Altai Yunxue International Resort Hotel

The hotel front desk was great; they upgraded my room, which made for a very comfortable stay. The heating was excellent – I only needed a short-sleeved shirt indoors. It's super convenient for getting to the ski resort. Even though I only stayed one night, I'd definitely come back if I get the chance! I've fallen in love with skiing 🎿 and hope to return next ski season.

From the moment we were picked up at the airport, we experienced exceptional and attentive service. When my child complained about being hot, the driver immediately turned down the AC and even entertained them. The front desk staff were incredibly welcoming and gave us fantastic recommendations for dining and activities. We had booked two different rooms, but they thoughtfully upgraded us so we didn't have to switch. The duplex room overlooked the ski slopes and had a sauna – perfect for unwinding after a day of skiing. When we couldn't find a taxi for dinner, they even helped by calling out to a group of drivers, which was incredibly effective. The hotel itself is only a 5-minute walk from the ski equipment hall, which is very convenient, and you can store your gear there. They also offer free laundry, drying, and ironing facilities. The managers and staff in both the restaurant and our room were all very kind. This will definitely be our go-to hotel for skiing at General Mountain next time!

Very close to the ski resort, which is super convenient. The room was clean and the service was excellent.

Just a five-minute walk from Jiangjunshan Ski Resort, the room was decent. The front desk staff, Tutu and Achu, even gave us a cute plush toy as a welcome gift! We were a group of four, and they also provided breakfast and extra gifts. Thumbs up!

The soundproofing is poor, which affected my sleep. The front desk staff had a bad attitude and poor service awareness. The room's cleanliness was just okay. The housekeeping staff didn't seem to understand the 'Do Not Disturb' light; it was on the whole time, but they still burst into the room while I was sleeping, which was incredibly startling. I had specifically told the front desk not to enter the room, and the 'Do Not Disturb' light was on, yet when I returned, it was clear someone had been inside. I really don't get it.