Hyatt Place ATL Alpharetta North Point

The hotel was noisy day and night. It seemed that the hotel is under renovation. The elevators dont work, water supply is inconsistent and the internet is unavailable. I was truly disappointed and inconvenienced.

The property is under construction in various areas and the noise from 7 AM until 7 PM was significant. While there is a sign out that said it is under construction. It should’ve been noted as reservations are being made. The other issue was the hot water took almost 5 minutes to get fully hot which is ridiculous.

We reserved this hotel because of it's proximity to our relatives home, and we've stayed in many Hyatt Places before and had good experiences. This one was a bomb from the beginning. The first room they checked us into, the door didn't even close - all you had to do was push from the outside and it would open. They moved us to another room, and it was obvious the door had been broken into before, grooves next to the door knob looked like someone had used a screwdriver to get in. There was construction going on, construction dust and debris everywhere. Elevator was a mess, broken buttons on panel. Our sink wouldn't drain. New flooring is super noisy to walk on at night.No privacy in room, sink area faces beds and is open to room. Zero air flow in room, the a/c unit was filthy and squeaked constantly when we turned it on. Specifically asked for room service one day because we were leaving for afternoon, never came. They had fresh bottled smoothies in the cooler that were warm, not chilled, and tried to sell us one. NO thanks, didn't care to add food poisoning to the list. The breakfast was awful, the powdered eggs and turkey sausage patties were literally in someone's le crueset pots like someone had just brought them from their kitchen, and tasted horrible. The last straw was when we returned one evening the fire dept. was walking in with us - the manager was stuck in the elevator that had finally stopped functioning. We gave up and checked out the next day - total disaster!

The elevator in the hotel had a missing button. To go down from the fourth floor, you had to press the up arrow. Outside in the hotel parking lot near the dumpsters were furniture and boxes. They had a sign on the door saying there was reconstruction going on but I didn’t see any workers.

Very family friendly with multiple beds/ sofa pullout. Not having to make breakfast is a plus

Only thing was the a/c unit cleanliness. My girlfriend was sick every night and only when we were in the room with the a/c on. We took a picture with the flash on and she was unhappy with the results.

I have stayed at many Hyatt Places in various cities. This was by far the worst I have ever stayed in. It was being renovated, however, the room had missing furniture, no lights except for the sink light, no garbage can, no bedding for the pull out sofa, one elevator was working with button missing, and worst of all, ants. In fact, I was woken by an ant crawling on me. That was the final straw so we got up and left. We went to the lobby then saw the construction crew eating the free breakfast and taking up most of the tables and chairs. Disappointed is an understatement.

construction - not all outlets working in room, minimal lighting, tiny ants, dorm refrigerator just sitting out.