Tivoli Doelen Amsterdam Hotel

Tivoli Doelen Amsterdam Hotel Reviews

Tivoli Doelen Amsterdam Hotel

Nieuwe Doelenstraat 26, Amsterdam, 1012 CP, NetherlandsView Hotel Details
Tivoli Doelen Amsterdam Hotel
Tivoli Doelen Amsterdam HotelTivoli Doelen Amsterdam HotelTivoli Doelen Amsterdam Hotel
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Tivoli Doelen Amsterdam Hotel Guest Reviews

4.3/5
Very Good
122 Reviews
Verified reviews
Location4.4
Amenities4.2
Service4.3
Cleanliness4.4
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All reviews(122)
Positive reviews(19)
Reviews with photos/video(9)
Friendly owner(9)
Room was average(7)
Great location(7)
Negative reviews(3)
Anonymous User
Deluxe Canal View Room
Checked in Feb 2024
Travel with friends
4 Reviews
3.7/5
Posted on Feb 28, 2024
The location is very good , and the staffs are very friendly. However, the hotel is little bit old , and easy to hear the noise next to the room .
Response from Property: Dear Guest, Thank you so much for taking the time to share your feedback with regards to your recent stay with us at Tivoli Doelen Amsterdam. We are very pleased to hear that you had a good experience with the location and our friendly staff.Our sincere apologies for the inconveniences with regards to the noise coming from next room. Please be informed that this does not meet up to our standards. The comments and suggestions of our guests are very important for us in order to improve our services. We take your feedback very serious and will discuss this matter with all involved departments. Kindest regards,Ludo de Jong General Manager Tivoli Doelen Amsterdam
Guest User
Superior Room With Canal View
Checked in Jun 2024
Couples
2 Reviews
4.7/5
Amazing
Posted on Jun 27, 2024
We loved the location of the hotel. We were given a room on the first floor overlooking the canal. The service was excellent and the staff tried to assist us in any way they could. My coffee bar was not stocked one morning because they were out of creamers and they apologized and made sure I was fully stocked the next day. My only complaint was how small our room was....but we adjusted and enjoyed our stay in Amsterdam!
Response from Property: Dear Guest, Thank you so much for taking the time to share your feedback with us.We are delighted to hear that you had a great experience with us and enjoyed our friendly staff. It makes us very happy to hear that you enjoyed your stay with us. Unfortunate we are not able to change the size of the rooms, due to the monumental status. But we are very happy to hear that this was the only feedback you have. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Angelo Vassallo General Manager
Anya
Deluxe Canal View Room
Checked in Aug 2024
Couples
13 Reviews
5.0/5
Outstanding
Posted on Aug 17, 2024
Beautiful hotel with a lot of rich history
Response from Property: Dear Guest, Thank you for taking the time to share your feedback with us. It makes us very happy and proud to hear that you had a great stay and enjoyed the history of our hotel. It was our greatest pleasure hosting you and hopefully we may welcome you back in the near future. Kind Regards, Angelo Vassallo General Manager Tivoli Doelen Amsterdam
stinger2702
Superior Room
Checked in Nov 2022
Couples
18 Reviews
5.0/5
Outstanding
Posted on Nov 24, 2022
Very good location. Walking distance to the main attraction areas. Breakfast was good with a nice view of a canel. Room was decent in size and I will come back again to this hotel in future if I am visiting Amsterdam again.
Response from Property: Dear Guest, Thank you so much for sharing your review with us regarding your stay at Tivoli Doelen Amsterdam. We are honored to hear that you had a stay with us. Your kind words are much appreciated and will definitely be shared with our entire team. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam
Guest User
Superior Room
Checked in Aug 2022
Couples
11 Reviews
1.2/5
Posted on Aug 23, 2022
This hotel is very small and trying hard to look like a 5 star hotel - However service is lacking in every step of the experience. All requests are delivered very slowly, rooms are extremely small (to the point you can't find anywhere to open your suitcase) and airconditioning is not working in the middle of the summer. A warning for this hotel, other excellent hotels are just next doors or very close - so try to find one of those
Response from Property: Dear Guest, Thank you for sharing your review with us regarding your stay at Tivoli Doelen Amsterdam. We are sorry to hear that we did not meet up to your expectations. The comments and suggestions of our guests are very important to us in order to improve our services. Therefore, we take your feedback very serious and will discuss this matter with all involved departments. We do truly hope that you enjoyed your time in Amsterdam.Kind regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam
iamyling
Superior Room With Canal View
Checked in Jul 2024
Business travelers
50 Reviews
4.5/5
Great
Posted on Aug 5, 2024
Located in a hotel next to the canal. The view from the window is pretty good. You can sit there for an entire afternoon. The room is not big, just right for one person, but I have a lot of luggage, so it would feel crowded if I put two on the floor. The breakfast is good and has a wide variety. The location is great, and it takes about ten minutes to walk anywhere. Sanitation: Very clean. Someone cleaned the room carefully every day during my three-day stay. Service: Very friendly.
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Response from Property: Dear Guest,Thank you so much for staying at Tivoli Doelen Amsterdam and sharing your feedback with us via trip.comWe are delighted to hear that you enjoyed your stay with us. It was our greatest pleasure hosting you and hopefully we may welcome you back in the near future. If you ever plan to visit Amsterdam again, please contact me personally, so that I can personally take care of the reservation details for you. With kind regards,Angelo Vassallo - General Manager
leeyice
Superior Room
Checked in Aug 2024
Business travelers
40 Reviews
5.0/5
Outstanding
Posted on Aug 21, 2024
Environment: The environment inside and outside the hotel is very good Hygiene: Clean and hygienic Service: Very enthusiastic Facilities: Complete and convenient in all aspects Free upgrade, the overall experience is very good, I will stay again if I have the chance.
Original TextTranslated by Google
Response from Property: Dear Guest, It makes us very happy and proud to hear that you had a great stay and enjoyed the environment the cleanliness and enthusiastic service and the facilities of the hotel. We hope to welcome you again in the future. Kind regards,Angelo Vassallo General Manager
Guest User
Superior Room
Checked in Jun 2024
Other
2 Reviews
1.0/5
Posted on Jun 20, 2024
Very poor service. Everything costs money, very strict rules, not friendly at all
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to share your feedback with us.Our sincere apologies for the inconveniences with regards to the service and experience. Please be informed that this does not meet up to our standards. The comments and suggestions of our guests are very important for us in order to improve our services. We take your feedback very serious and will discuss this matter with all involved departments. We do hope that you enjoyed your time in Amsterdam. Kindest regards,Angelo Vassallo General Manager Tivoli Doelen Amsterdam
Anonymous User
Superior Room With Canal View
Checked in Jul 2023
Solo travelers
7 Reviews
5.0/5
Outstanding
Posted on Oct 5, 2023
The hotel has a great location and you can see the canal from the hotel window. It is a long-established five-star hotel with excellent hardware and software. The front desk was very friendly and attentive upon check-in and recommended the surrounding food and beautiful attractions in Amsterdam, all within walking distance of the hotel. Must-choose hotel🏨
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6/9
Response from Property: Dear Guest, Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you had a great experience with our location, view on the canal and especially with the service provided by our staff. Your compliments will definitely be shared with our entire team. It was our greatest pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General ManagerTivoli Doelen Amsterdam
Haha
Superior Room
Checked in Jul 2023
Couples
1 Reviews
4.0/5
Very Good
Posted on Jul 28, 2023
The location is very good but the room is too small
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a good experience with our location. Our sincere apologies that the size of the room did not meet up to your expectations.It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam
Guest User
Canal View Suite
Checked in Jun 2023
Business travelers
3 Reviews
4.2/5
Very Good
Posted on Jun 12, 2023
The service attitude of the hotel front desk and other staff is very good, the room is very clean, the hotel breakfast is delicious, the hotel is next to the canal, very romantic, but a bit noisy at night, it is acceptable, the hotel is very close to ***, Chinatown .
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for sharing your review with us regarding your stay at Tivoli Doelen Amsterdam. We are honored to hear that you had a great experience with our breakfast, cleanliness and especially our staff. Your kind words are much appreciated and will definitely be shared with our entire team. We do apologize for the inconvenience in regards to the noise disturbance. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam
Guest User
Deluxe Canal View Room
Checked in Feb 2023
Solo travelers
21 Reviews
5.0/5
Outstanding
Posted on Feb 25, 2023
elegant. Excellent value in the city center
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for sharing your review with us regarding your stay at Tivoli Doelen Amsterdam. We are honored to hear that you had a stay with us. Your kind words are much appreciated and will definitely be shared with our entire team. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam
Shanny
Superior Room With Canal View
Checked in Apr 2023
Other
20 Reviews
4.2/5
Very Good
Posted on Jun 22, 2023
The location is excellent, the view from the window is very good, and the service is very thoughtful, but the room is too small, and there is no place to put the suitcase when it is opened.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you so much for taking the time to share your feedback with us. We are very pleased to hear that you had a great experience with our location, the view and especially with the service provided by our staff. Your kind words are much appreciated and will definitely be shared with our entire team. Our sincere apologies that the size of the room did not meet up to your expectations. It was our pleasure hosting you and hopefully we may welcome you back in the near future.Kind regards, Ludo de JongGeneral ManagerTivoli Doelen Amsterdam
Guest User
Deluxe Double
Checked in Mar 2023
Family
10 Reviews
5.0/5
Outstanding
Posted on Apr 5, 2023
The hotel is convenient to travel and the service is good. It's a good experience to travel with children. You can walk to Chinatown within ten minutes. Recommended
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for sharing your review with us regarding your stay at Tivoli Doelen Amsterdam. We are honored to hear that you had a stay with us. Your kind words are much appreciated and will definitely be shared with our entire team. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam
Guest User
Superior Room With Canal View
Checked in Jun 2022
Solo travelers
5 Reviews
5.0/5
Outstanding
Posted on Jun 7, 2022
Very beautiful scenery, I will change it to the corner of the top floor on the second day of my stay. There are many windows from the bathroom to the bedroom, and you can see the scenery from different angles... The hotel is not big, the service is very good, the restaurant can see the river scenery, and the environment is romantic and elegant
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for sharing your review with us regarding your stay at Tivoli Doelen Amsterdam. We are honored to hear that you had a stay with us. Your kind words are much appreciated and will definitely be shared with our entire team. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam