Brit Hotel Confort Nancy Luneville

Regarding the accommodation and facilities we felt there were no issues with the offer especially regarding the price. Rooms were clean and tidy, car parking was safe and off road and in general staff were friendly and helpful. BUT and it’s a big but the offer by the restaurant was massively overpriced. . 1. The restaurant is advertised as open until 2200 and we were told it was open until late on arrival. However when we asked to eat at 2015 we were politely told it was closed. 2 However we were told we could have drinks and a Croque Monsieur with Frites. Given the hotel is located on the outskirts of town we accepted. No menu was shown to us to identify prices. We ordered 2 large beers and a Croque Monsieur each for three people. When it came to paying the bill the total for the food and drinks came to E94.40. Eye watering! The two rooms we booked cost E97.00 We did confirm the price was correct for the food at the time of paying. We suggest any guests exercise caution when using the catering facilities here as there seems to be a lack of consistency and transparency and the price point is outrageous for the product.

I could not check in since ther was nobody in the reception and nobody picked up the phone. Got stranded in the middle of the night. The reservation was not found on the automatic check in system