Reviews of Swissôtel Amsterdam

Located 10min walk from Ams central station and at the centre of the old town, it’s convenient to get to lots of the touristy spots like the dam plaza, red light district and commuting is easy. We were warmly welcomed by Rob from the hotel and he could share good recommendations of whereabouts of the city. Very grateful for the hospitality. The room itself is spacious and quiet even the hotel is located at the centre. Would recommend this to other travellers!

We were lucky to stay at this Swissotel in Amsterdam. When my passport was lost, they went above and beyond to help me find it including letting me to back to the room after check out to look for it, talking to neighboring hotels, and checking security cameras. We will forever be indebted to them for that extra effort. Aside from that, the gym is well-equipped but has a low-medium amount of foot traffic. The room is also comfortable with a heating system that works well. Thanks to the team at Swissotel.

Edwardo gave us a very warm welcome. Gym was sufficent for my husband. Location is very convenient.Only dissatisfaction is probably the towels. They were rough!

Great location and staff, but poor cleanliness I liked this hotel overall, mainly because of its fantastic location right in the center of Amsterdam. It was extremely convenient for walking around the city, and all the main attractions are very close by. The staff was friendly, multilingual, and helpful with everything. They gave us great recommendations on where to go and even lent us an umbrella for the rain. Our room on the 4th floor was very spacious, especially by Amsterdam standards. However, the cleanliness was a major disappointment. The room was poorly cleaned: there was a lot of dust, the closets were dirty, and the coffee machine was so filthy that we didn't even want to use it. My overall impression is not bad, but due to the lack of cleanliness, I would not stay at this hotel again.

Excellent location, very clean, comfy bed , excellent shower and very welcoming staff,

Best location and clean. Friendly staffs

Good Location

It was great. Room with a view of Dam Square. Enjoying coffee together in the room and people-watching. And watching Amsterdam wake up from our bed in the morning. Room 111.

Good location, close to everything. Walking distance to Amsterdam Central. Recommended.

Good location, near cafe and many shoppes, near canal cruise, friendly staff

I had an amazing stay with my partner in this hotel. :) Check-in was a breeze. All the front desk staff were so nice and lovely. One time, I ask if they have salt and pepper and they had unopened salt and pepper mills sent to the room. Room is big with plenty of amenities. Big closet storage with multiple hangers. Big mirror. Iron+ironboard. 2 hair dryers (1 in the closet drawer and 1 in bathroom). Big safe for valuables. Mini bar and coffee machine. Free bottle of water on each bedside. Bed is huge. Advertised as king sized but it is actually a super king! I had the best sleep every night as the bed was so comfortable. Had 4 huge pillows too. Big window too! The bathroom had a big bathtub, big mirror with good lighting. Will definitely stay here when we visit Amsterdam again. We also left our luggages for free when we checked out.

The Swissotel is situated in an excellent location, just a 10-minute walk from Central Station. For even easier access, a tram station is conveniently located directly in front of the hotel, offering routes to the Central Station. Key attractions are within easy reach: The hotel is near a famous shopping center and is close to Dam Square. The Red Light District and the Flower Market are both only a 15-minute walk away. The hotel staff is described as helpful, and the breakfast is a standard Western-style offering. My 5 days stay at the hotel, one of the day not cleaning my room and no makeup. Important Note for Guests: the first and second floors, some rooms may require guests to use the stairs, meaning you might have to carry your own luggage to those specific rooms.

Location is quite good. Room is clean and fantastic.

from the moment we walked in the people were so welcoming and the hotel was clean and beautifully appointed .  breakfast was very nice and the room was perfect . location  was ideal and i would highly recommend and would return to enjoy this hotel again .