Hotel Hoksbergen

Very central hotel , 3 mins from Dam Squre Room very very small but super clean . Had some issue the first 2 nights the room was sooooo cold and after several complaints, they finally increased the temperature . I give 3 stars because the bed was bending . Beautiful room with a lakefront view Overall quiet good but i won t back at that hotel. Breakfast not many choices, just croissants and hot chocolate.

This was a bad experience from the very start. The sign on the main entrance door stated ‘if no one is at reception please use other door but beware of the cats’ RED FLAG. One we got to the room via a dangerously steep stairs, we were disappointed in what we saw. The room was tiny. The en-suite door could not open fully because it was hitting the bed. Nowhere to hang our clothes apart from a few hooks on the wall. The room looked so dated, it was like a cheap bed sit from the 70’s. At that point we made our mind up to leave and luckily we were able to book another hotel just down the street at great additional cost.

I wish I'd checked the reviews more carefully, in which case I wouldn't have stayed here. Even as a solo traveller I expected at least a queen bed, no indication that I'd be 4 flights up narrow stairs with luggage and a room the size of cubicle. Taty decor, tired and in need of re-decorating. Window hard to open , opposite another hotel and all their rooms, stifling hot. Crap water pressure that totally stopped in the afternoon, so bad you had to dance around the tiny shower to get wet. The soft mattress was dreadful and worse the room had 1 set of steel bunk beds? Seriously? Pluses were the staff who were young and helpful, the breakfast was fine and a nice surprise was the fresh orange juice. The cost of the room was way too expensive for this low standard. Would I stay here again? Not in a hairy pink fit!

If you're looking for a room the size of a stamp and a heater that cannot be be turned off, this is the right hotel for you. If you want croissants for breakfast every day then this is the place for you.

Terrible hotel - dirty - mouse problem - tatty decor - stairs are practically vertical/dangerous . It was so bad we left and at great expense booked into another hotel. *********** whose headquarters are close by should be ashamed for listing this property on there platform!

My partner booked this and I was very worried after reading some of the reviews but, I was pleasantly surprised. Friendly staff, free freshly squeezed orange, soft drinks and coffees all day which is a bonus. Breakfast is a bit poor , they could do more but I’m happy with a croissant , banana and a couple of coffees! The bedrooms could do with updating but saying that, they bed was so comfortable, fresh soft white cotton duvets and pillows, we slept so well. We had a big fan and opened the windows so it was lovely and cool (there is no aircon) but it was fine (and was hot that weekend). The location is perfect, 7min walk to Dam Square. I would definitely go back there again. Nice, clean, friendly, quaint hotel in a perfect location.

There was a mouse in our room. Staff seemed to be reading off a script about the mouse problem clearing indicating this is a reoccurring problem. Wifi only worked in the lobby which was only open til 11pm. Bathroom was nice and comfortable bed.

The hotel is located in a nice area, close to the center town, in a peaceful environment. That's for the good news. But ... No one there when you arrive. We someone finally opens, you find out the hotel is being refurbished. No breakfast available (but we paid for them), no toilet paper in the room, television does not work, carpet was dirty. They finally accepted to change our room to have the television. I'm still waiting for the credit for the breakfast... City of Amsterdam is nice, that's the good part of the week-end.