Reviews of The Grand Plaza Hotel Smouha

The internet was really good, and the facilities were quite modern. There's also security downstairs, which made me feel very safe.

Works weel for 1 night, great staff , noté interior to visit once

Nice place and the staff are very helpful

Its not bad for what it is, wouldnt say 4 star standard but acceptable

We really enjoyed our stay it was amazing, they were very helpful

They place not bad

Amazing and beautiful place

Hotel location is nice, very close to shopping mall, and breakfast is good.

Beautiful hotel

Nice hotel staff good

It can only be said that it is an old-fashioned luxury hotel in Egypt. It is not as good as the best but better than the worst. If you are not picky, you might as well stay there. It is much more reliable than ordinary B&Bs.

It's conveniently located near the mall. The rooms are clean. The reception staff are very friendly and helpful, so I had a pleasant stay.

I am very disappointed with my stay at this hotel and will never come back and will not recommend it to others. First of all, the cleanliness of the room was very poor. When I first checked in, I found obvious stains on the carpet, the faucet in the bathroom was leaking, and the overall hygiene was not up to standard. Secondly, the service attitude of the hotel was also unsatisfactory. The front desk staff was indifferent to the needs of the guests, and the waiting time during check-in was too long without any explanation or apology. The most disappointing thing was that the breakfast options were very limited, the quality of the food was not good, and it didn't feel fresh. Overall, this stay did not meet my expectations of this hotel at all. I hope the hotel management can face these problems and improve them.

I had a great experience staying at this hotel! First of all, the hotel is in a very good location, with a peaceful and beautiful environment and convenient travel. The reception staff at the front desk were warm and friendly, and the check-in process was quick and efficient, which made me feel very welcome. The room was spacious and bright, well-equipped, and the bed was comfortable, which ensured that I could enjoy a good sleep every night. I especially liked the view from the room, which was really refreshing. The hotel's catering service was also excellent, with a rich variety of breakfasts and unique flavors, and every meal made me linger. I especially recommend their buffet, which is fresh and delicious and definitely worth a try. In addition, the hotel's gym and swimming pool facilities are also very complete, allowing me to keep exercising while traveling. Overall, I was very satisfied with this stay and I sincerely recommend it to everyone! I will definitely visit this hotel again.