Costa Blu Beach Resort, Trademark Collection by Wyndham

Costa Blu Beach Resort, Trademark Collection by Wyndham Reviews

Costa Blu Beach Resort, Trademark Collection by Wyndham

6.5 Miles, North Ambergris, Caye San, Ambergris Caye, Corozal, BelizeView Hotel Details
Costa Blu Beach Resort, Trademark Collection by Wyndham
Costa Blu Beach Resort, Trademark Collection by WyndhamCosta Blu Beach Resort, Trademark Collection by WyndhamCosta Blu Beach Resort, Trademark Collection by Wyndham
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Costa Blu Beach Resort, Trademark Collection by Wyndham Guest Reviews

3.8/5
Good
36 Reviews
Verified reviews
Location3.8
Amenities3.8
Service3.8
Cleanliness3.8
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Positive reviews(30)
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Negative reviews(6)
Guest User
Checked in May 2023
Other
3.0/5
Posted on May 19, 2023
First the good. Very friendly, helpful, & accommodating staff. Clean rooms, comfortable bed, beautiful view. Very quiet and relaxing! A few things that aren’t bad, just would’ve been helpful to know. The food at Costa Blu is pricey! Same meal in town less (ex: $20 omelette + $4 USD for toast) at Aji tapas bar, $11-USD including toast) also MANY things on the menu were unavailable (even jelly for the toast at 7 am)…. In the room, no tissues or lotion was provided. SERIOUSLY! DO NOT FLUSH A SINGLE PIECE OF TOILET PAPER! Or you get to have a super awkward encounter with the nice maintenance man. The pillows are very flat, and there is a woodpecker who wakes up at 5:06 am every morning and is intent on waking you up as well. I guess more time to enjoy the day. :) they say it’s a resort, I guess I was expecting a little more… there is no spa, but they had two excellent massage therapists come to our room, which was nice. At other resorts, they have enough staff to bring you drinks & check in onyou throughout the day. If you wanted anything at costa blu, you had to go to the bar to get anything you needed. (Wayne was very helpful) They did have construction, but we were on the other side of the resort, and they seemed to keep reasonable hours. It was not intrusive at all. They are building new buildings to sell, that’s where the money is going. Everything else was slightly on the run down side. But still functioning. There are a bunch of “Wishwilly” iguanas. They are really neat to see…. But no one cleans up after them at all. You need to watch where you step. The AC mostly worked great and they have really nice fans in the rooms. The deck was really nice, sunny on the top floor, shaded on the bottom floor. We spent one day at the resort just relaxing, but with the prices of food, we ended up going into town for almost every meal, which was a neat experience. It really is 6.5 miles to town on a VERY bumpy road, Belizian speed bums :) (they do mention this, but it’s hard to really get it until you’re there. Pedal to the medal in the golf cart 35 minutes) we rented a cart for the week with a private company as Costa Blu was more expensive. That gave us the freedom to come & go as we pleased. We did not really notice any misquitos or biting bugs until the last day. Hubby got a couple of bites. There were a couple of cockroaches in the bathroom, but I think that’s pretty unavoidable in a tropical climate. I don’t think we’d stay at Costa Blu if we returned, the price was good, but it’s more convenient closer to town. I was thinking you could snorkel right from the resort, you can’t… it was very windy so we never tried the paddle board or kayak. (Which were available and looked to be in good condition) Also, you can’t just walk into the water at all. It’s not a sandy beach. There is a retaining wall, but it seems that is normal for most of the resorts. So, overall a solid 3 stars mainly for the cleanliness of the room, the few staff we had interaction
Response from Property: Good Day, Please note that we apologize for the inconvenience and will take note of this situation so that it doesn't happen again. We would also like to take this opportunity to clarify some pointers. Please note that a Omelet + Toast at Costa Blu has a cost of 12 USD Coffee has a fee of 4 USD. Our resort is surrounded by wild life . We have a lot of bird and lizards etc., Wood peckers are included. We try to keep them away but mother nature is bigger than us. We appreciate a honest review and will take note and work on the areas that need to be improved. Thank you for choosing Costa Blu Beach Resort, Trademark Collection by Wyndham.
aywtina
Checked in Sep 2023
Other
3.0/5
Posted on Sep 3, 2023
It would have been nice to have more information about travel from island to island and mode of transportation. If we had known the resort was so far away from the city, we would have chose something closer to civilization,
Guest User
Checked in Jun 2023
Couples
5.0/5
Outstanding
Posted on Jun 30, 2023
This this hotel was very relaxing had everything anybody would need to enjoy a wonderful Caribbean vacation. Rooms were large enough whenever you went in them to re-relax and recoup from a wonderful day in the sun the buildings for spacious for a part in a perfectly relaxing crowd.
Response from Property: Good Evening, Thanks for taking some of your time to rate us. We Appreciate your honest review. Thank you for choosing Costa Blu Beach Resort, Trademark Collection by Wyndham.
Guest User
Checked in Jun 2023
Couples
1.0/5
Posted on Jun 1, 2023
The staff is amazing. The food is good (as is everywhere on the island). The property itself is rundown and poorly maintained. It is clear that this is a result of the lack of funding and investment to the place. Avoid this property as much as possible. You will be much happier staying at an Airbnb (like we did) if other hotel chains are cost prohibitive as they tend to be on this tiny island.
Response from Property: Good Evening, We apologies that we were not able to meet your expectations. Indeed we are currently undergoing some remodulations. We hope that you can experience the massive changes that are happening in a near future.
Guest User
Checked in May 2023
Couples
4.0/5
Very Good
Posted on May 10, 2023
We enjoyed our stay at Costa Blu on Ambergris Caye. The staff was attentive, personal and professional. The view is exceptional no matter where you stand. The grounds need some attention, and yet - overall - we would stay there again.
Response from Property: Greetings from Sunny Belize. We appreciate that you took some of your precious time to place a review. Thanks for the honest review. thanks for the feed back we will take immediate action on the area, to improve our guest satisfaction. Thank you for choosing Costa Blu Beach Resort, Trademark Collection by Wyndham.
Guest User
Checked in May 2023
Other
4.0/5
Very Good
Posted on May 9, 2023
We loved the atmosphere, space and amenities offered at Costa Blu. We stayed for 6 days and spent a good amount of time both lounging at the hotel and out & about. It is vital to rent a golf cart from one of the services in town. We thought it was so fun zipping around the island, but it is definitely necessary to get anywhere independently. The hotel itself has lovely grounds and a lovely staff. Big shoutout to Jaime as he was our main bartender through our stay. We weren't looking for a super fancy room and the construction didn't really bother us. My only critique is that the bed in our room was far too soft and we slept pretty uncomfortably on the back half of our trip.
Response from Property: Good afternoon, Thank you for taking the time out to rate us. We Appreciate your honest review and will do our best to fix the bed situation. We hope to see you soon. Thank you for choosing Costa Blu Beach Resort, Trademark Collection by Wyndham.
Guest User
Checked in Apr 2023
Other
4.0/5
Very Good
Posted on Apr 29, 2023
I recently booked a 4 day vacation at Costa Blu with my daughter and girl friend. I loved the location even though it was a 35 min golf cart ride into San Pedro town. My husband Paul and I had traveled to Ambergris Caye in November of 2022 and wanted that secluded vibe. We stayed on the north side of the island and one day out on the golf cart we found Costa Blu and decided then that we would stay there the next time we visited the island. We enjoyed the golf cart ride in and out and up and down the beautiful island ,we also enjoyed all the places we discovered along the way. Costa Blu is located on the north side, beautiful views, incredible staff, the food at the restaurant was wonderful, the rooms might have been dated but they were clean and I want to say thanks to the housecleaning staff!! I loved the pool and the bar. I did notice the construction and remodeling that was going on but it did not take away from the fantastic experience the staff and the property delivered. Thanks to everyone on the Costa Blu team. We will be back
Response from Property: Greetings from Sunny Belize. We appreciate that you took time to leave us a honest review. Hope to see you seen. Have a wonderful day. Thank you for choosing Costa Blu Beach Resort, Trademark Collection by Wyndham.
Guest User
Checked in Apr 2023
Other
4.0/5
Very Good
Posted on Apr 23, 2023
We really enjoyed our stay at Costa Blu! The staff was friendly and helpful. They *are* in the process of doing some construction on the property, which was kind of noisy, but the staff was super apologetic about it. Otherwise, it was really relaxing and quiet, and the construction noises were not constant. I did not feel, as other reviews have noted, that the accommodations were run down. The room we had was clean and well-kept, and we enjoyed having a private patio overlooking the water. The AC worked great, and both meals we had at the resort restaurant were really good. We definitely recommend renting a golf cart (not from CB; too expensive) to get around the island. The beach and pool area at CB were well-kept, raked each day, but know that you can't just walk along the water/beach due to the sea moss. We enjoyed dips in the ocean at the end of the pier and at Secret Beach. I also received a massage through the spa services offered at CB which was so lovely. We definitely recommend staying here if you're looking for a quiet, relaxing getaway that's out of town!
Response from Property: Greetings from Sunny Belize. Thank you for choosing Costa Blu Beach Resort, Trademark Collection by Wyndham.
Guest User
Checked in Apr 2023
Other
3.0/5
Posted on Apr 23, 2023
Views at this property were amazing. Our room was fair compared to the price paid. We found a few bugs in the room but, didn’t make a big deal. The service was at very most ok. One day we were at the bar and ordered drinks, some other people came and ordered the same drinks but, we got noticeably smaller drinks. At least 4 items we wanted to order from the food menu weren’t available. On our last night there we ordered food through room service, after an hour had past, we were told we had to pick something else because our order wasn’t put in. They STILL sent an incomplete order and said they would be back to rectify and no one showed up so, I went to bed hungry. No one ever called to say they weren’t coming, just didn’t show up and when I went to check on it, everything was shut down, with nothing else was open that time. I messaged the WhatsApp number to inquire about the food only to see that my message had been read but, never responded to
Response from Property: Good Day, Please note that we apologize for the inconvenience and will take note of this situation so that it doesn't happen again. The resort is undergoing a renovation that is due to be completed in the next 6 months, we hope that you can consider visiting us one more time to witness the changes. We appreciate a honest review and will take note and work on the areas that need to be improved. Thank you for choosing Costa Blu Beach Resort, Trademark Collection by Wyndham.
Guest User
Checked in Apr 2023
Other
4.0/5
Very Good
Posted on Apr 10, 2023
There is construction going on which is not a problem but alarming when you first pull up. The rooms were dated but clean and everything worked as it should. The view was gorgeous, since it was an adults only place it was quiet, was a 35-40 on a gold cart from San Pedro and actually thought I wouldn’t like staying that far north but really enjoyed the low keyed pace. That staff of Lotion, Wayne and Allison was really what made it the fun, only wish the best for them in what ever they choose to do- it is changing hands from Wyndham to another brand in the near future.
Response from Property: Greetings from Sunny Belize. Thanks for taking some of your time to eave us your review. Hope to see you. The boys wish you a wonderful day. Thank you for choosing Costa Blu Beach Resort, Trademark Collection by Wyndham.
Guest User
Checked in Apr 2023
Couples
1.0/5
Posted on Apr 10, 2023
This place is falling apart. Take heed of the other poor ratings. Don't make the mistake I made. The resort is not well kept. The pool furniture and umbrellas are falling apart. The walkways are lightweight dangerous. The restaurant is average. The pool is quite small and there is no beach. The rooms are comfortable, well air conditioned (a necessity), and have clean water. The staff is very nice, but the physical buildings are not well-kept.
Response from Property: Good Day, Please note that the resort is undergoing a renovation that is due to be completed in the next 6 months, we hope that you can consider visiting us one more time to witness the changes. We apologies for not meet your expectations. We appreciate a honest review and will take note and work on the areas that need to be improved. Thank you for choosing Costa Blu Beach Resort, Trademark Collection by Wyndham.
Guest User
Checked in Mar 2023
Couples
4.0/5
Very Good
Posted on Mar 3, 2023
This was our first time visiting Belize. We did some research and chose Costa Blu. It is 6+ miles north of San Pedro. Which is a nice ride. We liked the north part of the island. The resort is clean and has everything that you need. It is definitely showing signs of wear and hopefully the construction on the lower villas will be as beautiful as their renderings in the lobby. The staff is amazing and make you feel welcomed. We will definitely be back.
Guest User
Checked in Feb 2023
Couples
4.0/5
Very Good
Posted on Feb 27, 2023
Great staff and very private for couples. This was our third stay in 6 years. Wonderful food and bar. Grounds and rooms have aged a bit. New villas are under construction but could take several years.
Response from Property: Hello Dmccol766134, thank you so much for taking the time to share about your experience at Costa Blu Beach Resort, Trademark Collection by Wyndham. We're greatly satisfied to know that you enjoyed our remote location for the third time, and we hope to see you soon again. We are indeed under construction with more beautiful amenities to come. Thank you once more for choosing us!
Guest User
Checked in Feb 2023
Couples
3.0/5
Posted on Feb 27, 2023
First and foremost, the service here was excellent. The following are reasons for only 3 stars: 1) the hotel is located very far from the San Pedro city center. By golf cart it’s approximately 35-40 minutes, most of which is on a very bumpy road (the resort also offers transport for $45 one way, which is the cost of a 24hr golf cart rental); 2) as previous reviewers mentioned, the hotel rooms are a bit outdated; 3) the room amenities were just OK- the shower had low water pressure with a very difficult time adjusting the temperature (either scalding hot or very cold), our bed was sunken in at parts which made it a bit uncomfortable, the front door did not align with the frame and there was a sizable space at the top for insects to enter (they didn’t during our stay); 4) the distance from the city center made the resort feel secluded - there were a few other guests out and about but really it was pretty desolate. You can’t simply walk down the street to a bakery, restaurant, or grocery store as you can with other resorts near the San Pedro city center. The good parts: the pool is immaculate, the waterfront view is beautiful, the pool bar was a full bar (we didn’t end up spending time at the bar, however, due to only staying for one night). Overall only three stars for the above reasons, but again the staff were all super friendly and helpful, they went out of their way to make us comfortable. None of the above issues were their fault
Response from Property: Hello Hailey, thank you for sharing about your stay at Costa Blu Beach Resort, Trademark Collection by Wyndham. The property offers seclusion, tranquility and relaxation so it's purposefully located 6.5miles north of San Pedro town. Our location is made clear and available online to guests when they book the property. Golf Cart rentals do not have the same price as the transfer service, however, it is indeed the most cost effective way to explore the island. Our suites are currently under renovation so we hope you give us a second chance to welcome you back to fully renovated suites and enhanced services. We truly appreciate the comments on our staff and you're overall feedback.
Guest User
Checked in Feb 2023
Couples
2.0/5
Posted on Feb 27, 2023
Beautiful location. Service staff is great. Water was out for several hours on two days during our stay. Internet was slow and unstable. Food was unremarkable, vegetables were consistently overcooked.. Fitness room was useless; two old dirty exercise bikes and rusted weights. Made snorkel arrangements with the front desk and were picked up at the dock, which was very convenient!
Response from Property: Hello, thank you for taking the time to share about your stay at Costa Blu Beach Resort, Trademark Collection by Wyndham. We apologize for the inconveniences you experienced during your stay. Rest assured we'll further review the feedback in an effort to better enhance our services where needed.