Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.4
Amenities7.4
Service7.4
Cleanliness7.4
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All reviews(2)
Positive reviews(1)
Negative reviews(1)
Guest User
Stay Date Feb 2024
Other
2.0/10
Posted on Mar 11, 2024
Our stay at Costa Blu is one that we will never forget for a lifetime. As world travelers, this was our first time to visit Belize and our last time. Never before have we encountered being infected with Bed Bugs and are still suffering the residual effects. For our week stay, we thought that using a significant amount of OFF spray would fend off the mosquitoes from the bites that would appear each morning. Even our neighbors in next door building shared similar stories about blister bites. On the last morning, we Googled bed bug images to compare our blister bites to mosquito bites and then inspected the bed to see if there was a correlation. Sure enough, we found bugs in the sheets. Upon checkout, we alerted the young staff at reservation desk and they apologized for the inconvenience and said they could have put us in another room earlier that week. This would not have resolved much as the rooms are infested due to housekeeping spread of infestation with linens. Upon returning home, we had to wash every single item including backpacks, shoes, luggage in an effort not to infest our home. In addition, we are self-monitoring and managing the topical infections for proper healing.
aywtina
Stay Date Aug 2023
Other
6.0/10
Posted on Sep 3, 2023
It would have been nice to have more information about travel from island to island and mode of transportation. If we had known the resort was so far away from the city, we would have chose something closer to civilization,