A surreal five star hotel with amazing staff! First and foremost, Vera at the reception went extra miles and made us feel right at home the moment we stepped into the door of the hotel. As always, it is the people that make buildings warm, and the staff like Vera are genuinely friendly, welcoming, efficient and extremely approachable, representing the marvellous culture of Portugal and the spirit of NAU hotels. Next, the hotel is very well-maintained, immaculate, generous in space, and spacious in the common areas and the rooms. Our beautiful suite room certainly has the heaven-like feel and touch. We really appreciated the great efforts and care put into the preparation of the room. The ambience like the swimming pools surrounded by palm trees is refreshing; it is located next to the sandy beach that extends miles without obstacles, and the raised path takes you over the natural fauna and flora and onto the beach. Together, one could not help feeling like being "melted" into nature, being oneness with nature. Otherwise, the food was carefully prepared - A comida esta deliciosa! Furthermore, the bar was spacious and well-designed; it has wide choices and its staff were friendly. Apart from amazing staff like Vera, this five star hotel is outstanding in another respect. I've stayed at many five star beach hotels but it is the only one that maintains its outside swimming pool to the highest hygienic standard. It manages to keep seagulls away from the swimming pools!!! The fouls from seagulls playing in the pools are certainly a hazard, but this hotel shows great care and devotes extra efforts in preventing this from happening. Another outstanding feature is the location of the hotel; it is ideal for star-gazing, and the starry sky never fails to strike awe. An Awesome hotel I've been twice and I will certainly return time and again!