Araamda Inn - Albany

Wonderful place.Clean

I don’t have a problem with management its great but the house keepers aren't genuine they lie to cover not doing their job correctly an if you not present when they arrive nothing is done properly its your word against theirs an im a paying customer

No hot water and was put out for calling about the hot water did not receive refund or any type of accommodation

I arrived at the property a hour and 30 minutes early they wouldn't let me in my room until 2:00 they're checking was at 3:00 and the one thing that the staff did not tell me and they knew was that they didn't have any hot water the hot water had been off since Friday. When I addressed the staff of the situation she stated the stuff that check you in didn't let you know that the hot water did not work. It had not been working since Friday but that they were working on it. I would not recommend this hotel for anyone. From the pictures on the site it seemed to be a very nice hotel but in staying there it seemed like it was a ran down hotel that they are trying to remodel there is no heat in the hallways. They don't give you enough bath towels if you're traveling with a companion. Being on the ******* website I feel that this hotel will bring your website down a lot.

At check in unable to find my reservation,when i got to my room tv didnt work. I did not have hot water for my 3 day stay.

Checked in an then find our rooms door lock wouldn't lock told front desk they gave us. New room th new room tv didn't work no remote the AC/heater unit blew off dust tried to call front desk but their phone system doesn't work even if youbus your cell phone wasn't worth it

I checked into your hotel on 10/09/2021, and rented 2 rooms (rooms 130 & 131). Neither of the rooms were clean, just NASTY. I needed somewhere CLEAN to rest for the night. There were ROACHES and BUGS, sheets and the top cover was FILTHY and had STAINS. The bathroom had soap scum, table and tray on the table had not been washed, the refrigerator and microwave was NASTY and had not been washed. The floor had been swept, there was TRASH on the floor in between the nightstand and the bed. I went to the front desk to request for CLEAN linen. She gave me a set of DINGY sheets. I went into a panic attack, my chest started hurting. I just couldn't take being there any longer. I had to leave. I would like a full refund for both of my rooms. I was not there more than 20 mins before letting the lady at the front desk know that I just could not stay in those conditions. The hotel was NASTY and staff were not presentable either. The young lady that checked us in was clean, sad to say the appearance of the others was not. The maintenance man in room 109 smelled like alcohol, he should NOT be the one that comes out to assist customers. I am a travel agent and would never allow my clients to stay in any place like this. I have contacted the BBB and the Health Inspectors.