Frisco Inn

Location: Many users mention the hotel is very close to central Amsterdam, making it convenient to access main attractions

If I had paid no more than £90 per night for this room, I'd be satisfied due to the location. However, I paid £234 for one night and I am severely disappointed with the lack of value for money. My first interaction with the hotel was when I called them prior to my stay, the rude staff did not give me a very good impression. I fell very poorly the day before I was due to arrive and I was asking if it would be possible to change the date of my booking (not cancel) to another peak date - I did not have any expectation of this as I know it was short notice. I spoke to a man on the phone who was very condescending, he laughed and said I can but it will cost me double the price. Before the phone conversation, it allowed to me to submit a date change request where it displayed the costings of how much the room would cost me if the hotel accept it. The date that I selected was the same cost, so he wanted to get more money through greed. I explained this and he ended up passing the phone onto another man who was more understanding, he explained to me that it was out of his power, but there would be a woman working in the morning that could sort it. I ended up telling him to leave the booking as it is, and if I was not well enough I would send somebody else to avoid me loosing the £234 I had paid. I did end up travelling to the hotel as I felt well enough. The hotel also has a shisha bar where you're required to check in. The young lady that checked us in was lovely, although the music was that loud, no one could hear a thing. The hotel room was awful, it felt like a prison cell. The walls were disgusting and the bed had no head board. The carpets were just as bad. The window blind hardly served its purpose and the bathroom smelt horrible. The beds weren't comfortable and I woke up with a bad back - music was blaring until 4am, I'm usually a good sleeper but this was unbearable. Other reviews state they have stayed in a refurbished room, this mustn't apply across the whole site as ours definitely was not refurbished. The only good thing about this hotel was the location and the lady that checked us out on the day of departure. She asked us if we would like a coffee before we left, asked if there was anything more she could do for us and and wished us safe travels back home. The location is perfect, all main attractions are right on the doorstep. Overall, save your money and don't bother booking this, some 5* hotels in Dubai cost the same, if not less, per night.

Only had a few drinks here - Anna the waitress was a diamond, gave us great cocktails and was very chatty & friendly Cant say anything about the hotel as I didnt stay here but I would recommend popping in for a strong cocktail