Monica Isabel Beach Club

Reviews of Monica Isabel Beach Club

Monica Isabel Beach Club

Beco do Forte de São João, Albufeira, Faro District, PortugalSee Hotel Details
Monica Isabel Beach Club
Monica Isabel Beach ClubMonica Isabel Beach ClubMonica Isabel Beach Club
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Guest Reviews

7.5/10
68 Reviews
Verified reviews
Location7.5
Amenities7.5
Service7.5
Cleanliness7.5
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Positive reviews(29)
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Negative reviews(15)
Nish Gg
Standard One-Bedroom Apartment
Stay Date Mar 2024
Family
14 Reviews
7.0/10
Posted on Apr 25, 2024
The location is great, however there is party going on every day until 11, which makes it impossible to rest before 11. We also found lice in the room.
Guest User
Double or Twin Room
Stay Date Mar 2024
Family
11 Reviews
6.0/10
Posted on Apr 10, 2024
Furniture antiquated AC machine loud as ever very good access to the beach
Guest User
Double Or Twin Room
Stay Date Mar 2026
Couple
4 Reviews
10/10
Outstanding
Posted on Apr 4, 2026
It exceeded expectations, the location is fantastic, the food is varied and plentiful, the staff are friendly and helpful. The price/quality ratio is excellent... We stayed in block C, away from reception, quiet and good for relaxing with a nice balcony facing the sea with a pleasant view...
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Ivo Melo
Double Or Twin Room
Stay Date May 2025
Couple
4 Reviews
5.5/10
Posted on Sep 3, 2025
It was an experience I wouldn't repeat, as the room was in need of remodeling.
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Guest User
Stay Date Jul 2026
Other
2.0/10
Posted on Aug 10, 2026
Where do I start. This excuse of a "hotel" is an absolute joke. Do not waste your time staying here. I was overcharged by the hotel, reception staff promised me I would get a refund, it's never materialised. They ignore all emails and refuse to communicate with you. The rooms were disgusting, cockroaches in them, bathroom full of other guests hair. I was given vodka 3 times at the bar when I do not drink, I spotted them doing it, and refused to take the drink. My friend received numerous insect bites from the stagnant shower water that was outside his apartment. The food was awful, nice if you like pasta and fish. The restaurant looks like something from a hotel 20 years ago. The tables are worn, and the dining area needs modernising, in fact, the whole hotel needs modernising. It's definitely not 3 star or 4 star. I have never stayed in a hotel like this before, and I never will again. Customer complaints are ignored by the staff, and once they have pumped you for as much money as they can, they're not interested in anything you say. Furniture in the rooms and the bar area is plastic seating which is absolutely worn out, yellow weather stained. It's disgusting. I will NEVER return to Portugal again. If I were you, I'd give this place a wide berth. Don't agree to any additional charges even if they tell you that you'll get your money back, because you won't. The local tourist board should be made aware of this place as it's a total joke of a hotel. I could only give them one star when it should be minus 10!
Guest User
Stay Date Jul 2026
Other
8.0/10
Very good
Posted on Aug 10, 2026
Location is second to none rooms very dated and really need a cosmetic update On arrival to room the smell of smoke ( non smokers) was bad but CARLOS at reception offered a different room on next day or our room to be re cleaned which it was and to be honest the smell still lingered but that said the food was ok usual AI overall a bit of TLC and it would be worthy of its star status and we did enjoy our holiday
Guest User
Stay Date Jul 2026
Other
4.0/10
Posted on Aug 3, 2026
Hotel is dated rooms are bland and could do with a refurb we was in block A. the gym tennis courts and one of the pools advertised are achally in the hotel next door were u can also eat the food is better there! Food is awful what's ment to be hot is luke warm and its just all round bad You won't get drunk either as getting drinks from the bar isn't the quickest also snack from the pool area are poor and portioned for a toddler Mostly dissapointed with the hotel its self
Guest User
Stay Date Jun 2026
Other
8.0/10
Very good
Posted on Jul 30, 2026
The main thing this has going for it is definitely the location. Upon arriving at the reception, the bar and proximity to the beach just blows you away. I think we were lucky with the room as it was very nice with a stunning sea view, but heard other rooms need a bit of a tidy up. In general this can be said about the whole place really. It's not bad, but it does need to be upgraded. The food is good, we are not fussy and loved it but again heard others were less enamored. The restaurant and bar are very busy, and for the size of the place, needs more venues. It is ideally situated between old and new towns, we preferred the old town, but I have to say I've been years ago, and both have gotten far too busy. I get partying is a thing, but they are too busy, spoiling the places to be fair, especially the old town, which has lost its charm
Guest User
Stay Date Jun 2026
Other
6.0/10
Posted on Jul 25, 2026
Rooms very tired located in very hilly are npt suitable for disabled Food bland and very mediocre On arrival np towels or cutlery in apartment. Asked for upgrade willing to pay no availability ?? On the plus side pools beach and staff good. Would we stay here again NO
Guest User
Stay Date Jun 2026
Other
8.0/10
Very good
Posted on Jul 7, 2026
Honest review! The location of this hotel is fantastic, beach front and only 5 euros to either old or new town. Dated but clean accommodation, food ok, always something to eat, drinks good, staff helpful and friendly. Was lovely and relaxing Mon to Fri then got rowdy at the weekend but this didn't spoil our holiday although rowdy they were respectful and polite just a large group of lads having fun. We saw a family who showed less respect for their surroundings. I would definitely return at some point. Take the negative reviews with a pinch of salt.
Paula C
Stay Date May 2026
Family
8.0/10
Very good
Posted on Jun 28, 2026
Fantastic holiday - Ignore the negative reviews! Stayed here for a week early June as a family of 5 adults and can honestly say we had a great time. Pool area is busy and entertainment team do a good job. Food is good, always a number of options for breakfast, lunch and dinner, Dinner always includes meat, fish, pasta, fresh salad, chips and a kids option i.e. chicken nuggets, fresh fruit, bread and selection of desserts. Breakfast includes fresh fruit, juice or smoothies, cereals, yoghurt, cooked breakfast toast, continental options. Drinks include beers, local spirits, cocktail of the day (others are extra) soft drinks, slush (pool bar) hot drinks. Pool bar also does pizza, garlic bread, baguettes, toasties, crisps and ice cream tubs. Hotel itself is an odd set up logistically but once you find your bearings its fine, rooms are spacious, quite basic (no hairdryer) but were cleaned every day and fresh towels provided. Great views from the hotel and direct access to the beach. We would definitely return.
Guest User
Stay Date May 2026
Other
10/10
Outstanding
Posted on Jun 27, 2026
before coming to Monica Isabel Beach Club the review left me thinking this was a shabby hotel but i was very wrong. The outdoor pool is not heated because in Spain and Portugal outdoor pools are typically not heated,the food in the pool bar and restaurant was amazing with a wide verity and lots of options for different allergies and dietary requirements i am vegetarian myself and i was shocked about all of the different options for me. the room was clean and i had a lovely view from my balcony all of the trip was very pleasant the staff where lovely. in reception I asked how it would work because me and my family where leaving for a transfer in the early morning to the airport and we wanted to know if we would get breakfast and the hotel staff made us a packed breakfast completely free! i recommend you book a cave and dolphin tour at the Albuferia marina with algarve experience it was astonishing but don't book one with dream wave as me and my husband went to ask them if there where any spaces on the boat and they said they where OVERBOOKED! this is a really good hotel would recommend :)
Guest User
Stay Date May 2026
Other
2.0/10
Posted on Jun 15, 2026
Location was really good and reasonably close to the old town, which we did use the free bus for. Unfortunately so did 100's of others, bus was so overcrowded people had to stand up on the coach with no AC. Atmosphere was generally good and friendly. Although a large group of men arrived chanting football songs and shouting obscenities around the pool, when family's are enjoying them selves, didnt go down well at all (this continued for the rest of our stay)! As far as I am aware nothing was done about their behaviour from the hotel management. Evening entertainment was good although the kids disco with the same songs every night was a bit much to stomach. The bar terrace area was also far to insufficient for the amount of people staying, with cobbled floors ( not ideal or safe). Also dont expect a comfortable seat, they are cheap and plastic and not fit for purpose. We had an apartment, basic is too polite! There was literally nothing to our room, although the beds were comfy and the AC was excellent. Just like the entire hotel, it was like an abandoned building inside and out! Very decayed and falling apart, we didnt expect much but this shocked us for what we paid. All of the communal areas where the same, dilapidated and decayed and nothing in them to brighten them up, just empty! Lovely to be close to the beach and pool but again pool areas (same condition as the rest) was no where big enough for even half the guests staying. Buffet restaurant food was extremely poor (again our expectations were low before we arrived), very little choice for anyone. Hot food was always cold in the restaurant and the "snack bar" only served toasties or rolls which are made days in advance. Not what I call a snack bar! Needless to say for the first time ever we couldnt wait to leave. I do not recommend this hotel especially for the price we paid through on the beach.
Guest User
Stay Date May 2026
Other
2.0/10
Posted on Jun 11, 2026
This was the worst hotel experience I have ever had. The entire place felt more like a prison than a hotel, with a tired, run-down atmosphere that seemed stuck in the 1970s. Check in was awful, everything is so slow. We arrived 10am as organised by jet2 but could not check in till 4… so 6 hours to kill…. Drinks were ok but the cocktails were extra and you had to pay for. The food was so poor that we chose not to eat there so budget for eating out. We were happy to eat out but if you were on a budget this could be problematic. Felt like a canteen kind of vibe. Getting to our room was a nightmare. We had to walk through multiple buildings, cross a separate road, (all uphill) and navigate three different lifts, one of which was out of order. This made carrying luggage extremely difficult and inconvenient. 10 min trip to get to reception or the bar every day was just awful. The staff were rude, unhelpful, and showed little interest in resolving any issues. To make matters worse, in our room the patio did not close properly… someone had clearly put the locks on backwards making it impossible to shut! I felt unsafe and not secure, bathroom seems to flood a little when using the shower too. There were also people not staying on the complex parking next to our room and Heading off to the beach for the day, some were sales people or randoms not staying at the complex which only added to the uncomfortable atmosphere. Aircon was in the kitchen sitting area but not the bedroom! Very bizarre… Overall, this hotel was dated, poorly maintained, and offered very poor service. I understand you get what you pay for, but I would expect doors to lock, aircon as advertised and staff that engaged with customers. Totally unorganised. I would not recommend staying here and certainly would not return. Had to get drunk to get through it!
Guest User
Stay Date May 2026
Other
10/10
Outstanding
Posted on Jun 11, 2026
Great location, great staff, the animation staff were unbelievable my kids just had such a ball and can't wait to go back. The foam party was epic and so much entertainment for the kids. The hotel itself is a little dated but our room was massive with 3 balconies and very comfortable, the housekeeping staff were so lovely and nothing was a bother and cleaned daily. Was such a lovely holiday. The food is ok not terrible not fantastic but is nice. For us the animation team made the holiday