Lavande Hotel (Altay Wubaili Fengqingjie)

A very good hotel, the rooms are clean. They offer shuttle service to the ski resort! There's also a laundry room, which is very convenient.

The room is spacious, and the surrounding area is very convenient. There's a charming street downstairs, and the ski resort also has shuttle buses to the vicinity of the hotel.

Overall, it's a significant improvement over 2023. The service level and quality at the front desk are much better. If I had to nitpick, the fact that the hotel front desk doesn't even have earplugs is a bit much.

The price-performance ratio is excellent, and the room is very comfortable. My only suggestion is to replace the faucets and showerheads with better switches.

The room was mediocre, and the air conditioner vent was noisy all night. The front desk called a technician to check, but he said the noise was constant in some rooms and couldn't be fixed. I couldn't sleep at all that night, and by 4 AM I had to change rooms and was too tired to sleep. I had to travel early the next morning, so I barely slept. It's definitely not worth 725 yuan per night. The service was extremely poor, and the after-sales service was slow and inefficient. I checked out on October 1st (National Day holiday), and as of today, October 14th, my complaint has still not been processed. I just filed a complaint with Ctrip, hoping to receive the compensation I deserve.