We came to Almaty for Till Lindemann's concert at the Almaty Arena. We were looking for a hotel close to the arena (or at least closer to the area). We chose Ali, which more or less suited our needs. We arrived at the venue and thought it would be a hotel, but it turned out to be an apartment-hotel in a residential complex. There was no free entrance, only a key card (we encountered people who let us in). After that, we figured it out, entered the building, and went up to the floor. There was no reception. We called the hotel number provided and were told that someone would be with us shortly. We were met by a sweet little boy (we understood he was helping his dad): he checked us in, helped us with everything, explained everything, and left. The room was nice, just like the photo: beautifully renovated, the heating worked (it was warm), Wi-Fi, three wide single beds, a TV, a wardrobe with slippers, bedside tables, a bathroom with a shower and bath accessories (a sewing kit would have been wonderful). There's a washing machine in the common hallway for washing clothes, as well as an electric kettle. A microwave would have been welcome, though. Overall, we liked everything: it was quiet and peaceful to sleep. But there were a few unusual details: the mattress was very thin and hard, like wood, making it uncomfortable to sleep on; we're used to completely different mattresses. Also, the TV was entirely in Chinese. We couldn't even reconfigure it to English, let alone Russian. We called the owner, who said the TV was only in Chinese and he didn't know how to reconfigure it. He said, "Don't touch it, it's broken." It was a bit boring without TV... Oh well... Overall, I liked everything. No one bothered me or disturbed me. 😊 👍
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