Select your travel dates to check room availability
We Price Match
1 night
Swissôtel Amsterdam Guest Reviews
4.1/5
Very Good
50 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.5
Amenities3.9
Service4.1
Cleanliness4.0
Filter by:
Sort by:
All reviews(50)
Positive reviews(47)
Reviews with photos/video(13)
Great location(18)
Friendly owner(9)
Awesome stay(6)
Negative reviews(3)
Janice
Classic Double Room
Checked in Nov 2024
Travel with friends
11 Reviews
4.7/5
Amazing
Posted on Jan 21, 2025
Perfect location as it is located right on the main streets where all the hustle and bustle is at yet quiet enough for a good night’s sleep.
Service was impeccable as the staff were all helpful and friendly.
Amenities wise, we had a kettle that was rusty but that got replaced quickly after we made a call to the reception. The air-conditioning wasn’t the best either but the very efficient staff helped to fix it and it was much better for the subsequent nights.
Room was pretty dated but quite well-kept except the bathroom where the underside of the toilet seat was not cleaned and had visible stains.
Overall a relatively good stay at the Swissotel and would recommend to all!
Mantatlam
Premium Twin Room
Checked in Jul 2024
Family
3 Reviews
4.5/5
Great
Posted on Aug 14, 2024
Excellent location and excellent staff, tram station (Dam) just in front of the hotel.
Yolanda Agustina Lapian
Premium Twin Room
Checked in Nov 2024
Couples
18 Reviews
4.2/5
Very Good
Posted on Dec 11, 2024
Great location easy to get anywhere .. that’s why we’ve stayed here again
Abdullah
Premium King Room
Checked in Nov 2024
Travel with friends
5 Reviews
4.2/5
Very Good
Posted on Jan 3, 2025
In general, it is a good hotel but breakfast is horrible
ScottishTrekker
Premium King Room
Checked in Mar 2024
Family
1 Reviews
4.2/5
Very Good
Posted on Apr 20, 2024
Decent hotel that is well worth a look when in Amsterdam.
Diletta P.
Classic Double Room
Checked in Oct 2024
Travel with friends
8 Reviews
5.0/5
Outstanding
Posted on Nov 24, 2024
Top position and the service is impeccable :)!!
Guest User
Classic Double Room
Checked in Oct 2023
Travel with friends
111 Reviews
4.5/5
Great
Posted on Nov 24, 2023
The hotel is near tourist attractions. There are a variety of restaurants and cafes near the hotel. The l rooms are beautiful, big, and the service staff is very good.
Anonymous User
Premium Twin Room
Checked in Feb 2024
Couples
2 Reviews
4.7/5
Amazing
Posted on Mar 23, 2024
Lovely hotel situated near the center, offering warm and welcoming service. However, the beds leave much to be desired in terms of comfort. The pillows, in particular, are of poor quality, making for a less than ideal sleep experience.
Cheljoki
Swiss Select King Room
Checked in Feb 2024
Couples
7 Reviews
5.0/5
Outstanding
Posted on Mar 4, 2024
The hotel is conveniently located with easy access to many of the tourist attractions, such as the red-light street and China Town. A convenience store is only a one-minute walk away with lots of shops and little coffee shops and restaurants nearby. The customer service is friendly, efficient and helpful. The hotel room is spacious with all amenities provided. There is a gym on the 5/F and an Italian restaurant. Breakfast is cozy with adequate choices of food. The coffee served is nice. Highly recommend this hotel!
Guest User
Classic Twin Room
Checked in Jun 2023
Family
3 Reviews
4.0/5
Very Good
Posted on Jul 11, 2023
When we checked in (4 nights) we were informed that the AC was not working and the temperature outside was 30° that weekend!! All the rooms are advertised as having AC. A fan was provided and staff helpful but it was just far too hot and stuffy, it was that bad the next morning I looked for another hotel and got a refund on the remainder of my stay, although I was charged full price for the 1 night I was just happy to leave!! I went to Inntel and that was much nicer.
Guest User
Premium King Room
Checked in Nov 2023
Couples
4 Reviews
1.0/5
Posted on Dec 27, 2023
My mother in law has suffered a heart attack. So I contacted the hotel by email and still to date I have not received a reply. I also contacted trip.com and they contacted the hotel and told me. They are not budging from their policy. So to the traveller. I would strongly avoid booking this hotel. Dreadful service
Kevin Stefano
Classic Double Room
Checked in Mar 2023
Family
2 Reviews
4.7/5
Amazing
Posted on May 23, 2023
The front office were nice people and really helpful… best location in amsterdam.. thank you for the surpise treat
Ellisha nassi
Classic Double Room
Checked in May 2024
Travel with friends
5 Reviews
4.2/5
Very Good
Posted on Jun 7, 2024
Location great
But breakfast was very bad
Sawlani
Classic Double Room
Checked in Nov 2023
Couples
1 Reviews
4.5/5
Great
Posted on Dec 28, 2023
Good location, rooms are small but good for this price
Guest User
Swiss Select King Room
Checked in May 2023
Travel with friends
1 Reviews
4.7/5
Amazing
Posted on Jun 17, 2023
Great location right in the middle of town and within walking distance to everything!