Econo Lodge East

There was homeless people hanging around outside, people smoking and drinking on the walkway, the room was dirty and had burn holes in the bed blankets, no towels in the bathroom or soap

Dirty. No shampoo or soap. Lots of shady characters wandering about the parking lot and walkways. Young women with no shoes going in various rooms and wandering the area. Broken steps and holes in the walls. Bed had hair on the sheets. Nice clerk upon checkin.

I will start by saying we always stay in budget hotels, but this one we rated bottom 2 ever. 1st we had to pay at check-in (even though reserved and paid online) as they didn't have the confirmation. The room was shabby. The AC unit was hanging off of the wall, but thankfully worked. Smoke alarm hung down. Big gap at front door. Bedsheet had a large tear in it. Multiple bugs in the room (not roaches thankfully!). No hand towels, bath towel was dirty. No shampoo, conditioner, lotion, or tissues in the room. I went and asked at the front desk and they said they were all out. I gave it 2 stars rather than 1, due to: 1- we weren't attacked and 2-we had stuff in the bed of the truck that wasn't stolen. 3- we did not get bedbugs. 4- the front desk clerks were polite and nice. 5- the pet fee was only $10, which is why we booked there. We will not stay there again.

The room was infested by roaches, and the stairwell was blocked by vending machines. I talked to the front desk, and he apologized, and cancelled my reservation. I reached out to ********** for a refund, but the hotel lied to them and said I was offered a different room, so I haven't been refunded. I reported the property to the City of Albuquerque, for the fire hazard, and requested a chargeback from my credit card company for the room.

This is the absolute filthiest and worst hotel in the city. Staff is awful. Do not stay there.

This room was absolutely disgusting in one of our rooms. There was either blood or poop splattered on the wall in our other room. Cockroaches were running up the wall. There were strange stains on the mattresses, and most of the furniture was broken or missing. Do not reserve a room at this hole of a hotel.

I was anxious that my credit card details were hand written on a pce of paper. The room had a hand mended cover on the bed. Was clean given it is an old building. The towels were small and thin.Didnt feel safe at all. More so the people in the area. Not necesarily the staff. Was ok but i feel coukd be cleaner

I did not feel safe getting out of my car. It was dark, and there were multiple groups of homeless and loiterers, old mattresses and furniture outside and police patroling the parking lot. I contacted ******* to ask for a refund. They contacted the hotel office who acknowledged the groups and said thats why there is an officer patroling and stated that it was competely safe. I was denied a refund from both the hotel and from *******. If I could, I would post pictures and screen shots of the conversation, but there is no where to load it.

Awful There were several unsavory folks hanging around in the parking lot. The room had stains in the ceiling. Pieces of the wall were missing along the bottom trim. The window had a large diagonal crack. The room smelled of cigarettes. The tub was dirty.