Jupiter Albufeira Hotel - Family & Fun - All Inclusive

Absolutely brilliant 👏👏 We stayed for one week and could have happily stayed longer. Food, staff, rooms, pool all first class. Would happily return to this hotel. The food topped it off for me, smoked salmon for breakfast, thin crispy handmade pizzas for lunch, steak for dinner....what more can you ask for! My dare devil daughter loved the 'big slides' a hit with little and big kids! Thankyou to all the staff

This is the second time I've stayed here. My son is 4 years old and had so much fun in the pool and water slides. The facilities are great, unfortunately the pools are not heated so it was very cold going in and out during the day even though it was 27 degrees in the sun. I had some issues with the room. I complained twice about shower leaking, unfortunately nothing was done about it. Also the skirting board fell off wall. From a security and safety point, there is no latch on the room door, my son could easily open it and go out into the hall which was dangerous. Minibar was refreshed every day even though I requested it not to be. Housekeeping wasn't consistent, 2 days out of 7 they forgot to leave fresh bath towels in the bathroom which caused a delay getting ready for the evening. Food is mediocre. Kids buffet is mostly frozen food, would have liked more fresh foods and healthier options. The pizza offering could be drastically improved. The kids evening entertainment show was excellent, the performers were amazing, we all enjoyed this. The go karting was a big hit too, €3 for 15 minutes. Expect long wait times for the lifts at peak times, sometimes using stairs is the only way to get somewhere fast!

Never been to this hotel before but friends and family have been previously and said it was really good. Booked via Jet2 and got a private transfer via the hotel, this was really good as they had a baby seat for our 10 month old and children’s seat for our 5 year old. Also we sorted everything with the reception regarding taxi’s to Zoomarine etc and it was so easy and the staff there are really helpful. Due to getting an early flight our rooms were not ready but as we arrived to the hotel they let us change cloths in one of their changing rooms which has a shower and a toilet in it, which was spotlessly clean and then looked after our bags while we could use the facilities. They took our number and called us when the rooms were ready, once in our rooms we noticed how clean they where, large bathroom, bed was huge and we used the fold out bed as we had a family room, this was cleaned daily and the staff work so hard to maintain everything. The facilities are really good, they even had a small baby room with formula, yogurts breast feeding room etc it was a really nice touch as I’ve not seen other hotels have this. There was a young kids club which you could put over 4’s into from 10am till 12:45 then 15:00 till 17:45 you had the option to say they couldn’t leave on your own and you would sign them in leave your contact details and room number. On the last night they had pizza together and a movie night. All the animation team work through the day and night to bring a good atmosphere and they are a big feature of people having fun especially the that look after the kids. There is a teen area also but I can’t comment on that cause our kids are only young. Now pools and facilities like sides etc, the water is cold, it’s a fresh water pool so if you are not there in the hight of summer then be prepared for it being extremely cold like it was in the last week, this is not a major issue as we took wet suites for our kids and got in. Indoor pool was only open from 18:00 - 20:00 which wasn’t ideal if you wanted to go there with young children. The slides and facilities are amazing and will keep the kids entertained no problem, there is multiple use football/basketball court/area which is used daily and a snake bar next to it. Now the food, each night was different themed nights in the buffet restaurant each night we used it was really good and you had plenty of options to eat, even with a fussy eater like my 5 year old who managed to eat something everyday. Breakfast and lunch in the buffet was also excellent can’t fault it. We also visited the two speciality restaurants, one is a Portuguese which was really nice but the other is a Brazilian rodizo and that was fantastic. Have to say the hotel is spotless, the staff work constantly to keep it clean, replenish items from food to bedding, towels, drinks etc they are a major factor in why this hotel is well run. Now to the drinks, as we had young kids we didn’t really drink much but it was f

Loved this hotel, very family friendly, clean and always lots of employees on hand for any assistance. Pools and all outdoor areas are lovely, our son loved the football pitch and snack areas. Restaurant and bars were nice with lots of selection of drinks and lots of food which was always fresh. Overall we loved our stay here and will be looking to return soon.

My family and I stayed here in April, our trip was fantastic We arrived on the Sunday and were greeted by the receptionists, who were very friendly. We arrived for lunch and ate in the buffet restaurant. The food was great, although we thought that the dinners were a lot better than the lunches. After lunch, we went to our rooms, which were really nice, with two single beds and a sofa bed. The pools were great and the slides were great fun - we spent most of our time in the water park eating ice cream and cakes from the snack area. We were given two opportunities to eat in the resorts two restaurants (not including the main restaurant). The first one which we went to was the Rodizio style restaurant, which was brilliant. The staff were friendly and didn’t hold back from helping us out. The day after that, we went to the other restaurant, which was a set menu. The food was greatly presented and tasted great. I went for the octopus and sweet potato, which (although tasting great) was a bold choice, my sisters went for the duck, which they enjoyed, and my mum and dad had the steak, which I helped them out with. Our waiter was incredibly good, he comforted my tired brother and made lots of funny jokes to cheer him up. The best part of our time at Jupiter, was the entertainment. Every night, we went to the main bar, and helped ourselves to some refreshing drinks and sat down to watch the wide variety of entertainment. On our first night, we went to the quiz, which we sadly didn’t win, the two days following, we listened to live music, which came with a strong atmosphere. I would like to thank all of the staff for making our trip to Albufeira so amazing. I definitely recommend this hotel to anyone visiting the area.

Fantastic facilities and friendly staff to keep the whole family entertained including my Husband. From water aerobics to outdoor games including football and archery....The staff really go above and beyond to get to know you and family during our stay...Riadh Ben was my whole families favourite from introducing my kids to Gali the hotel mascot and my husband to archery which he thoroughly...he even got a certificate...very proud of himself. Riadh Ben...Nathan will never forget you.

Just had a week stay at the Jupiter and definitely not a 5 star hotel more like a 3 star hotel, we have stayed at lots of hotels at a 5 star and this is definitely not! Very disappointing food was cold, dried up and choice very cheap and limited, even the themed nights were very repetitive just a little change was similar to a school dinner honestly wouldn’t serve this to my dogs, we had to eat out a good few nights as the food was so bad , staff in restaurant need some training in customer service and manners ! Pool area is needing a good clean, music from speakers horrendous/crackling and interference and music inappropriate around a pool for children lots of swearing on a good few songs Rooms are standard for 3/4 star beds uncomfortable all bumpy and pillows hurt your neck needs upgraded this was supposed to be a nice family holiday for Easter but this was spoiled with choosing this hotel! Don’t book and waste your holiday or money No water left to drink in the room which is the normal in most AI hotels even less graded than a 5 star !! Weather wasn’t great and was cold (obviously not hotels fault) but throughout the hotel they had air conditioning on making it even worse to sit and have a drink Tent outside not acceptable for children was cold and not inviting at all to sit in entertainment for a 5 star was terrible ,unorganised and not professional in any way We had a horrendous experience and how you can say in other messages standards were met is beyond me and how people don’t get sick is beyond me The management running this hotel should be ashamed and embarrassed leading this hotel they way we have experienced

Excellent family friendly hotel with the best kids club we have seen at any resort. The staff at the kids club are so unbelievably friendly and helpful with the children, they really show that they care for all the kids with a wide range of activities based on ages. The evening activities are also brilliant for kids with a mini disco every night followed by different shows. Absolutely wonderful hotel, will definitely return with the family

I stayed here with a family friend and her 2 children for 4 nights.We were unlucky with the weather as it was cool,windy and rained a lot.The rooms were spacious,comfortable and very clean.I was impressed with the cleanliness throughout the hotel.The staff were friendly and helpful,although we could have done with more suggestions for wet weather activities outwith the hotel,as we like to get out and about.We used local taxi service to Old Town and Marina recommended by the hotel which was reasonably priced and very efficient. Negative points- the food at the evening buffet was just not hot enough.We mainly stuck to cold buffet options at breakfast and lunch,nice salads etc.Had we been staying any longer than 4 nights ,we would have ventured out for a decent dinner.The hotel was cold- I appreciate they are geared up for hot weather,but it was uncomfortably cool in the large dining area.The beer and wine on the AI were acceptable.The children’s disco,which we attended once was pretty poor,seemed more geared to toddlers than older children.The tent was also freezing,could have done with some form of heating. We enjoyed our stay,but it is not,in my opinion,a 5 star hotel.I am a well travelled person,and have occasionally done AI in the past,the food and canteen feel really let it down.Reception also need to up their game when checking people in , as long queues when small children are involved is not a good start to a holiday! The poor weather,which cannot be controlled,obviously colours one’s judgement,as the children would have spent many hours in the swimming areas had it been warm.Enjoyed it,but wouldn’t return.