of paint ******** (vodka) gin, beer and wine which tasted like vinegar. The spa doesn’t exist so don’t expect a Turkish bath in the hotel because it won’t happen. The hotel room itself wasn’t the best. The beds were really hard and some of the lights didn’t work. The bathroom wasn’t the cleanest of bathrooms, the shower was rubbish and didn’t stay up when placing it up to wash your hair, also the shower screen was really hard to open and close so be careful. The room had a gorgeous view of the beach and the mountains. The tv didn’t work at all but it’s a good job we weren’t there to watch telly all day! Despite the slightly disappointing hotel room the staff were so friendly and made sure everyone was happy every day. The food wasn’t amazing but it wasn’t as bad as people made it out to be. The only down side on the food was the fact the oil really messed my stomach up, so if you have a dodgy stomach 100% take some tablets to help that! Also the swimming pool closest to the beach was absolutely vile, the tiles were covered in fungi and I don’t think it was ever drained, also be careful of some of the sunbeds as they could be (most definitely are broken) broken. The location is perfect if you’re after a bar in the evening or a coffee or just for a little walk around some shops. The beach was stunning was always so busy and right next to the hotel. Yes you do have to pay for sunbeds but I thought that was the same for most places. Overall I rate my personal experience there a strong 2/5 and it’s safe to say I won’t be returning. Ps there are a lot of German people that stay there and if you’re anything like me and cannot stand them then I really do not recommend this place for you! :)
Guest User
Stay Date Sep 2023
Other
2.0/10
Posted on Oct 1, 2023
The worst hotel I have ever stayed in. The hotel is nothing as described the food was disgusting. Didn’t get the room I booked on the first night. Please go by what the reviews are saying. I will never stay at this hotel again. Please book any other hotel apart from this one. All inclusive is none existent!!!! Have to pay for sun loungers on the beach and pictures are not correct. No access from the pool to the beach. No entertainment, no spa. Overall a horrible hotel. The Management need to do something!
Guest User
Stay Date Aug 2023
Other
2.0/10
Posted on Sep 8, 2023
Firstly this y first ever bad review as i always find most reviews over the top but im actually here now 09/09/23 and im agry with myself for not truting the recent reviews. Im staying a week in what should be all inclusive but id have been better off in blackpools worst BnB . Ill stRt with the food offerings and the chips for breakfast, scrambled egg with what i can only imagine was yesterdays scraps thrown in . some sort of spkit dry sausage and what looks like dried out pepperoni slices . white loaves of bread a plenty if ya dint mind everyone else hand over it instrad of using the cloth privided . No real choice of cereal if you dont like oats seeved with warm milk thats just left out . Hot food is mostly tepid and food tgat should be chilled is just left on the work tops . all the foid looks like left over things are thrown in and nothing is labeled to give you a hint as to what it is. Even the manager/ receptionist didnt seem to know and when asking the chef who has been wearing the same dirty whit shirt and trousers on day 3 just pointed to his creations saying MEAT, FISH, VEGETABLES oh and CHIPS . I love chicken but not every meal and suprised ive not seen chicken for breakfast yet , oh i have in the warm cold meat section. Now the drinks lol the coffee machine is rank and by the amount of cats around the hotel maybe its cats milk used in the machine but 1 glass of coffee was enough but its turned off after each meal time so no all inclusive hot drinks . oh and dont ask for any butter or spread after breakfast cos brrad is served dry at lunch and dinner . now into the bar first day no vodka as hotel wint by any till tomorrow the barman informed me . Gin or Raki of beer so i took a beer served in a half pint glass but with a 2 inch head . first day i have 3x half beers and 1 Raki and a few orangeade (not fanta) . Day 2 rang love bolidays asking to be moved still not got back to me today 2 days later , they dint even have a local rep and the management haven't a clue or hardly speak any English or make out they dont understand when they clearly do but dont give 2 flying F@#?s. On receiving an email from love to be pirates as i type this review they can only offer a .eaningless apology whist telling me the food quality is SUBJECTIVE and they have no proof of it dot being edible . Maybe you should have a rep come and try it but oh no you dint even have a Rep but funny i saw loads of then boarding guests at the airport, just this hotel has none
Guest User
Stay Date Aug 2023
Other
2.0/10
Posted on Sep 3, 2023
It was the worst hotel I have ever been to. We got just after midnight. The guy who was in the reception couldn’t speak English. We booked 3 rooms . My room was the worst the bathroom ceiling was leaking. The rooms were filthy and not enough space. Very poor hygiene not cleaning the rooms every day . The food was disgusting apart from the salad.
Guest User
Stay Date Jul 2023
Other
2.0/10
Posted on Aug 29, 2023
For starters on the hotel website it shows access to the beach, when arriving on the beach and wanting a sun bed, you are asked to pay! The staff at the hotel wear what they like (no uniform) and they were rude and unhelpful. The room was not cleaned properly, the bathroom was outdated and unclean. The pool was not cleaned properly, there was sand in it as well as the draining around the outside was broken, sun beds and chairs around the pool werealso broken. The food was awful, not appetising in the slightest and mostly full of oil. The food was served from a hot trolley and left open with no signs as to what the food actually was. The dining area was unclean. The all inclusive bar was rubbish, you could have juice and soft drinks (if the machines worked) and could only have beer, wine, vodka or gin - which they would run out of gin or vodka because they said they were only allowed to buy two bottles per day!! On the website it said there is access to a gym, but there was no gym!! Everything in the hotel was outdated and mostly broken!
Guest User
Stay Date Jul 2023
Couples
2.0/10
Posted on Aug 18, 2023
ONHYGIËNISCH HOTEL!! Dit was bij ver het meest onhygienisch hotel waar ik ooit ben geweest. Eerst kregen we een kamer op het tweede verdiep, elke namiddag kwam er een hele sterke riolering geur naar boven in de douche. Na 2 dagen klagen kregen we toch een nieuwe kamer. Deze kamer had hetzelfde geur alleen was dit iets beperkter. Verder de kamer worden niet schoongemaakt, ze geven je vieze dekens met vlekken erop. Van de 7 dagen dat wij daar verbleven hebben ze maar 1x “schoongemaakt” en toen was de grond gewoon nat. Nooit meer dus!
Guest User
Stay Date Jul 2023
Other
4.0/10
Posted on Aug 8, 2023
I went to this hotel as a solo traveler and I chose this hotel solely on the fact it said on many websites that it had evening entertainment. There was nothing whatsoever in the hotel on entertainment. A great photo on another website showed entertainment but alas none. I thought well I’ll read on of the 40 books in the foyer, nope not one English book. So the tv in the room it was, nope all 10 Chanel’s not one English. Music Chanel was ok. Yes I know I was in Turkey so I wasn’t expecting English tv, but something to cater for their English customers. I was the only English person in this hotel. This really isn’t an English tourist hotel. Hotel was clean and tidy. Staff only talked to you to say you’re welcome when you said thank you for taking your plates away. Barman was ok and always asked if I’d had a good day. Inclusive bar stock was basic, drinks machine for fizzy pop didn’t have everything listed on it and ran out all the time. So you either had Fanta all day or Pepsi. There was no poolside bar as listed (very old hotel pictures showing there is. Hotel pictures are so outdated, the pool showing it as on the beach with access to the beach is now completely blocked off. Hotel advertised 2 restaurants there is only one in this hotel so I don’t know where the al la carte restaurant was. There is no hairdressers, games room or foot place as advertised. The food was ok but I’m not sure everything was as fresh as it should have been. And food was definitely re-jigged into something else the next next day. Food options were 90% the same everyday. Coffee machine and tea urn not cleaned daily. They were not cleaned the whole week I was there. There was a tour desk with nothing in English. And no body there to ask.I did organise trips myself through a travel app. There is no communication from the hotel when you check in to tell you where and what’s on in the hotel. I never found the al la carte restaurant. I’m not a drinker but I could have been tempted from the pictures of cocktails, but nope not in this hotel. There was only 3 meals a day in the restaurant. The hotel descriptions on lots of websites says there are snacks at different times. Mini bar in room, is this just another name for a fridge because that’s all it was. And a very warm one at that. Enough said on that. The photo’s and descriptions on what’s on offer on the hotel website are so out of date, so much has been changed. So it should be changed to tell people exactly was is on offer. It is a basic all inclusive hotel with access to the beach 50 feet from the front door only with no entertainment. I was a solo female (first timer) traveler. I chose this hotel solely because it said entertainment so I didn’t have to leave the hotel in the evening (just a confidence thing) but instead sat in my room watching the music Chanel. And on my phone. I’m not bothered about snacks and stuff. This hotel is very basic all inclusive. Communication on what is on and where in this hotel needs