Amsterdam the Crane by Yays
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Rooms and Guests
1 room, 2 adults, 0 children
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Amsterdam the Crane by Yays
34 Surinamekade, Amsterdam, 1019 BH, Netherlands
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With a stay at this aparthotel in Amsterdam (Amsterdam East), you'll be a 4-minute drive from Passenger Terminal Amsterdam and 8 minutes from Anne Frank House. This upscale aparthotel is 3.1 mi (5 km) from Dam Square and 3.5 mi (5.7 km) from Rijksmuseum.Show More
We Price Match
3.5/5Cleanliness: 5.0
All 1 Review
Amenities
Public ParkingWi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: Nieuwmarkt
(3.9 km)
Metro: Waterlooplein
(4.0 km)
Airport: Schiphol Airport
(25.7 km)
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Rooms
Guest Reviews
Policies
Services & Amenities
15
the Yays-Crane Apartment
1 King bed
Non-smoking
Air Conditioning
Refrigerator
River View
Towel
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Guest Reviews(1)
3.5/5
Verified Reviews- Cleanliness5
- Amenities4
- Location4
- Service1
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. US$1.20). Trip Coins can be used to save instantly on room rates.
Edmund Liu
April 18, 2024
這是我有生以來，住過百家飯店後的第一次給一星負評。
1. 沒有任何人會辦理你入住
2. 唯一的聯絡方式，就是打荷蘭+31國際電話給他們
3. 沒有辦法打國際電話？恭喜你，**吧
4. 我拼命在網路上找各種方法（當時氣溫9度淋雨），最後在Airbnb 上找到他們有「聯絡房東」功能才找到人。
5. 對方告訴我，「你要入住要來我們以下這個地址才拿的到鑰匙」哈囉！！！！？？？你們為什麼沒有在入房通知信裡面提到這個！？包括Trip.com也完全沒有告知！
6. 我到了該地址（他們另外一家飯店的位置），該櫃員被主管推出來擋炮火，不停跟我說這不是他們問題，是trip.com出包沒有告知我聯絡地址（笑死，所有訂房網站的飯店資訊跟聯絡辦法，都是飯店方填寫上傳，以為我好騙？）
7🤬最讓我生氣火大，是我要求主管處理出來說話，他的所有主管全部迴避，說什麼現在不方便，要他自己承擔。
第二天退房我要求再次打給主管，櫃員給我一樣答案，說「我完全聯絡不上任何人」
連鎖集團YAY,飯店六七家在開，這就是他們的處理方式，迴避，推卸，不補償。沒有客服，沒有email，沒有線上助手，什麼都沒有。
這種飯店你敢住？？？
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Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
The property will provide check-in details after booking
To check-in, contact the property 3 days in advance
Child Policies
Children cannot stay at this hotel.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
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Property Description
- Number of Rooms: 1
With a stay at this aparthotel in Amsterdam (Amsterdam East), you'll be a 4-minute drive from Passenger Terminal Amsterdam and 8 minutes from Anne Frank House. This upscale aparthotel is 3.1 mi (5 km) from Dam Square and 3.5 mi (5.7 km) from Rijksmuseum.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Make yourself comfortable in this air-conditioned apartment, featuring a kitchen with a full-sized refrigerator/freezer and an oven. There's a private balcony. A flat-screen television with cable programming provides entertainment, while complimentary wireless internet access keeps you connected. A private bathroom with a separate bathtub and shower features a deep soaking tub and complimentary toiletries.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Make yourself comfortable in this air-conditioned apartment, featuring a kitchen with a full-sized refrigerator/freezer and an oven. There's a private balcony. A flat-screen television with cable programming provides entertainment, while complimentary wireless internet access keeps you connected. A private bathroom with a separate bathtub and shower features a deep soaking tub and complimentary toiletries.
Services & Amenities
Most Popular Amenities
Public ParkingAdditional charge
Wi-Fi in Public AreasFree
Internet
Wi-Fi in Public AreasFree
Parking
Public parking is available off site, and Fee charged, €4.50 (approx. US$4.80) Hourly. Reservation not needed.
Public ParkingAdditional charge
Public Areas
Non-Smoking in All Rooms
No Smoking in Public Areas
Languages Spoken
Dutch
English