Rayan Hotel Suites

This is a great budget hotel suite, fantastic location and a massive room with fridge TV and air conditioning including tea and coffee making facilities. The staff were friendly and at a very reasonable price. The hotel suite deserves a 5* rating because of the location which is close to all the amenities however the bathroom room was of poor standard and a lot of insects were flying around especially in the bathroom. The drains needed sorting out as on one night the smell was very strong at about 1am in the morning. This hotel claims to be wheelchair friendly but unfortunately it's only wheelchair friendly if you are not travelling alone. I phoned the hotel on two occasions before arriving to inquire about facilities for wheelchair users and was told I can enter the hotel via a ramp used for luggage but unfortunately the ramp was very steep although they did offer to help me when needed. I also wasn't informed that the dining room was not accessible although there was a lift to the bedroom. They were kind enough to bring the breakfast to my room although it was tasteless. There was a ladies long hair on the bedsheet and the cleaning of the room could be improved. I do hope the management will take my advice and publish the correct information regarding facilities for wheelchair users especially for those who are traveling on their own like myself.