The Jerai Hotel Alor Star
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The Jerai Hotel Alor Star

Stay at The Jerai Hotel Alor Star in Alor Malai, a 3-star hotel with 8.2/10 from 167 reviews. It offers good value with quality service, and prices start from US$45.

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

Dataran Masjid Zahir: 0.28 km away

Kedah State Library: 0.27 km away

Medan Bandar Alor Setar: 0.26 km away

Amenity Highlights

Pets policy: Pets are not allowed.

Food & Drink: Room service, Cafe, Restaurant, Convenience store/kiosk, Halal meals provided, Alcohol-free property

The Jerai Hotel Alor Star

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Highlights
Comfy rooms
Ideal location
Free parking
Amenities
All amenities
Property Description
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The staff is friendly. Spacious room & great location. Easy access of parking.
Surroundings
Airport: Sultan Abdul Halim Airport
(11.9 km)
Train: Alor Setar
(930m)
Train: Anak Bukit
(8.4 km)
Landmarks: Medan Bandar Alor Setar
(270m)
Landmarks: Kedah State Library
(270m)
Landmarks: Dataran Masjid Zahir
(280m)
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3

Family Room With Shower

Bedroom 1:2 Single bed ● Bedroom 2:1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Room Details
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6

Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
TV
Private toilet
Room Details
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2

Junior Suite

1 Sofa bed and 1 Double bed
Free Wi-Fi
Air conditioning
Private bathroom
TV
Private toilet
Room Details
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12

DELUXE SUITE

1 King bed
27m² | Floor: 8-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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7

Superior Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Average for similar properties in Alor Setar
Most Mentioned
Review summary
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Cleanliness: Multiple reviews highlight the cleanliness of rooms, bathrooms, and common areas. Guests appreciate well-maintained facilities, including comfortable beds, clean bedding, and functional amenities like ironing boards and prayer mats.(based on 5 reviews)
W‍o‍n‍d‍e‍r‍B‍O‍Y‍z
February 1, 2026
The hotel is very cozy and clean. Unfortunately, the breakfast buffet was quite slow in topping up the dishes, which affected the overall experience. Everything quite okay!!
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
February 1, 2026
I've checked into The Jerai Hotel many times now and I'm always very satisfied. The room is tidy and clean. The city view is great, both day and night. Breakfast is delicious and fulfilling. The bathroom is clean, though the hot water in the shower sometimes works and sometimes doesn't. Parking for guests is easy and free in front of the hotel. I would definitely stay here again.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 4, 2025
Hotel paling mudah n cepat nak check in and check out. Very recommended! Selesa, mudah parking, rasa selamat even stay sorang! Will repeat again soon.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 27, 2025
Highly recommended because location is in the heart of Alor Setar. Walking distance to many attractions But bring your own shampoo and shower gel because they will just give u universal shampoo Ample free parking
S‍h‍a‍r‍i‍f‍a‍h‍ ‍N‍o‍o‍r‍ ‍K‍a‍s‍l‍i‍n‍a
August 30, 2025
The Jerai Alor Setar is an excellent choice for guests looking for a convenient location in Alor Setar. It's close to shopping malls, and dining options are easily accessible.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 2, 2026
reception staff nit make wake up call as per resuested requested ( 6am) I called reception staff on evening ( time 2030-2200) male reception staff pick up the phone in the morning 02 Feb NO WAKE UP CALL
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 25, 2026
Great location for seeing the sights. Modern hotel with room comfortable but a bit tired in places e.g stained shower tiles. However good value for money. The food in the restaurant was tasty but we had to ask for it to be heated up. Breakfast had a reasonable selection for westerners. Staff very helpful.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 4, 2026
The front desk officer was in polite when we seek clarification about the poor service air conditioning unit.

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MYR 50.00 (approx. US$12.72) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Number of Rooms: 96
Phone:+60-4-7335917
Email:thejeraias@thejerai.com.my
With a stay at The Jerai Hotel Alor Star in Alor Setar, you'll be within a 10-minute walk of Pekan Rabu Complex and Kedah Royal Museum. This hotel is 0.6 mi (1 km) from Istana Kuning and 0.6 mi (1 km) from Aman Central.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.

Satisfy your appetite for lunch, dinner, or brunch at Seribu Gantang Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.

Make yourself at home in one of the 120 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and coffee/tea makers.

You might be wondering

What are the check-in and check-out times at The Jerai Hotel Alor Star?

Check-in time at The Jerai Hotel Alor Star starts at 15:00, and check-out time is by 12:00.

Does The Jerai Hotel Alor Star have a pool?

No, The Jerai Hotel Alor Star does not have a pool for guests.

Are pets allowed at The Jerai Hotel Alor Star?

No, pets are not allowed at The Jerai Hotel Alor Star.

Does The Jerai Hotel Alor Star serve breakfast?

No, The Jerai Hotel Alor Star does not provide breakfast.

How much does it cost to stay at The Jerai Hotel Alor Star?

Room prices at The Jerai Hotel Alor Star vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to The Jerai Hotel Alor Star from the nearest airport?

The nearest airport is Sultan Abdul Halim Airport, located about 18 mins from hotel by car (11.9 km) away.

What’s the cancellation policy at The Jerai Hotel Alor Star?

The cancellation policy at The Jerai Hotel Alor Star depends on your room type and booking terms.

Does The Jerai Hotel Alor Star offer airport transfers?

No, The Jerai Hotel Alor Star does not provide airport transfers for guests.

About This Property

Nearest AirportSultan Abdul Halim Airport
Distance to Airport11.86KM
Nearest Train StationAlor Setar
Distance to Train Station0.93KM
Average Price FromUSD150
Hotel Star Rating3