Hotel Gergana - Ultra All Inclusive

Perfect hotel, with good food, right at the beach and with a pool! We had a blast and the people working at the hotel were amazing! I also want to mention the animation crew, who made the stay wonderful! Especially Simo, Ivo and Alex, thank you!

Awful Hotel Ever and yes i know people will say what do you expect end September well for 1 if Love Holidays had mentioned it Closed while there we would not have booked it.. Weather is what it is... Food horrendous...no entertainment...conveniently equipment broke in bar to make cocktails more like staff cannot be bothered, no shops nearby, no one knows anything when you ask a question... Ring Love Holidays and Surprise nothing they can do... Would never come back here....

Absolutely fantastic stay! The Ultra All Inclusive service was top-notch – amazing food with endless variety, premium drinks, spotless pools, and a beautiful beach. The staff were incredibly friendly and helpful, and the entertainment was great every evening. One of the best holiday experiences we’ve ever had – highly recommend!

Worst experience ever!! Very old hotel... the hallways smells like sewer, the room was dirty en smelled. coulnd shower it smelled and was dirty. They had bedbugs in one part of the hotel... waterlice in their pool, and the worst part.. The buffet was always the same everyday ... we and a total of 6 people (that we know of) 2 of then friends of ours had foodpoisening/salmonella... i only ate 2 little bites of chicken was sick 3 days where we dindt go out of our room... that was on the 4th day that was the limit forme so went to the manager, took him to our room... told him we were going to another hotel he decided to upgrade us to the 5th floor the ultra all inclusive vip room for the remaining 3 days... i will add photos later

There aren't enough good words to describe this place. The experience was amazing, and the staff, food, and atmosphere were wonderful. The location is a 10/10. I really enjoyed my stay—it's a shame it was only for four days. I also celebrated my partner's birthday here, and they made it even more special with their attention to detail. Ignore the bad reviews; those must be from overly picky people. Even after the check-out they let you use all the facilities, buffet and give you a room to shower if you have a late flight. Highly recommended!

At first, I was quite anxious after reading numerous reviews about Hotel Gergana and its services. However, after experiencing it firsthand, I found it to be nothing like what some people had described. The hotel was spotlessly clean, and the room we received far exceeded our expectations. The food was excellent, and while many of the staff had limited English skills, they genuinely made an effort to assist us in every possible way. The food and drinks were served flawlessly, and there were plenty of sunbeds available on the beach. Before arriving, the reviews had led me to keep my expectations low, especially considering the price we paid. Yet, the experience and service we received went well beyond what we had anticipated – and far beyond the value of the money spent. We had planned a simple birthday celebration for myself, arriving quite late on the first day, around 10 PM. Despite the hour, the hotel had thoughtfully prepared a cold meal for us, knowing we would be hungry. On the evening of my birthday, they arranged a special dinner table, complete with a personalised message on the cake and sparkling wine, which, I must say, was quite enjoyable. Therefore, I wholeheartedly recommend Hotel Gergana. Their service is truly exceptional. This experience was far beyond what we had expected. So, don’t be swayed by a few negative reviews. Come and see for yourself, and you’ll find it’s more than worth the money – in fact, it exceeds the value for what you pay.